Location & Vibe
In the heart of New Orleans’ business district, with easy access to Bourbon Street and St. Charles Avenue streetcar, letting you explore the city within walking distance.
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New Orleans, US
Hilton Garden Inn New Orleans French Quarter/CBD
821 Gravier St
3 stars · Guest score 7.8/10
About this hotel
Modern Comfort and Convenience Experience the perfect blend of modern amenities and exceptional service at Hilton Garden Inn New Orleans-French Quarter/CBD. The guestrooms are equipped with the latest technologies to ensure a comfortable stay, including in-room microwaves and refrigerators. Prime Location Situated in the heart of New Orleans' business district, our hotel offers easy access to the city's most famous attractions. From the vibrant Bourbon Street to the historic St. Charles Avenue streetcar, guests can explore the best of the city within walking distance. Relaxation and Dining Unwind after a busy day by taking in city views from our rooftop swimming pool or listening to music on our in-room MP3 compatible radios. Indulge in delicious meals at our on-site restaurant or grab snacks from the convenience store. Your ideal New Orleans getaway awaits at Hilton Garden Inn.
Highlights
Service & Comfort
Friendly, helpful staff with a focus on guest comfort to make your stay enjoyable from check-in to check-out.
Amenities & Dining
Rooftop pool with city views, on-site dining, and in-room conveniences like microwaves and mini-fridges enhance every stay.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Parking garage
- Rooftop pool
All 63 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Sun loungers or beach chairs
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Walking tours
- Breakfast takeaway containers
- Bike tours
- Happy hour
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.0
Noted issues with cleanliness, including human feces in stairwell and stains in the room.
- Service9.1
Friendly and helpful staff recognized, but mixed experiences due to management's response to theft.
- Location9.6
Multiple mentions of great location, particularly in relation to attractions and convenience.
- Room Quality7.0
Concerns raised about room conditions, such as unavailability of booked room and issues with room amenities.
- Amenities6.5
Pool was advertised as heated but was too cold, and general deterioration noted regarding facilities.
- Value for Money7.5
Perceived value affected by room quality and cleanliness issues.
- Food and Beverage8.6
Food was positively reviewed, though service issues were noted.
- Overall Experience8.1
Mixed experiences; wonderful moments overshadowed by serious incidents and complaints.