Hilton Garden Inn New Orleans French Quarter/CBD

À propos de cet hôtel

Confort Moderne et Commodité Découvrez le parfait mélange d'équipements modernes et d'un service exceptionnel au Hilton Garden Inn New Orleans-French Quarter/CBD. Les chambres sont équipées des dernières technologies pour garantir un séjour confortable, comprenant des micro-ondes et des réfrigérateurs en chambre. Emplacement de Premier Choix Situé au cœur du quartier des affaires de La Nouvelle-Orléans, notre hôtel offre un accès facile aux attractions les plus célèbres de la ville. De la vibrante Bourbon Street à l'historique Avenue St. Charles et son tramway, les clients peuvent explorer le meilleur de la ville à pied. Détente et Gastronomie Détendez-vous après une journée chargée en admirant la vue sur la ville depuis notre piscine sur le toit ou en écoutant de la musique sur nos radios compatibles MP3 en chambre. Dégustez de délicieux repas dans notre restaurant sur place ou prenez des collations au magasin de proximité. Votre escapade idéale à La Nouvelle-Orléans vous attend au Hilton Garden Inn. Ne manquez aucun détail, ils sont importants.

Équipements

• Parking
• Parking privé
• Parking Garage
• Swimming pool

Arrivée et départ

Arrivée

04:00 PM

Départ

11:00 AM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness6.0

  Noted issues with cleanliness, including human feces in stairwell and stains in the room.

• Service9.1

  Friendly and helpful staff recognized, but mixed experiences due to management's response to theft.

• Location9.6

  Multiple mentions of great location, particularly in relation to attractions and convenience.

• Room Quality7.0

  Concerns raised about room conditions, such as unavailability of booked room and issues with room amenities.

• Amenities6.5

  Pool was advertised as heated but was too cold, and general deterioration noted regarding facilities.

• Value for Money7.5

  Perceived value affected by room quality and cleanliness issues.

• Food and Beverage8.6

  Food was positively reviewed, though service issues were noted.

• Overall Experience8.1

  Mixed experiences; wonderful moments overshadowed by serious incidents and complaints.

Avis des voyageurs

Location

Location

Bad experience and staff wasn’t helpful at all, toilet was broken in room, alerted front desk and they never got back to me, had to go downstairs to use bathroom in lobby which had roaches in it, very disgusting

Location

Location

Our first night of the stay was horrible. It was 78 in our room and temp stayed around 76 was coolest it would get. We requested someone to look at our air while we went to dinner. We returned late into the evening with no change to the air. Messaged front counter multiple times before someone finally showed up with a small fan and said nobody would be able to look at the air until the following day. He said I’m not even sure why they put someone in this room with the air out. Finally on the second day they switched us rooms. Very disappointed paying almost $300 for a night on vacation and no air. This ruined the first night of our vacation in NOLA. When we checked out I asked would they be able to do anything for us due to no ac the first night, they informed me their policy wouldn’t allow them since I’m we booked it through bookings.com. The staff at check in was amazing. I just wished they would’ve taken any kind of step towards making it up to us. Disappointed.

The lady at the front desk in the evening time was very helpful. The cooks were friendly and food was great.

The lady at the front desk in the evening time was very helpful. The cooks were friendly and food was great.

The older guy was rude and impatient. I tried to ask him some questions but it just ignored me. I was highly disappointed 😞

Bartender & staff were nice

Bartender & staff were nice

Room was outdated for the price, toilet did not work right, floor was dirty