Prime Punta Cana Location
Situated in Punta Cana, the hotel offers easy access to local attractions and a vibrant neighborhood atmosphere.
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Punta Cana, DO
Ocean el Faro Resort - All Inclusive
Carretera Uvero Alto
5 stars · Guest score 8.4/10
About this hotel
Luxurious Amenities Ocean el Faro Resort - All Inclusive in Punta Cana offers a range of top-notch amenities, from a private beach area to a casino and free WiFi. Indulge in the on-site restaurant, hairdresser's services, and fitness center for a truly pampering experience. Comfortable Accommodations Relax in guest rooms featuring a cozy seating area, air conditioning, and a flat-screen TV. Upgrade to units with a terrace for breathtaking views. Each room includes a private bathroom with a soothing bath for your relaxation. Exceptional Services Enjoy a delicious buffet, à la carte, or American breakfast daily. Take a dip in the refreshing outdoor pool or seek guidance from the multilingual staff fluent in English, Spanish, and French. Your perfect getaway awaits at Ocean el Faro Resort - All Inclusive.
Highlights
Exceptional Guest Service
Multilingual staff and comfortable accommodations ensure a relaxing and personalized stay for every guest.
Unique Amenities & Dining
Enjoy a private beach, outdoor pool, and on-site restaurant options including buffet, à la carte, and American breakfast.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool with view
- Pool bar
- Kids' pool
All 91 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Bowling
- Mini golf
- Babysitting/child services
- Billiards
- Solarium
- Private check-in/check-out
- Daily housekeeping
- Board games/puzzles
- Beachfront
- Concierge service
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Water park
- ATM/cash machine on site
- Indoor play area
- Private beach area
- Evening entertainment
- Baby safety gates
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Tennis equipment
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Mobile app for room service
- Live music/performance
- Aerobics
- Archery
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Multiple reviews explicitly note the property and rooms were clean and well maintained; housekeeping praised.
- Service6.5
Mixed to negative sentiment overall: several guests reported poor, rude or slow service and staff attitude issues, though some mentions praise individual staff (bartenders, concierge).
- Location9.7
Location praised for private beach and resort 'village' layout with onsite facilities; convenient for resort activities and amenities.
- Room Quality8.0
Rooms described as large and comfortable with good amenities, but there are reports of AC/humidity problems affecting comfort for some guests.
- Amenities10.0
Strong positive mentions: many restaurants, pools, spa, bars, entertainment, kids' activities, bowling, theatre — guests highlight wide variety of activities and well-kept facilities.
- Value for Money7.5
Perceived value is mixed—guests enjoy the all-inclusive concept and facilities, but poor service and disappointing food reduce perceived value for some.
- Food and Beverage6.8
Mixed but leaning negative: several guests call the food a major disappointment (quality, taste, variety), while others mention good options at some restaurants and the buffet.
- Overall Experience9.3
Overall impressions are mixed but many guests report memorable stays (celebrations, friendly bartenders, extensive activities); negatives (service/food) temper experiences for others.
Guest reviews
Its facilities, service, and the quality of the drinks and food
Its facilities, service, and the quality of the drinks and food
River-type pool
River-type pool
Cleaning of the ceiling in the main dining room
Everything excellent, very good food, very good activities, and excellent quality of service from the staff, we really enjoyed the stay
Everything excellent, very good food, very good activities, and excellent quality of service from the staff, we really enjoyed the stay
The time to leave
It was pretty
It was pretty
Everything closes early, pool closed at 7, which I think is ridiculous for a resort. Certain restaurants were closed on certain days. Can only eat at a restaurant once. One of the pools was under construction. The maid threw away my personal belongings
Pools, entertainment, bowling, sports lounge
Pools, entertainment, bowling, sports lounge
The bed
The bed
The bad smell of the chairs, they offer a meal in the advertisements that I requested and they did not deliver, the toilet broke down (2 days suffering). A cockroach came out in the room. There is no variety in restaurants. The buffet food is very average. The beach is not good, with seaweed and you cannot really enjoy it. They do not timely inform about good things like the special coffee, we only found out at the end of the 7 days. They do not inform about the piano room, a nice place to enjoy. In general, I would not return.