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Montego Bay, JM

Jewel Grande Montego Bay Resort and Spa

Rose Hall, St. James

4 星 · 住客評分 8.3/10

關於這間飯店

奢华海滨物业 精致设施 :珠宝大酒店蒙特哥湾度假村及水疗中心拥有一个户外游泳池、健身中心和花园。您可以沉浸于水上运动,悠闲享受热水浴缸,或在酒吧享受夜间娱乐。 高档住宿 :设施齐全的客房配备空调、平面电视以及带免费洗浴用品的私人浴室。一些房间甚至拥有设备齐全的厨房。 家庭友好乐趣 :儿童游乐场、儿童俱乐部以及台球和乒乓球等活动,满足不同年龄段的需求。此外,别忘了游览附近的半月角沙滩和发光泻湖,以确保您的假期更加难忘。 立即预订,尽享珠宝大酒店蒙特哥湾度假村及水疗中心带来的非凡体验!

設施

  • Parking
  • Free Parking
  • Swimming pool
全部 123 項設施
  • 健身设施
  • 无线网络可用
  • 免费无线网络
  • 停车
  • 免费停车
  • 无烟房间
  • 空调
  • 健身中心
  • 游泳池
  • 24小时接待处
  • 餐厅
  • 客房服务
  • 商务中心
  • 家庭房
  • 花园
  • 电梯
  • 洗衣服务
  • 行李寄存
  • 保险箱
  • 酒吧
  • 传真/复印
  • 旅游咨询台
  • 高尔夫球场
  • 残疾客人设施
  • 熨烫服务
  • 会议/宴会设施
  • 热水浴缸/按摩浴缸
  • 儿童游乐场
  • 干洗
  • 房间内早餐
  • 按摩服务
  • 风帆冲浪
  • 游戏室
  • 浮潜
  • 水疗/健身中心
  • 理发店/美容院
  • 乒乓球
  • 托儿服务/儿童服务
  • 台球
  • 代客停车
  • 室外泳池
  • 每日清洁服务
  • 指定吸烟区
  • 共享休息室/电视区
  • 桌游/拼图
  • 停车库
  • 班车服务(额外收费)
  • 海滨
  • 现场迷你市场
  • 礼宾服务
  • 特殊饮食菜单 - 需提前申请
  • 无障碍设施
  • 儿童餐
  • 小吃吧
  • 儿童户外游乐设施
  • 带景观的游泳池
  • 酒店内提供水上运动设施
  • 带扶手的厕所
  • 室内游乐区
  • 儿童自助餐
  • 晚间娱乐
  • 泳池酒吧
  • 儿童俱乐部
  • 娱乐工作人员
  • 温泉浴
  • 户外家具
  • 日光浴躺椅或海滩椅
  • 酒/香槟
  • 太阳伞
  • 店内咖啡店
  • 水果
  • 浅水区
  • 水疗/健康中心服务
  • 蒸汽房
  • 美容服务
  • 健身/水疗更衣室
  • 瑜伽课程
  • 美甲
  • 足部护理
  • 健身课程
  • 私人教练
  • 美发沙龙服务
  • 海滩
  • 接驳服务
  • 工作人员遵守当地安全协议
  • 按照地方当局指南清洗的洗衣服务
  • 客房在每次入住之间进行消毒
  • 对冠状病毒有效的清洁标准
  • 遵循保持身体距离的规则
  • 客房和主要区域的免洗手消毒液
  • 可无现金支付
  • 灭火器
  • 急救箱可用
  • 消毒餐具和银器
  • 客人可以在住宿期间选择不进行任何清洁服务。
  • 烟雾报警器
  • 共享文具如菜单、笔已移除
  • 客房清洁后已密封
  • 餐饮区保持社交距离
  • 钥匙管理
  • 客房送餐
  • 物业外 CCTV
  • 公共区域内的监控摄像头
  • 未就客人健康状况进行检查的流程
  • 员工与客人之间的安全屏幕/屏障
  • 24小时保安
  • 安全警报
  • 钥匙卡访问
  • 现场音乐/表演
  • 直播体育赛事
  • 有氧运动
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service

入住與退房

入住
04:00 PM
退房
11:00 AM

房型與房價

在搜尋中選擇日期,即可查看可訂房型。

住客評價分析

  • Cleanliness9.2

    The resort maintained a solid facility that felt safe during the hurricane.

  • Service10.0

    Staff went above and beyond to ensure guest safety and comfort during difficult circumstances.

  • Location9.2

    The location proved to be safe and well-maintained during Hurricane Melissa.

  • Room Quality9.1

    The building provided a secure environment during the storm.

  • Amenities8.6

    Amenities were creatively managed despite limited supplies due to the storm.

  • Value for Money9.1

    The experience during a crisis reflected good value in the service provided.

  • Food and Beverage9.2

    Chefs adapted well to limited supplies and provided satisfying meals.

  • Overall Experience9.3

    An unforgettable experience with exceptional staff support during a crisis.

住客評論

Room and balcony view was wonderful. Staff was great. Loved the authentic Jamaican food! Foreigners come for the food and spirits.

Room and balcony view was wonderful. Staff was great. Loved the authentic Jamaican food! Foreigners come for the food and spirits.

1. My bags were lost at the resort and later found. 2. Only one day there was collauh on the buffet. 3. Not enough Reggae music played. 4. Needed an activity boards! I don't want to be on a cell phone to be connected to resort activities, my vacations are to disconnect and enjoy the resort.

Alyce · 9/10

Sometimes it was difficult finding something to eat depending on the time of day

Roxiana · 8/10

Horrible service,, only local local food was served,, people always expect you to see them before they even do anything for you ,,,, Very rude, would highly recommend not to go there!!!!!

Horrible service,, only local local food was served,, people always expect you to see them before they even do anything for you ,,,, Very rude, would highly recommend not to go there!!!!!

Lina · 1/10

We (myself, my husband and our 3 adult children) were staying at the Jewel Grande in Montego Bay when hurricane Melissa hit. We tried to get flights out ahead of the storm but were unable to which left us riding out the storm with some other guests and the resort staff. In the after math of the storm we were unable to get flights out for another week which was a total of 15 days (7 originally planned). The resort was good at keeping us up to date with information before the storm and setting up the Club House for everyone to stay safe during the storm. The building we were in proved solid and the pre planning of a new generator and extra fuel and supplies meant we stayed comfortable. I was extremely thankful that the resort and staff put in all the work to keep my family and the other guests safe during this beast of a storm. While the all inclusive, fun and relaxing vacation that we were hoping to have was short lived (about 3 days) before the hurricane prep and protocols started to take hold it was still an experience that we will never forget. There are not enough kind words to express the gratitude we feel for the staff that went above and beyond under less than ideal circumstances to make sure we were taken care of and we had everything we needed while many of them were experiencing difficult situations from not being able to get in touch with their own families and their homes and communities being damaged or destroyed. We are extremely appreciative and grateful for all your hard work from our butlers Shanika and Vinroy-well done, to the resort manager and front desk staff which we spoke with daily, to the chefs who had to get a bit creative due to limited supplies but fed us very well, the wait staff always with a smile, the house keepers and our barman Kennon who was quiet but kept his eye out for us and took care of us as well as the many others who worked very hard to keep us comfortable until we were able to fly out. You are all valued and appreciated....Thanks so much for taking care of everyone!!, The Lyon Family

We (myself, my husband and our 3 adult children) were staying at the Jewel Grande in Montego Bay when hurricane Melissa hit. We tried to get flights out ahead of the storm but were unable to which left us riding out the storm with some other guests and the resort staff. In the after math of the storm we were unable to get flights out for another week which was a total of 15 days (7 originally planned). The resort was good at keeping us up to date with information before the storm and setting up the Club House for everyone to stay safe during the storm. The building we were in proved solid and the pre planning of a new generator and extra fuel and supplies meant we stayed comfortable. I was extremely thankful that the resort and staff put in all the work to keep my family and the other guests safe during this beast of a storm. While the all inclusive, fun and relaxing vacation that we were hoping to have was short lived (about 3 days) before the hurricane prep and protocols started to take hold it was still an experience that we will never forget. There are not enough kind words to express the gratitude we feel for the staff that went above and beyond under less than ideal circumstances to make sure we were taken care of and we had everything we needed while many of them were experiencing difficult situations from not being able to get in touch with their own families and their homes and communities being damaged or destroyed. We are extremely appreciative and grateful for all your hard work from our butlers Shanika and Vinroy-well done, to the resort manager and front desk staff which we spoke with daily, to the chefs who had to get a bit creative due to limited supplies but fed us very well, the wait staff always with a smile, the house keepers and our barman Kennon who was quiet but kept his eye out for us and took care of us as well as the many others who worked very hard to keep us comfortable until we were able to fly out. You are all valued and appreciated....Thanks so much for taking care of everyone!!, The Lyon Family

95kellil · 10/10

The venue and the staff were beautiful inside and out. I would highly recommend it to everyone. Me and my wife stayed here throughout hurricane Melissa and I couldn't have asked to be in a better place.

The venue and the staff were beautiful inside and out. I would highly recommend it to everyone. Me and my wife stayed here throughout hurricane Melissa and I couldn't have asked to be in a better place.

I didn't like the fact that Melissa damaged the beautiful building and surroundings and also upset the staff😢

whyte · 10/10

We are thinking of you and your loved ones during this terrible time. Jamaica is hurt, but not broken. Together, you will rebuild and rise again. 🇯🇲 Likkle but we tallawah 🇯🇲 I was not going to send this review so soon after the devastating impact Melissa has brought Jamacia but we wanted the staff team to know they are valued, appreciated and their hardworking is recognised. Jamaica 🇯🇲 owes us nothing … from beautiful scenery to clear blue sea and delicious food … it was definitely a holiday to remember 💯 …. I would go back in a heartbeat ❤️. Jewel Grande…AMAZING!!!! We will be back soon 😁 Restaurants- During our stay we were told that some restaurants (mainly the Orchid buffet- catering for everyone - breakfast, lunch and dinner) would not be opened as it was low season with low occupancy. We were staying for 3 weeks, so not happy about having to dine in the same restaurants again and again. We spoke with Team food and Beverage members (Volae, Ewin and Sain). They were very understanding and helpful. They created a menu for us to dine in whatever restaurant and pre order from that menu for us to have that dinner. They did not make it an issue and we felt at ease to order and arrive at the restaurant for them to prepare what we had chosen. The restaurant staff were very friendly and accommodating including the staff from the buffet Orchid and restaurant staff at the Waves, Le Bouchon, Pierside. We had no complaints about our food options and with the food service provided. Sorry, did not get everyone involved names but thank you to Julia Smalls and staff team. Thank you also to the lobby bar staff and pool bar staff for being friendly and respectful. Please note - Breakfast/Buffet restaurant is in building C. Room- We were on the 10th floor (Building C) and our views were beautiful… coming from uk; nothing but breathtaking !!! Our views were definitely a highlight 😁. The balcony was large with lounge chairs so could sit out looking at the views feeling relaxed and alone. The room is a bit dated but kept very clean and comfortable. We were offered room cleaning and beverage stock each day. Room service was also on offer!!! Lobby (Front Desk) staff: Excellent service and hospitality. Thank you for accommodating us so we could stay in the room longer (at a cost) as our check out was at 11am and our transport to the airport would be picking us up at 18:15. Thank you to all lobby staff that supported us with queries. Especially to the young lady ;did not get her name) who helped me with my TikTok video (( 14.6k views and counting 😂🤗). Entertainment- Good but same entertainment each week ( we were there for 3 weeks). We did go out in Montego Bay some night for other entertainment so this did not bother us as much. We have come back relaxed and although back in work mode still thinking about the amazing time we had in Montego Bay Jamaica. We would definitely return to Jewel Grande hotel as they made us feel welcomed, relaxed and accommodating to make our holiday experience special. Ma heartfelt thank you to each of you for your kindness, dedication and passion. Your warmth, hospitality, and unwavering commitment made our time at Jewel Grande an unforgettable experience. You welcomed us and helped us to create memories we will cherish forever. Until we meet again-thank you!!!

We are thinking of you and your loved ones during this terrible time. Jamaica is hurt, but not broken. Together, you will rebuild and rise again. 🇯🇲 Likkle but we tallawah 🇯🇲 I was not going to send this review so soon after the devastating impact Melissa has brought Jamacia but we wanted the staff team to know they are valued, appreciated and their hardworking is recognised. Jamaica 🇯🇲 owes us nothing … from beautiful scenery to clear blue sea and delicious food … it was definitely a holiday to remember 💯 …. I would go back in a heartbeat ❤️. Jewel Grande…AMAZING!!!! We will be back soon 😁 Restaurants- During our stay we were told that some restaurants (mainly the Orchid buffet- catering for everyone - breakfast, lunch and dinner) would not be opened as it was low season with low occupancy. We were staying for 3 weeks, so not happy about having to dine in the same restaurants again and again. We spoke with Team food and Beverage members (Volae, Ewin and Sain). They were very understanding and helpful. They created a menu for us to dine in whatever restaurant and pre order from that menu for us to have that dinner. They did not make it an issue and we felt at ease to order and arrive at the restaurant for them to prepare what we had chosen. The restaurant staff were very friendly and accommodating including the staff from the buffet Orchid and restaurant staff at the Waves, Le Bouchon, Pierside. We had no complaints about our food options and with the food service provided. Sorry, did not get everyone involved names but thank you to Julia Smalls and staff team. Thank you also to the lobby bar staff and pool bar staff for being friendly and respectful. Please note - Breakfast/Buffet restaurant is in building C. Room- We were on the 10th floor (Building C) and our views were beautiful… coming from uk; nothing but breathtaking !!! Our views were definitely a highlight 😁. The balcony was large with lounge chairs so could sit out looking at the views feeling relaxed and alone. The room is a bit dated but kept very clean and comfortable. We were offered room cleaning and beverage stock each day. Room service was also on offer!!! Lobby (Front Desk) staff: Excellent service and hospitality. Thank you for accommodating us so we could stay in the room longer (at a cost) as our check out was at 11am and our transport to the airport would be picking us up at 18:15. Thank you to all lobby staff that supported us with queries. Especially to the young lady ;did not get her name) who helped me with my TikTok video (( 14.6k views and counting 😂🤗). Entertainment- Good but same entertainment each week ( we were there for 3 weeks). We did go out in Montego Bay some night for other entertainment so this did not bother us as much. We have come back relaxed and although back in work mode still thinking about the amazing time we had in Montego Bay Jamaica. We would definitely return to Jewel Grande hotel as they made us feel welcomed, relaxed and accommodating to make our holiday experience special. Ma heartfelt thank you to each of you for your kindness, dedication and passion. Your warmth, hospitality, and unwavering commitment made our time at Jewel Grande an unforgettable experience. You welcomed us and helped us to create memories we will cherish forever. Until we meet again-thank you!!!

ShirleyTraveller · 10/10

We went to the Jewel Grande to celebrate our thirtieth wedding anniversary knowing that there was the possibility of a tropical storm coming. Very quickly it turned into hurricane Malissa while we were there, so I feel so strongly the need to give all the amazing staff at the Jewel Grande so much credit for there professionalism in keeping us all safe, feed with amazing hot meals three times a day, secure in a “safe” area and still providing a form of entertainment to keep there guest minds I’m sure off the unthinkable.The general Manager Jaap Van Dam who kept us all extremely informed when ever any information changed, this man truly deserves a metal for his calm dementor which helped so much. Also a special thank you to Abby, Shelly Ann, and Beyoncé who constantly asked us how we were and if we were doing ok all while not knowing the fate of there own homes and family. We are truly humbled by your hospitality and warmth and will remember you all forever. We truly want to come back to the Jewel Grande as soon as you’re up and running to re-celebrate our anniversary without Melissa and with all of you under happier Cercomstances. Mr. & Mrs. Little .

We went to the Jewel Grande to celebrate our thirtieth wedding anniversary knowing that there was the possibility of a tropical storm coming. Very quickly it turned into hurricane Malissa while we were there, so I feel so strongly the need to give all the amazing staff at the Jewel Grande so much credit for there professionalism in keeping us all safe, feed with amazing hot meals three times a day, secure in a “safe” area and still providing a form of entertainment to keep there guest minds I’m sure off the unthinkable.The general Manager Jaap Van Dam who kept us all extremely informed when ever any information changed, this man truly deserves a metal for his calm dementor which helped so much. Also a special thank you to Abby, Shelly Ann, and Beyoncé who constantly asked us how we were and if we were doing ok all while not knowing the fate of there own homes and family. We are truly humbled by your hospitality and warmth and will remember you all forever. We truly want to come back to the Jewel Grande as soon as you’re up and running to re-celebrate our anniversary without Melissa and with all of you under happier Cercomstances. Mr. & Mrs. Little .

I1958QYjoanneh · 8/10

I visited Jewel Grande on October 23rd for a friend’s 40th birthday celebration, and from the moment we pulled up to the hotel, the experience was nothing short of incredible. The staff greeted us with such warmth, professionalism, and kindness. It immediately set the tone for a wonderful stay. Our room was spotless and had the most breathtaking view imaginable. Every corner of the property offered a stunning view of paradise. We thought we would be leaving before the hurricane, but when all flights were canceled, the hotel and its amazing staff went above and beyond to ensure our safety and comfort. The management and employees moved quickly to put safety measures in place, all while remaining calm, compassionate, and reassuring. They provided us with three hot meals a day, entertainment, and constant support even as they faced their own personal challenges during the storm. Their strength, dedication, and smiles under pressure were truly inspiring. I can’t express enough gratitude for how the staff handled everything. They made a difficult situation feel safe and even comforting. I am praying for every single one of them and their families as they recover and rebuild. The Jamaican people are incredibly resilient, and I know they will rise stronger than ever. I will absolutely be returning to Jewel Grande once they reopen and will recommend this beautiful resort to everyone I know. Thank you, Jewel Grande team you turned what could have been a scary experience into one filled with care, hope, and unforgettable kindness.

I visited Jewel Grande on October 23rd for a friend’s 40th birthday celebration, and from the moment we pulled up to the hotel, the experience was nothing short of incredible. The staff greeted us with such warmth, professionalism, and kindness. It immediately set the tone for a wonderful stay. Our room was spotless and had the most breathtaking view imaginable. Every corner of the property offered a stunning view of paradise. We thought we would be leaving before the hurricane, but when all flights were canceled, the hotel and its amazing staff went above and beyond to ensure our safety and comfort. The management and employees moved quickly to put safety measures in place, all while remaining calm, compassionate, and reassuring. They provided us with three hot meals a day, entertainment, and constant support even as they faced their own personal challenges during the storm. Their strength, dedication, and smiles under pressure were truly inspiring. I can’t express enough gratitude for how the staff handled everything. They made a difficult situation feel safe and even comforting. I am praying for every single one of them and their families as they recover and rebuild. The Jamaican people are incredibly resilient, and I know they will rise stronger than ever. I will absolutely be returning to Jewel Grande once they reopen and will recommend this beautiful resort to everyone I know. Thank you, Jewel Grande team you turned what could have been a scary experience into one filled with care, hope, and unforgettable kindness.

sundya2024 · 10/10