Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

À propos de cet hôtel

Expérience Luxueuse 5 Étoiles à Hanoï Retraite Spa & Bien-Être : Offrez-vous une expérience revitalisante au spa avec piscine intérieure et sauna, parfait pour se détendre après une journée d'exploration à Hanoï. Équipements Adaptés aux Familles : Avec des vélos gratuits, un jardin et une aire de jeux pour enfants, notre hôtel est idéal pour les familles cherchant à la fois détente et divertissement pendant leur séjour. Confort à Portée de Main : Profitez du confort du WiFi gratuit, du parking privé gratuit et d'un service de navette aéroport payant, assurant une expérience de voyage sans accroc pour nos clients. Vivez l'apogée du luxe et du confort au Five Star Westlake 1er-4ème Étage Hôtel & Appartement de Service. Réservez dès maintenant pour un séjour inoubliable à Hanoï.

Points forts

Équipements

• Parking
• Parking gratuit
• Parking privé
• Free Parking
• Swimming pool

Arrivée et départ

Arrivée

02:00 PM – 11:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness9.3

  Overall positive sentiment regarding cleanliness, generally clean and well-maintained.

• Service9.8

  Staff is very kind, attentive, and always ready to help.

• Location9.3

  Good location, convenient for visits while somewhat removed from busy streets.

• Room Quality9.3

  Spacious apartments, nicely decorated, and well-equipped with good amenities.

• Amenities9.3

  Facilities like large swimming pool, washing machines and security system praised.

• Value for Money9.3

  Great value for the price, especially with discounts.

• Food and Beverage8.8

  Breakfast options noted for improvement, but generally acceptable.

• Overall Experience9.3

  Highly positive overall experience with mentions of luxury and comfort.

Avis des voyageurs

Exceptionally kind, polite, respectful, patient staff. I cannot praise them enough. I was at a different hotel for the first night of my trip that did not meet my expectations. This staff was kind enough to let me have a tour of their room and facilities before I even canceled the rest of my stay at the other hotel and booked with them. After switching they made my stay very pleasant and enjoyable. Fantastic swimming pool and satisfying breakfast too.

Exceptionally kind, polite, respectful, patient staff. I cannot praise them enough. I was at a different hotel for the first night of my trip that did not meet my expectations. This staff was kind enough to let me have a tour of their room and facilities before I even canceled the rest of my stay at the other hotel and booked with them. After switching they made my stay very pleasant and enjoyable. Fantastic swimming pool and satisfying breakfast too.

We initially stayed in another apartment and later moved to the three-bedroom apartment, and I honestly have no words to describe how incredible it was. The apartment was absolutely spectacular: extremely spacious, beautifully equipped and perfect for our family. But the highlight was THE VIEW. The view over the lake was simply breathtaking. Waking up to that scenery was one of the most memorable moments of our entire trip to Vietnam. And then there was the service. I already thought the service was excellent before we changed apartments, but during this second part of our stay it was truly exceptional. The staff went above and beyond for us. They were attentive, kind, professional and always ready to help. We genuinely felt cared for. This is what five-star service should feel like. We travelled through Vietnam and stayed in several properties, but nothing compared to this experience. The combination of the huge apartment, the comfort, the incredible lake view and especially the outstanding staff made this stay unforgettable. If I return to Hanoi, I know exactly where I will stay. Five Star Westlake has set the standard incredibly high.

We initially stayed in another apartment and later moved to the three-bedroom apartment, and I honestly have no words to describe how incredible it was. The apartment was absolutely spectacular: extremely spacious, beautifully equipped and perfect for our family. But the highlight was THE VIEW. The view over the lake was simply breathtaking. Waking up to that scenery was one of the most memorable moments of our entire trip to Vietnam. And then there was the service. I already thought the service was excellent before we changed apartments, but during this second part of our stay it was truly exceptional. The staff went above and beyond for us. They were attentive, kind, professional and always ready to help. We genuinely felt cared for. This is what five-star service should feel like. We travelled through Vietnam and stayed in several properties, but nothing compared to this experience. The combination of the huge apartment, the comfort, the incredible lake view and especially the outstanding staff made this stay unforgettable. If I return to Hanoi, I know exactly where I will stay. Five Star Westlake has set the standard incredibly high.

Very comfortable, very clean, serviced daily, staff speaks english, breakfast is mixed with Japanese flair

Very comfortable, very clean, serviced daily, staff speaks english, breakfast is mixed with Japanese flair

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