Location and Vibe
A prime vantage on Piccadilly Gardens puts you steps from Manchester’s heart and the city’s buzz.
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Manchester, GB
Mercure Manchester Piccadilly Hotel
Portland Street
4 stars · Guest score 7.2/10
About this hotel
Central Location and Stunning Views The Mercure Manchester Piccadilly offers a prime location overlooking Piccadilly Gardens, perfect for exploring the heart of the city. Enjoy breathtaking city views right from your room. Luxurious Amenities and Dining Options Indulge in air-conditioned rooms with HD LED TVs, high-speed WiFi, and Nespresso machines in Privilege and Superior rooms. Treat yourself to a full English breakfast at the Brasserie Restaurant or savor Manchester-inspired afternoon tea. Convenience and Functionality Benefit from a 24-hour front desk, fitness center, and 24-hour room service. With 11 function rooms available, the hotel is ideal for both business meetings and special events. Experience Manchester in style at Mercure Manchester Piccadilly. Book your stay now for an unforgettable city getaway.
Highlights
Service and Comfort
Friendly staff and 24-hour front desk support complement a comfortable stay, with attentive service noted by guests.
Amenities and Dining
Enjoy upgraded rooms with Nespresso options and in-house dining, including a full English breakfast at the Brasserie Restaurant.
Facilities
- Parking
- Accessible parking
- Parking garage
All 71 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.4
The hotel room was noted to have cleanliness issues, with reports of unclean floors and a blocked sink.
- Service8.4
Many reviews praised the staff for their kindness and professionalism, especially during difficult situations.
- Location8.9
The hotel location is frequently highlighted as a strong point, being close to city amenities and transport.
- Room Quality5.9
Rooms were described as outdated with some maintenance issues like blocked sinks and noisy conditions.
- Amenities6.9
Breakfast received compliments, but issues with other amenities like the coffee machine affected overall satisfaction.
- Value for Money6.4
With extra charges for parking and room quality not meeting expectations, it was deemed lacking.
- Food and Beverage7.9
Breakfast options were generally well-received, indicating good service in this area.
- Overall Experience6.9
While some highlighted serious issues, others had positive experiences, leading to a mixed overall sentiment.