The Star Grand Hotel and Residences Sydney

À propos de cet hôtel

Hébergement Luxueux au The Star Grand Hotel and Residences Sydney Options de Restauration Haut de Gamme : Laissez-vous tenter par un voyage culinaire au The Star avec une variété de restaurants et bars haut de gamme, répondant à toutes les papilles gustatives. Chambres Modernes et Suites de Luxe : Vivez un confort ultime avec des chambres d'hôtel modernes au The Star Grand Hotel et des suites somptueuses 5 étoiles au The Star Grand Residences, avec balcons privés et kitchenettes. Équipements de Qualité : Profitez d'un accès aux installations pour les affaires, au parking sur place, à un club de santé avec centre de remise en forme, et à une piscine intérieure/extérieure chauffée pour un séjour relaxant. Vivez le luxe et la commodité au The Star Grand Hotel and Residences Sydney. Réservez dès maintenant pour un séjour inoubliable!

Points forts

Équipements

• Parking
• Parking privé

Arrivée et départ

Arrivée

03:00 PM

Départ

11:00 AM

À proximité

• Sydney Opera House3.0 km
• Sydney Harbour Bridge3.1 km
• Darling Harbour0.3 km
• SEA LIFE Sydney Aquarium0.4 km
• Australian National Maritime Museum0.6 km
• Sydney Fish Market0.8 km
• Barangaroo Reserve1.2 km
• The Rocks2.3 km
• Wynyard Station1.4 km
• Sydney Kingsford Smith Airport (SYD)8.6 km

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness7.9

  Several reviews mentioned cleanliness issues, such as dirty bed sheets and dust.

• Service9.4

  Positive mentions of staff service, especially during check-in.

• Location9.4

  Consistently highlighted as a major positive aspect with great accessibility.

• Room Quality8.9

  Mixed reviews; some enjoyed the room quality while others were disappointed.

• Amenities8.9

  Facilities mentioned positively but with some service issues at the pool.

• Value for Money8.4

  Fairly good value given the positive feedback on extras and amenities.

• Food and Beverage7.9

  Dinner service received negative feedback; breakfast not tried.

• Overall Experience9.4

  Overall stay experience was very positive, with plans for return stays mentioned.

Avis des voyageurs

Facilities, design of rooms, staff, location

Facilities, design of rooms, staff, location

The rooms were too hot and one of the lifts was broken and I waited over 15 minutes to get a lift.

The main bed was very comfortable and a brilliant size. The second room only had a double bed. A king or two king singles would’ve been more suitable. We had to pay extra for a roll away bed which was so hard we couldn’t sleep on it. I did bring this up with the front desk and they refunded our money for the roll away. The staff were all lovely. We would stay again.

The main bed was very comfortable and a brilliant size. The second room only had a double bed. A king or two king singles would’ve been more suitable. We had to pay extra for a roll away bed which was so hard we couldn’t sleep on it. I did bring this up with the front desk and they refunded our money for the roll away. The staff were all lovely. We would stay again.

The suite was a great size and had good amenities however the fittings are looking a bit tired. The bathroom cabinets need some tlc.

It was nice. Bed was comfortable.

It was nice. Bed was comfortable.

Furniture was stained, shower wasn't cleaned, the room hadn't been dusted in quite some time and there was toenail clippings outside my door.

It was clean enough, and the pool was nice.

It was clean enough, and the pool was nice.

1. Staff didn’t respond to emails prior to stay 2. Staff didn’t action calls made while at the property - our tv didn’t work and no one came even though they said they would send someone up. 3. Only one lift was in service, essentially 30 mins to get down, and full. We were on level 8. It was disgusting and felt third world. Staff didn’t respond to calls made from near the lift. 4. Check in took 30 + minutes and would have been way beyond that for people who arrived after us (we arrived at 2.20 for 3pm check in). 4. Room service took over an hour.

the room was nice, breakfast was nice

the room was nice, breakfast was nice

1 hour to check in and only 1 room was ready then we had to line up again to recheck in the 2nd room, they didn;t advise which lift to use and we used the closest one which was wrong and then had to find out how to get to our room, we had a credit for food, checked with the vendor before we used it and said yes but when we checked out we had to pay for the food as they said we used the wrong place, i asked for an extra validation for a car park and they refused each time even after wasting so much time lining up each time to check in, re check in and also check out and then again to get the car park ticket validated. we didn't get our room on same level either. the cot was so old and squeaky and mattress not good. Could the star please get in contact with me please.