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Cancún, MX
Ocean Dream Cancun by GuruHotel
Boulevard Kukulkan KM 9.5
4 星 · 住客評分 7.4/10
關於這間飯店
奢华海滨物业 户外游泳池与潜水中心 ：在我们的两个户外游泳池享受热带阳光，或通过我们的潜水中心探索丰富的海洋生物。 国际美食与现代客房 ：在我们的点菜餐厅尽情享受全球风味，并在配备所有必备设施的宽敞现代客房中放松身心。 便捷位置与周边景点 ：酒店位于坎昆中心，步行即可到达餐厅和夜生活场所，距离卡拉科购物中心也仅几分钟的步行路程。轻松游览周边，坎昆会议中心及其他景点距离酒店也很近。 立即预订，体验海洋梦幻酒店提供的终极海滩假期！
設施
- Parking
- Free Parking
- Swimming pool
全部 68 項設施
- 无线网络可用
- 免费无线网络
- 停车
- 免费停车
- 无烟房间
- 空调
- 游泳池
- 24小时接待处
- 餐厅
- 客房服务
- 露台
- 家庭房
- 电梯
- 机场班车
- 保险箱
- 酒吧
- 旅游咨询台
- 按摩服务
- 水疗/健身中心
- 私人停车场
- 室外泳池
- 阳光露台
- 每日清洁服务
- 机场接送（额外收费）
- 班车服务（额外收费）
- 海滨
- 小吃吧
- 带景观的游泳池
- 无边泳池
- 户外家具
- 日光浴躺椅或海滩椅
- 太阳伞
- 机场送客
- 机场接送
- 店内咖啡店
- 海滩
- 接驳服务
- 工作人员遵守当地安全协议
- 按照地方当局指南清洗的洗衣服务
- 客房在每次入住之间进行消毒
- 对冠状病毒有效的清洁标准
- 遵循保持身体距离的规则
- 客房和主要区域的免洗手消毒液
- 可无现金支付
- 灭火器
- 急救箱可用
- 消毒餐具和银器
- 发票已提供
- 客人可以在住宿期间选择不进行任何清洁服务。
- 餐饮区保持社交距离
- 客房送餐
- 公共区域内的监控摄像头
- 未就客人健康状况进行检查的流程
- 员工与客人之间的安全屏幕/屏障
- 24小时保安
- 钥匙卡访问
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
入住與退房
- 入住
- 03:00 PM
- 退房
- 12:00 PM
房型與房價
在搜尋中選擇日期，即可查看可訂房型。
住客評價分析
- Cleanliness7.2
Mixed mentions: several guests report clean rooms and comfortable beds, while others note poor cleanliness ("mal propre"), water in hallways and maintenance issues in some rooms.
- Service6.2
Generally negative balance: multiple reports of unfriendly or rude staff (specific complaint about reception staff), poor enforcement of rules and inconsistent helpfulness, though some guests describe friendly/helpful staff at times.
- Location9.6
Consistently praised: excellent location, great views, walking distance to bars/restaurants and direct beach access; repeatedly listed as a main positive.
- Room Quality6.8
Mixed: rooms are often described as clean and with good views, but several guests report outdated rooms, maintenance problems (peeling paint, missing furniture, only one blanket) and occasional discomfort.
- Amenities8.0
Strong positives for pools, infinity pools and pool/beach access; jacuzzi and pool areas appreciated. Some operational issues noted (pool bar hours, access restrictions).
- Value for Money6.4
Perceived as below average by some guests: complaints about expensive breakfast, fees for services, restrictions that push spending at hotel outlets and occasional unexpected requests (e.g., passport copies).
- Food and Beverage6.8
Mixed reviews: on-site meals described as 'correct' by some, but breakfast seen as expensive and bar/service hours/restrictions caused dissatisfaction for a number of guests.
- Overall Experience8.2
Overall a mix of very positive elements (location, views, pools) tempered by recurring issues with service and room maintenance; many guests enjoyed the setting but service/operational problems impacted stays.