Prime Central Location
The Benson Hotel sits in Cairns’ central business district, with easy access to the Convention Center, Reef Casino, and Esplanade Lagoon for effortless exploring.
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Cairns, AU
The Benson Hotel
Corner Grafton And Spence Streets
4 estrellas · Calificación 8.3/10
Sobre este hotel
Luxurious Accommodations Experience the newly refreshed guest rooms at The Benson Hotel, featuring modern amenities such as 55" Smart TVs and stylish decor. Stay tuned for the upcoming refurbishment of bathrooms and furnishings to elevate your stay even further. Prime Location Situated in the bustling central business district, The Benson Hotel is just a stone's throw away from major attractions including the Convention Center, Reef Casino, and Esplanade Lagoon. Enjoy the convenience of exploring the city on foot with the hotel's proximity to key landmarks and entertainment hubs. Gastronomic Delights Indulge in a culinary journey at The Benson Bar & Restaurant, where you can savor a mix of cocktails, local delicacies, and modern dining options. With its elegant ambiance and outdoor seating, the restaurant is the perfect spot to unwind and enjoy the vibrant tropical surroundings. Ready to experience the perfect blend of luxury and convenience at The Benson Hotel? Book your stay now and create unforgettable memories in the heart of the city.
Lo destacado
Guest-Centric Service
Guests note friendly, helpful staff and smooth check-in, complemented by clean, comfortable rooms and a thoughtful level of service.
Dining & Distinctives
Enjoy The Benson Bar & Restaurant for cocktails and modern dining, plus upgraded rooms with 55" Smart TVs and stylish contemporary decor.
Servicios
- Parking
- Swimming pool
Los 90 servicios
- Wi-Fi disponible
- Wi-Fi gratis
- Estacionamiento
- Habitaciones para no fumadores
- Aire acondicionado
- Piscina
- Recepción las 24 horas
- Restaurante
- Centro de negocios
- Terraza
- Jardín
- Senderismo
- Ascensor
- Lavadero
- Deposito de valijas
- Pesca
- Ciclismo
- Caja de Depósitos Seguros
- Bar
- Fax/fotocopiadora
- Mostrador de información turística
- Equitación
- Instalaciones para personas discapacitadas
- Servicio de planchado
- Instalaciones para reuniones/banquetes
- alquiler de coches
- Canotaje
- Limpieza en seco
- Buceo
- snorkel
- No fumar en todo
- Estacionamiento privado
- Piscina al aire libre
- Terraza solarium
- limpieza diaria
- Area designada para fumar
- Garaje de Estacionamiento
- Servicio de conserjería
- Menús dietéticos especiales - bajo petición
- Silla de ruedas accesible
- comidas para niños
- Inodoro con barras de apoyo
- Entretenimiento nocturno
- Lavabo inferior del baño
- WC de nivel superior
- Piscina en el techo
- Mueble para exteriores
- Tumbonas o sillas de playa.
- Vino/champán
- Cafetería en el sitio
- El personal cumple con los protocolos de seguridad locales.
- Ropa lavada según las pautas de las autoridades locales.
- Habitaciones desinfectadas entre estancias.
- Normas de limpieza que son efectivas contra el Coronavirus
- Se siguieron las reglas de distanciamiento físico.
- Desinfectante de manos en la habitación y áreas clave
- Pago sin efectivo disponible
- Extintores
- Botiquín de primeros auxilios disponible
- Vajilla y cubiertos desinfectados
- Factura proporcionada
- Los huéspedes pueden optar por no recibir ningún servicio de limpieza durante la estancia.
- alarmas de humo
- Se eliminan los artículos de papelería compartidos, como menús y bolígrafos.
- Habitación de huéspedes sellada después de la limpieza.
- Propiedad limpiada por empresas de limpieza profesionales.
- Distanciamiento físico en los comedores.
- CCTV fuera de la propiedad
- CCTV en áreas comunes
- Proceso implementado para verificar la salud de los huéspedes.
- Mascarillas faciales para invitados disponibles.
- Alarma de seguridad
- Contenedores de desayuno para llevar
- Acceso con tarjeta llave
- Aplicación móvil para servicio de habitaciones
- Música/actuación en vivo
- Transmitir eventos deportivos en vivo
- Hora feliz
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Terrace
- Garden
- Hiking
Entrada y salida
- Entrada
- 02:00 PM – 12:00 AM
- Salida
- 10:00 AM
Habitaciones y tarifas
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Opiniones de los huéspedes
- Cleanliness9.7
Multiple guests reported clean rooms, tidy accommodations and comfortable beds; one guest noted a mould-related misunderstanding and a rusty bathroom hinge as an isolated issue.
- Service7.8
Mixed reports: several mentions of friendly/helpful staff and good check-in assistance, but also complaints about unfriendly front-desk attitudes and an awkward staff interaction regarding a supposed complaint; laundry service was limited.
- Location10.0
Consistently praised as central and very convenient—repeatedly cited as a primary positive across reviews.
- Room Quality8.8
Rooms described as spacious with comfortable beds and strong shower pressure, but some guests reported poor sound insulation, noisy conditions, basic finishes and intermittent air-conditioning problems.
- Amenities6.5
Several amenity issues: single paid laundry machine for the hotel (causing queues), hotel restaurant closures and generally basic/inadequate amenities compared with expectations.
- Value for Money6.8
Multiple guests found the hotel expensive or not good value for money, with some noting prices much higher than previous stays or competitors offering quieter stays for similar prices.
- Food and Beverage7.0
Mixed to negative F&B experiences: some liked the breakfast area, but others reported cold/undercooked breakfast items and limited restaurant service (closures).
- Overall Experience9.8
Overall impressions skew positive (clean, comfortable, great location) though several stays were impacted by noise, price and isolated service/amenity problems; many guests nonetheless had an enjoyable stay.