Ocean el Faro 度假村 - 全包式

關於這間飯店

奢華設施 在蓬塔卡納的Ocean el Faro度假村—全包式飯店，客人可以享受許多一流的設施，從私人海灘區到賭場以及免費的WiFi網路。盡情享受飯店內的餐廳、美髮服務和健身中心，讓您感受到無與倫比的奢華體驗。 舒適的住宿 在客房放鬆，房間配有舒適的休息區、空調以及平面電視。可選擇升級到帶露台的房型，俯瞰迷人的美景。每個房間均配有私密的浴室，讓您享受舒緩的沐浴時光。 卓越的服務 每天享用美味的自助餐、單點服務或美式早餐。您可以在清涼的戶外游泳池中暢遊，或向會說多種語言的工作人員諮詢，他們精通英語、西班牙語和法語。完美的度假體驗盡在Ocean el Faro度假村—全包式飯店，恭候您的光臨。

設施

• Parking
• Free Parking
• Swimming pool

入住與退房

入住

03:00 PM

退房

12:00 PM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness9.4

  Multiple reviews explicitly note the property and rooms were clean and well maintained; housekeeping praised.

• Service6.5

  Mixed to negative sentiment overall: several guests reported poor, rude or slow service and staff attitude issues, though some mentions praise individual staff (bartenders, concierge).

• Location9.7

  Location praised for private beach and resort 'village' layout with onsite facilities; convenient for resort activities and amenities.

• Room Quality8.0

  Rooms described as large and comfortable with good amenities, but there are reports of AC/humidity problems affecting comfort for some guests.

• Amenities10.0

  Strong positive mentions: many restaurants, pools, spa, bars, entertainment, kids' activities, bowling, theatre — guests highlight wide variety of activities and well-kept facilities.

• Value for Money7.5

  Perceived value is mixed—guests enjoy the all-inclusive concept and facilities, but poor service and disappointing food reduce perceived value for some.

• Food and Beverage6.8

  Mixed but leaning negative: several guests call the food a major disappointment (quality, taste, variety), while others mention good options at some restaurants and the buffet.

• Overall Experience9.3

  Overall impressions are mixed but many guests report memorable stays (celebrations, friendly bartenders, extensive activities); negatives (service/food) temper experiences for others.

住客評論

La calidad humana, lo mejor el buen servicio al cliente de Todo el personal

La calidad humana, lo mejor el buen servicio al cliente de Todo el personal

Super clean and friendly staff. Excellent customer service, many activities to join, good food and drinks.

Super clean and friendly staff. Excellent customer service, many activities to join, good food and drinks.

Todo

Todo

Todo me gusto

La cama, el río artificial, la limpieza y la atenciones

La cama, el río artificial, la limpieza y la atenciones

Que no variaban la comida siempre lo mismo

Dicen que algunos restaurantes son sin reservas! Pero cundo llegas! Te dicen que hay una lista de espera! Y no hay nadie esperando afuera!

El Lugar Muy Bonito Y Limpio Y Muy Buenas Facilidades. Pero El Bufete La No Es Muy Varido .Que Digamos. Lo Demás Excelente

El Lugar Muy Bonito Y Limpio Y Muy Buenas Facilidades. Pero El Bufete La No Es Muy Varido .Que Digamos. Lo Demás Excelente

El Bufete No Hay Tanta Variedad

* Beautiful, luxurious property, especially the lobby. ( El Faro kids friendly, El Beso Adults only) * Very kid-friendly, with a water park, lazy river, and drinks easily accessible throughout. * Lighthouse Tower offers amazing views of the entire resort. * Decent-sized rooms with large balconies. * Excellent customer service from Aneuris at the Mercaro buffet. * Trolley service makes getting around the property easy. * Multiple dining options, including an ice cream parlor, sports bar, café, and several restaurants. * Lots of sand beds available by the beach * 1 main buffet, great variety of food, meats and desserts daily (food is also good) * Entertainment is good but could be better, hosts could be more interactive and funny

* Beautiful, luxurious property, especially the lobby. ( El Faro kids friendly, El Beso Adults only) * Very kid-friendly, with a water park, lazy river, and drinks easily accessible throughout. * Lighthouse Tower offers amazing views of the entire resort. * Decent-sized rooms with large balconies. * Excellent customer service from Aneuris at the Mercaro buffet. * Trolley service makes getting around the property easy. * Multiple dining options, including an ice cream parlor, sports bar, café, and several restaurants. * Lots of sand beds available by the beach * 1 main buffet, great variety of food, meats and desserts daily (food is also good) * Entertainment is good but could be better, hosts could be more interactive and funny

* Distance from the airport:Approximately 45 minutes by car. * Timeshare pressure tactics: After check-in, someone approaches you claiming they’ll give you a welcome gift, but it’s actually a timeshare presentation. There’s constant pressure to join even after you say no. * Privilege membership upgrade scam:You pay extra for an upgrade but receive essentially the same services as everyone else. * Poor housekeeping and bathroom cleanliness: Showerheads and toilets need deep cleaning due to heavy staining and what appears to be mold. Housekeeping is very basic, often limited to changing towels, replacing toiletries, and mopping floors. * Black sand beach: Lots of seaweed makes the beach unsuitable for swimming, and flying insects that resemble bees are especially noticeable after rain. * Public bathroom cleanliness: Some public restrooms could be much cleaner. * Watered-down drinks: Drinks often taste diluted, especially nonalcoholic beverages. * No designated smoking areas: Smoke is noticeable throughout the property, which is especially unpleasant for pregnant guests and people with asthma like myself. * Unsanitary table settings: Utensils are sometimes placed directly on the table without a placemat or proper linen. They should be placed on clean napkins or appropriate table linens for better hygiene. * Ocean burger bar workers handling burgers and hot dogs need to wear gloves