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Cancún, MX
Ocean Dream Cancun by GuruHotel
Km. 9.5 Blvd. Kukulcan Zona Hotelera
4 stars · Guest score 7.4/10
About this hotel
Luxurious Beachfront Property Outdoor Pools and Dive Centre : Enjoy the tropical sun at our 2 outdoor pools or explore the vibrant marine life with our on-site dive centre. International Dining and Modern Rooms : Indulge in global flavors at our à la carte restaurant and unwind in our spacious, modern rooms equipped with all essential amenities. Convenient Location and Nearby Attractions : Located in the heart of Cancún, steps away from restaurants and nightlife, and within walking distance to Plaza Caracol shopping centre. Explore the area easily with Cancun Convention Centre and other attractions just minutes away. Book now to experience the ultimate beach getaway at Ocean Dream BPR!
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool with view
- Infinity pool
All 56 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Airport shuttle
- Safety deposit box
- Bar
- Tour desk
- Massage services
- Spa/wellness center
- Sun terrace
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Beachfront
- Snack bar
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.0
Mixed reports: several guests mention clean rooms and pools, but others report 'mal propre', water in hallways and maintenance issues—overall below average cleanliness.
- Service5.8
Service is inconsistent: multiple complaints about rude or unhelpful staff (specific mention of reception staff), though some guests found staff friendly and helpful.
- Location9.8
Consistently praised: excellent location, great views, walking distance to bars/restaurants and direct beach access noted by many guests.
- Room Quality6.5
Mixed: some rooms described as spacious, comfortable and clean; others outdated or with maintenance issues (peeling paint, missing furniture, only one blanket).
- Amenities9.6
Strong amenities: multiple mentions of great pools (including infinity pools), pool/beach access and jacuzzi; these are key positives for guests.
- Value for Money6.0
Concerns about extra fees and expensive breakfast; one positive mention of good quality/price but several guests felt the property charged for many extras.
- Food and Beverage6.5
Food described as 'correct' by some, but breakfast seen as expensive and guests complained about bar hours/food & drink restrictions around the pool.
- Overall Experience9.0
Overall impressions are mixed but skew positive due to exceptional location and amenities; however service and some room/maintenance issues lowered satisfaction for some guests.
Guest reviews
The location, the pool, and the view towards the sea
The location, the pool, and the view towards the sea
That they lacked more recreational areas within the hotel
The pool and direct access to the beach. Close to the main square but still quiet.
The pool and direct access to the beach. Close to the main square but still quiet.
If I may give a suggestion, a support surface in the room or on the terrace in addition to the bedside tables would be useful
The pool and the comfort on the beach
The pool and the comfort on the beach
They charge you for hot water for mate
The staff was very friendly and well located
The staff was very friendly and well located
It is very well located
It is very well located
The location, pool, spacious and comfortable room
The location, pool, spacious and comfortable room