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Cairns, AU

The Benson Hotel

Corner Grafton And Spence Streets

4 étoiles · Note des voyageurs 8.3/10

À propos de cet hôtel

Luxurious Accommodations Experience the newly refreshed guest rooms at The Benson Hotel, featuring modern amenities such as 55" Smart TVs and stylish decor. Stay tuned for the upcoming refurbishment of bathrooms and furnishings to elevate your stay even further. Prime Location Situated in the bustling central business district, The Benson Hotel is just a stone's throw away from major attractions including the Convention Center, Reef Casino, and Esplanade Lagoon. Enjoy the convenience of exploring the city on foot with the hotel's proximity to key landmarks and entertainment hubs. Gastronomic Delights Indulge in a culinary journey at The Benson Bar & Restaurant, where you can savor a mix of cocktails, local delicacies, and modern dining options. With its elegant ambiance and outdoor seating, the restaurant is the perfect spot to unwind and enjoy the vibrant tropical surroundings. Ready to experience the perfect blend of luxury and convenience at The Benson Hotel? Book your stay now and create unforgettable memories in the heart of the city.

Points forts

Prime Central Location

The Benson Hotel sits in Cairns’ central business district, with easy access to the Convention Center, Reef Casino, and Esplanade Lagoon for effortless exploring.

Guest-Centric Service

Guests note friendly, helpful staff and smooth check-in, complemented by clean, comfortable rooms and a thoughtful level of service.

Dining & Distinctives

Enjoy The Benson Bar & Restaurant for cocktails and modern dining, plus upgraded rooms with 55" Smart TVs and stylish contemporary decor.

Équipements

  • Parking
  • Parking privé
  • Parking Garage
  • Swimming pool
Les 88 équipements
  • Wi-Fi disponible
  • Wifi gratuit
  • Chambres non-fumeurs
  • Climatisation
  • Piscine
  • Réception ouverte 24h/24
  • Restaurant
  • Centre d'affaires
  • Terrasse
  • Jardin
  • Randonnée
  • Ascenseur
  • Lessive
  • Compartiment de bagage
  • Pêche
  • Vélo
  • Coffre de sécurité
  • Bar
  • Fax/photocopie
  • Bureau d'excursions
  • Équitation
  • Équipements pour les personnes handicapées
  • Service de repassage
  • Salles de réunion/banquet
  • Location de voiture
  • Canoë
  • Nettoyage à sec
  • Plongée
  • Plongée avec masque et tuba
  • Non-fumeur partout
  • Piscine extérieure
  • Terrasse ensoleillée
  • Ménage quotidien
  • Espace fumeur désigné
  • Service de conciergerie
  • Menus pour régimes spéciaux - sur demande
  • Accessible aux fauteuils roulants
  • Repas pour enfants
  • Toilettes avec barres d'appui
  • Animations en soirée
  • Lavabo inférieur de salle de bain
  • Toilettes de niveau supérieur
  • Piscine sur le toit
  • Mobilier de jardin
  • Chaises longues ou chaises de plage
  • Vin/champagne
  • Café sur place
  • Le personnel adhère aux protocoles de sécurité locaux
  • Linge lavé conformément aux directives des autorités locales
  • Chambres d'hôtes désinfectées entre les séjours
  • Des normes de nettoyage efficaces contre le Coronavirus
  • Règles de distanciation physique respectées
  • Désinfectant pour les mains dans la chambre et les zones clés
  • Paiement sans numéraire disponible
  • Extincteurs
  • Trousse de premiers secours disponible
  • Vaisselle et argenterie désinfectées
  • Facture fournie
  • Les clients peuvent refuser tout service de nettoyage pendant le séjour
  • Détecteurs de fumée
  • Papeterie partagée comme les menus, les stylos sont supprimés
  • Chambre scellée après nettoyage
  • Propriété nettoyée par des entreprises de nettoyage professionnelles
  • Distanciation physique dans les salles à manger
  • CCTV à l'extérieur de la propriété
  • Vidéosurveillance dans les espaces communs
  • Processus en place pour vérifier la santé des invités
  • Masques faciaux disponibles pour les invités
  • Alarme de sécurité
  • Contenants à emporter pour le petit-déjeuner
  • Accès par carte-clé
  • Application mobile pour le service en chambre
  • Musique/performance live
  • Diffusion d'événements sportifs en direct
  • Heureux Heure
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Terrace
  • Garden
  • Hiking

Arrivée et départ

Arrivée
02:00 PM – 12:00 AM
Départ
10:00 AM

Chambres et tarifs

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

  • Cleanliness9.7

    Multiple guests reported clean rooms, tidy accommodations and comfortable beds; one guest noted a mould-related misunderstanding and a rusty bathroom hinge as an isolated issue.

  • Service7.8

    Mixed reports: several mentions of friendly/helpful staff and good check-in assistance, but also complaints about unfriendly front-desk attitudes and an awkward staff interaction regarding a supposed complaint; laundry service was limited.

  • Location10.0

    Consistently praised as central and very convenient—repeatedly cited as a primary positive across reviews.

  • Room Quality8.8

    Rooms described as spacious with comfortable beds and strong shower pressure, but some guests reported poor sound insulation, noisy conditions, basic finishes and intermittent air-conditioning problems.

  • Amenities6.5

    Several amenity issues: single paid laundry machine for the hotel (causing queues), hotel restaurant closures and generally basic/inadequate amenities compared with expectations.

  • Value for Money6.8

    Multiple guests found the hotel expensive or not good value for money, with some noting prices much higher than previous stays or competitors offering quieter stays for similar prices.

  • Food and Beverage7.0

    Mixed to negative F&B experiences: some liked the breakfast area, but others reported cold/undercooked breakfast items and limited restaurant service (closures).

  • Overall Experience9.8

    Overall impressions skew positive (clean, comfortable, great location) though several stays were impacted by noise, price and isolated service/amenity problems; many guests nonetheless had an enjoyable stay.

Avis des voyageurs

Jaleighra · 9/10

good sized room with all conveniences

good sized room with all conveniences

nothing

Nunn · 9/10
Mary K · 10/10
Wendy · 8/10

The location, clean room we didn’t use but there was a swimming pool and gym too.

The location, clean room we didn’t use but there was a swimming pool and gym too.

We used the laundry and there was only one washer and one dryer, as we saw the guest are used them plenty. Would be nice to have from each additional one in order to avoid long waiting times.

Jozsef · 9/10

Clean and great location. Comfortable bed.

Clean and great location. Comfortable bed.

Tamara · 8/10
Rebecca Mracek · 8/10

Very spacious Very well located Friendly staff

Very spacious Very well located Friendly staff

Sambuddha · 9/10