Gold Coast, AU

Ruby Gold Coast by CLLIX

9 Norfolk Ave

4 stars · Guest score 8.6/10

About this hotel

Luxurious Accommodation in Gold Coast Experience the ultimate comfort at Ruby Gold Coast by CLLIX, located steps away from the heart of Gold Coast. Enjoy complimentary WiFi and a fully equipped kitchen in each unit. Relaxation and Leisure Unwind by the outdoor swimming pool or rejuvenate in the sauna. With full-day security, feel at ease throughout your stay. Convenience and Serenity Indulge in air-conditioned units with modern amenities and a private balcony offering stunning sea views. Free private parking, a lift, and a garden add convenience to your retreat. Book now for a memorable stay at Ruby Gold Coast by CLLIX.

Highlights

Prime Gold Coast Location

Situated just steps from the city’s vibrant attractions, enjoy easy access to the best of Gold Coast’s entertainment and natural beauty.

Comfort and Security

Relax in air-conditioned units with modern amenities, complemented by full-day security for a peaceful and comfortable stay.

Exclusive Amenities

Unwind by the outdoor pool, rejuvenate in the sauna, and enjoy stunning sea views from your private balcony.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Parking garage
  • Fence around pool
All 43 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Private check-in/check-out
  • Electric vehicle charging station
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Steam room
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Mixed reports: several guests praised spotless rooms, but multiple reviews describe unclean kitchens, filthy floors, stains on walls, dirty cutlery and a smelly couch; overall cleanliness is inconsistent.

  • Service10.0

    Consistently positive: staff and front desk praised as amazing and responsive, with front-of-house resolving booking/room allocation issues professionally.

  • Location9.7

    Very strong: repeatedly described as central, close to beach and dining, great views and within walking distance of key spots; convenient transport access noted.

  • Room Quality9.0

    Generally good: rooms described as comfortable, modern and spacious with great views and soft beds; some units had issues (dirty sofa, drafts, heating inefficiency).

  • Amenities7.5

    Below expectations in places: lack of on-site food/drink options (vending only), reported sauna/steam room maintenance issues and parking allocation problems; some amenities not fully functional.

  • Value for Money9.4

    Viewed positively by many guests: called great value and suitable for a weekend/couple getaway, despite a few negative experiences.

  • Food and Beverage6.2

    Noted as a weakness: multiple guests reported no café/restaurant open, cafeteria nonfunctional and only vending-machine options available.

  • Overall Experience10.0

    Generally very positive: many guests loved their stay citing staff, location and comfortable rooms; problems (cleanliness, amenities) affected some stays but were often mitigated by good service.

Guest reviews

Nele · 10/10

Great view, lovely apartment close to the centre

Great view, lovely apartment close to the centre

Apartment could of been cleaner

John · 9/10

Location, view and facilities

Location, view and facilities

Felt like home

Arina · 10/10
Bernadette · 9/10

Location and view

Location and view

Parking

Jacqueline · 8/10
Crystal · 5/10
Charlotte · 10/10
Jean · 10/10