Mercure Manchester Piccadilly Hotel

À propos de cet hôtel

Emplacement Central et Vues Impressionnantes Le Mercure Manchester Piccadilly offre un emplacement privilégié avec vue sur les jardins de Piccadilly, idéal pour explorer le cœur de la ville. Profitez de vues imprenables sur la ville directement depuis votre chambre. Équipements de Luxe et Options de Restauration Laissez-vous tenter par des chambres climatisées avec téléviseurs HD LED, WiFi haut débit et machines Nespresso dans les chambres Privilège et Supérieures. Offrez-vous un petit-déjeuner complet anglais au restaurant Brasserie ou savourez un thé l'après-midi inspiré de Manchester. Confort et Fonctionnalité Bénéficiez d'une réception ouverte 24h/24, d'un centre de fitness et d'un service en chambre 24h/24. Avec 11 salles de réunion disponibles, l'hôtel est idéal pour les réunions d'affaires et les événements spéciaux. Vivez Manchester avec style au Mercure Manchester Piccadilly. Réservez dès maintenant pour une escapade urbaine inoubliable.

Équipements

• Parking
• Parking Garage

Arrivée et départ

Arrivée

03:00 PM

Départ

11:00 AM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness6.4

  The hotel room was noted to have cleanliness issues, with reports of unclean floors and a blocked sink.

• Service8.4

  Many reviews praised the staff for their kindness and professionalism, especially during difficult situations.

• Location8.9

  The hotel location is frequently highlighted as a strong point, being close to city amenities and transport.

• Room Quality5.9

  Rooms were described as outdated with some maintenance issues like blocked sinks and noisy conditions.

• Amenities6.9

  Breakfast received compliments, but issues with other amenities like the coffee machine affected overall satisfaction.

• Value for Money6.4

  With extra charges for parking and room quality not meeting expectations, it was deemed lacking.

• Food and Beverage7.9

  Breakfast options were generally well-received, indicating good service in this area.

• Overall Experience6.9

  While some highlighted serious issues, others had positive experiences, leading to a mixed overall sentiment.

Avis des voyageurs

The location was great. The staff were friendly and helpful

The location was great. The staff were friendly and helpful

The carpark had almost no spaces, we had to switch rooms after having a replacement key twice because the door was broken, then had to share a bed instead of having 2 twins. The price of the hotel didnt reflect the size of the room we received either.

Great location Hotel lobby playlist was full of bangers

Great location Hotel lobby playlist was full of bangers

The hotel is really big, but felt unwelcoming. The reception feels like a bit like an office when you walk in. Initial reception staff were frosty and unpleasant, and told us to come back later. Wasn’t a great start. Next set of reception staff were much better. Room was grey, bleak and in desperate need of a revamp. Carpet was stained. Strip LED lighting was coming away from the headboard. Bathroom was really tired. Tiles had been painted over but the paint was peeling off. The shower head was at shoulder height and the bath leaked onto the floor. I used the car park, which was decent value at £20 for the night. Unfortunately a piece of the hotel’s facade fell off and landed on my car. I’m thankful it didn’t land on me or anyone else. This has written my car off and meant I have had to make a claim through my car insurance. I would normally say this was just bad luck but with the rest of the facilities being so run down I think it is due to a failure to conduct health and safety checks. I spoke to the hotel manager who was pleasant and apologetic at the time. However he has not replied to my email asking for their public liability insurance provider or their reference number. This is slowing down the process and leaving me out of pocket. All in all, a pretty terrible experience at a cost of nearly £200 for a night with parking.

Staff were exceptionally good 👍, location fabulous, everything we wanted to do was in walking distance and was nice to be able to park my car somewhere safe thank you will definitely be back xx

Staff were exceptionally good 👍, location fabulous, everything we wanted to do was in walking distance and was nice to be able to park my car somewhere safe thank you will definitely be back xx

Not much to be honest apart from electric was cut from our room but staff were quick to react and had it up and running in no time

Property as ok the issue was that I had booked two room for the two occupants in each room to have breakfast included. On arrival only one person from Each room was eligible for breakfast as I hadn’t put their names down for breakfast. I have never in any of my other stays with any other hotel had to do this to be eligible for breakfast. We then had to pay full price £17 for the two occupants to have breakfast then.

Property as ok the issue was that I had booked two room for the two occupants in each room to have breakfast included. On arrival only one person from Each room was eligible for breakfast as I hadn’t put their names down for breakfast. I have never in any of my other stays with any other hotel had to do this to be eligible for breakfast. We then had to pay full price £17 for the two occupants to have breakfast then.

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