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Puerto Vallarta, MX

Hotel Mousai Puerto Vallarta Adults Only

Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390

5 星

關於這間飯店

奢华水疗与休闲设施 尽情享受全面服务的水疗中心,畅游四个室外游泳池、网球场和健身俱乐部。 全包式餐饮与酒吧 在Hiroshi - Japanese餐厅体验正宗的日本美食,同时可选择9家餐厅、5个酒吧和2个泳池边酒吧。 便利的设施与活动场所 享受免费Wi-Fi、礼宾服务、快速退房和24小时客房服务。在2809平方英尺的会议空间举行各类活动。 立即预订,在仅需1分钟步行的距离内体验Hotel Mousai Puerto Vallarta Adults Only的奢华,紧邻Garza Blanca海滩。

設施

  • 电梯
  • 自动取款机/银行服务
  • 礼品店或报刊亭
  • 现场购物
  • 会议空间
  • 附近高尔夫球场
  • 附近航行
  • 早餐提供(额外收费)
  • 健身俱乐部
  • 多语种员工
  • 免费使用附近的健身中心
  • 门童/行李员
  • 快速退房
  • 全方位服务水疗中心
  • 会议室
  • 婚礼服务
  • 游泳池伞
  • 附近提供高尔夫课程
  • 旅游/票务协助
  • 小吃吧/熟食店
  • 现场篮球
  • 生态旅游在现场
  • 场地内有壁球/ squash
  • 现场浮潜
  • 免费自助停车
  • 免费代客停车
  • 屋顶露台
  • 机场交通 - 接机(附加费)
  • 沙滩伞
  • 免费泳池小屋
  • 海滩躺椅
  • 泳池躺椅
  • 海滩毛巾
  • 场内沙滩排球
  • 附近的船游
  • 附近的高空滑索
  • 互联网接入
  • 私人野餐
  • 现场设计师商店
  • 自然保护区
  • 提案/浪漫套餐可用
  • 舞厅
  • 宴会厅
  • 接待大厅
  • 回收利用
  • 灰水回收系统
  • 封闭社区
  • 户外娱乐区
  • 附近的摩托船驾驶
  • 附近钓鱼
  • 附近的赌场
  • 附近的码头
  • 附近的登山
  • 提供自行车停车场
  • 更换毛巾(应要求提供)
  • 更换床单(应要求)
  • 共享工作空间
  • 通往入口的照明良好的小径
  • 无障碍通道到入口
  • 现场提供立式划水板
  • 提供素食早餐
  • 节能开关
  • 提供素食菜单选项
  • 全面回收政策
  • 无障碍机场班车
  • 没有无障碍机场接驳车
  • 公共区域光滑地面
  • 现场提供桨板
  • 提供提案/浪漫套餐
  • 免费无线网络
  • 游泳池
  • 24小时接待处
  • 花园
  • 行李寄存
  • 快速入住/退房
  • 指定吸烟区
  • 礼宾服务
  • 无障碍设施
  • 晚间娱乐
  • 户外家具
  • 野餐区
  • Elevator
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Conference space
  • Golfing nearby
  • Sailing nearby
  • Breakfast available (surcharge)
  • Health club
  • Multilingual staff
  • Free use of nearby fitness center
  • Porter/bellhop

入住與退房

入住
04:00 PM
退房
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

住宿規定

宠物

禁止携带宠物

儿童和加床

不提供加床/临时床位

交通

建议自驾游

通用

无现金交易服务可用

新冠病毒

酒店内不提供现场 COVID-19 检测服务。

客人类型

仅接待成人客人

客人类型

LGBTQ友好

通用

专业房产主/经理

儿童和加床

不提供婴儿床(儿童床)

健康与安全

酒店在入住时无需提供健康证明。

宠物

允许服务性动物入内

房型與房價

在搜尋中選擇日期,即可查看可訂房型。

住客評價分析

  • Cleanliness9.2

    Rooms were clean and had nifty features to make the stay more pleasurable.

  • Service9.7

    Fantastic service from staff, including pool service and butlers.

  • Location9.8

    Beautiful resort embedded in the mountain wilderness with breathtaking views.

  • Room Quality9.2

    Rooms were gorgeous and spacious.

  • Amenities9.2

    Rooftop pool's service was stellar; great amenities offered.

  • Value for Money9.2

    Overall experience justifies the expenses, though some guests had issues.

  • Food and Beverage9.2

    Food was delicious at every meal with various options.

  • Overall Experience9.6

    A wonderful experience with exceptional service and beautiful surroundings.

住客評論

Ricardo and Raphael served us virtually every day on the rooftop bar and restaurant. Amazingly attentive to our every need the food and drinks were wonderful. A great job.

Ricardo and Raphael served us virtually every day on the rooftop bar and restaurant. Amazingly attentive to our every need the food and drinks were wonderful. A great job.

518craigk · 10/10

Ricardo greeted us each morning at the pool with our chairs towels and ready for us to sit Always very pleasant and helpful. The room was very clean very nice all very well stocked daily. Great turn down and made service. They came while we were at dinner so they were very unintrusive. Greta was our butler. She was excellent couldn’t ask for anybody friendlier or more willing to help, she made our life very simple, one message to her and everything was ready for us.

Ricardo greeted us each morning at the pool with our chairs towels and ready for us to sit Always very pleasant and helpful. The room was very clean very nice all very well stocked daily. Great turn down and made service. They came while we were at dinner so they were very unintrusive. Greta was our butler. She was excellent couldn’t ask for anybody friendlier or more willing to help, she made our life very simple, one message to her and everything was ready for us.

S4764NHveronicam · 10/10

This was our 6th time at Mousai. As always, the hotel and staff were wonderful. The new chef at Hiroshi is outstanding and the newest addition Misika is amazing. We finally made it to Karuma this time and the steak was exceptional. Everything about this place is magical. The spa is 5 star. The only down side is there is not much of a scene at night, maybe they should keep the pools open longer. Lastly, OMAR IS THE BEST AT THE NORTH TOWER POOL!!!! PLEASE MAKE HIM A MANAGER ASAP!!!!

This was our 6th time at Mousai. As always, the hotel and staff were wonderful. The new chef at Hiroshi is outstanding and the newest addition Misika is amazing. We finally made it to Karuma this time and the steak was exceptional. Everything about this place is magical. The spa is 5 star. The only down side is there is not much of a scene at night, maybe they should keep the pools open longer. Lastly, OMAR IS THE BEST AT THE NORTH TOWER POOL!!!! PLEASE MAKE HIM A MANAGER ASAP!!!!

M9855MVseanw · 10/10

We had a wonderful time. Staff at the restaurants, shops, and pool were AMAZING! Gets 4 stars rather than 5 because we were invited to and submitted inquiries before traveling, regarding transportation to/from the airport and spa appointments, and got no responses. Phone calls didn’t work either. Also, when we arrived after a long day of traveling, and just wanted to get upstairs and then down for dinner, we got an orientation that was mainly a sales pitch about becoming an elite member instead of a full orientation about the property and amenities.

We had a wonderful time. Staff at the restaurants, shops, and pool were AMAZING! Gets 4 stars rather than 5 because we were invited to and submitted inquiries before traveling, regarding transportation to/from the airport and spa appointments, and got no responses. Phone calls didn’t work either. Also, when we arrived after a long day of traveling, and just wanted to get upstairs and then down for dinner, we got an orientation that was mainly a sales pitch about becoming an elite member instead of a full orientation about the property and amenities.

markbR1264GA · 8/10

We had a fabulous experience at Hotel Moussai. We had corner rooms in the North Tower and they were huge and wonderfully appointed. We had an enormous deck with a hot tub, sofa, and hammock. Beds, linens and towels were perfect. We also loved the automatic shades and curtains. Shoutout to Nevay Alcaraz, who kept our room impeccable, morning and night. Although it was holiday time, the place never felt congested. The pool staff was incredibly friendly and accommodating. We especially loved interacting with Felix, Omar, and Gabriel at the rooftop pool--they made our stay extra special. The food in the restaurants is next-level, best resort food we have ever had. Our favorite was Noi; we ate there for breakfast and dinner every time. We especially appreciated Pilar, Claudia, Edgar and Christian, who gave us fabulous service. Dao was another favorite. We all had massages from Naomi and Christina at the spa, which were incredible. A couple of tips: although the hotel is called an all-inclusive, merely making the reservation for the rooms does not get you the all-inclusive food and beverage package--that must be purchased separately from the reservation and it's best to do it before you arrive. We found it well worth it. Also, it's a good idea to make restaurant reservations before you arrive. All in all, our five days at Moussai were the most relaxing and luxurious experiences we've ever had at a resort, and we can't wait to come back.

We had a fabulous experience at Hotel Moussai. We had corner rooms in the North Tower and they were huge and wonderfully appointed. We had an enormous deck with a hot tub, sofa, and hammock. Beds, linens and towels were perfect. We also loved the automatic shades and curtains. Shoutout to Nevay Alcaraz, who kept our room impeccable, morning and night. Although it was holiday time, the place never felt congested. The pool staff was incredibly friendly and accommodating. We especially loved interacting with Felix, Omar, and Gabriel at the rooftop pool--they made our stay extra special. The food in the restaurants is next-level, best resort food we have ever had. Our favorite was Noi; we ate there for breakfast and dinner every time. We especially appreciated Pilar, Claudia, Edgar and Christian, who gave us fabulous service. Dao was another favorite. We all had massages from Naomi and Christina at the spa, which were incredible. A couple of tips: although the hotel is called an all-inclusive, merely making the reservation for the rooms does not get you the all-inclusive food and beverage package--that must be purchased separately from the reservation and it's best to do it before you arrive. We found it well worth it. Also, it's a good idea to make restaurant reservations before you arrive. All in all, our five days at Moussai were the most relaxing and luxurious experiences we've ever had at a resort, and we can't wait to come back.

Excursion624145 · 10/10

1/5 I would not recommend them. Wedding nightmare. Cynthia wedding coordinator does not communicate with guest and strings you along. You are trapped at their mercy with large bill charges that are different when you arrive. You have no other option or be homeless. Over charged us by 1300 USD. Did not resolve charges, and promised to resolve before when we left and And was fixed. would be fixed. This Did not happen and currently fighting with them. Cynthia coordinator avoids you! They take advantage of us citizen travelers. DO NOT HAVE Your wedding HERE! Your guest get taken advantage with deceptive pricing. And do not deal with Cynthia. Management avoids you as well.

1/5 I would not recommend them. Wedding nightmare. Cynthia wedding coordinator does not communicate with guest and strings you along. You are trapped at their mercy with large bill charges that are different when you arrive. You have no other option or be homeless. Over charged us by 1300 USD. Did not resolve charges, and promised to resolve before when we left and And was fixed. would be fixed. This Did not happen and currently fighting with them. Cynthia coordinator avoids you! They take advantage of us citizen travelers. DO NOT HAVE Your wedding HERE! Your guest get taken advantage with deceptive pricing. And do not deal with Cynthia. Management avoids you as well.

661philz · 2/10

10 out of 10. Beautiful resort. Friendly staff. Antonio and Ricardo at the pool were amazing. The rooms were gorgeous and spacious. Food was delish at every meal.

10 out of 10. Beautiful resort. Friendly staff. Antonio and Ricardo at the pool were amazing. The rooms were gorgeous and spacious. Food was delish at every meal.

kristenbrown · 10/10

Pool service at south tower was incredible. They are always there for you but not hovering. Love the coconut shrimp, popcorn shrimp, food is delicious and drinks are on point…any beer and you can think of. His hotel is luxury. Thank you

Pool service at south tower was incredible. They are always there for you but not hovering. Love the coconut shrimp, popcorn shrimp, food is delicious and drinks are on point…any beer and you can think of. His hotel is luxury. Thank you

627nellied · 10/10