Prime Hanoi Location
Situated in Hanoi, our hotel offers easy access to local attractions and a vibrant neighborhood vibe for exploring the city.
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Hanoi, VN
Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment
164b Đường Hoàng Hoa Thám, Tây Hồ
5 stars · Guest score 9.3/10
About this hotel
Luxurious 5-Star Experience in Hanoi Spa & Wellness Retreat : Indulge in a rejuvenating spa experience at our indoor pool and sauna, perfect for unwinding after a day of exploration in Hanoi. Family-Friendly Amenities : With free bikes, a garden, and a children's playground, our hotel is ideal for families looking for both relaxation and entertainment during their stay. Convenience at Your Fingertips : Enjoy the convenience of free WiFi, complimentary private parking, and a paid airport shuttle service, ensuring a seamless travel experience for our guests. Experience the epitome of luxury and comfort at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment. Book now for an unforgettable stay in Hanoi.
Highlights
Exceptional Guest Comfort
Enjoy a luxurious stay with attentive service, wellness facilities, and family-friendly amenities designed for your relaxation.
Unique Amenities & Dining
Relax in our indoor pool and sauna, and take advantage of free WiFi, private parking, and a children's playground for a memorable visit.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Pool with view
- Indoor pool
All 40 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Airport shuttle
- Safety deposit box
- Children's playground
- Sauna
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Special diet menus - on request
- Kids' outdoor play equipment
- Airport drop off
- Airport pick up
- Fitness/spa locker rooms
- Shuttle service
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
Check-in & checkout
- Check-in
- 02:00 PM – 11:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.3
Overall positive sentiment regarding cleanliness, generally clean and well-maintained.
- Service9.8
Staff is very kind, attentive, and always ready to help.
- Location9.3
Good location, convenient for visits while somewhat removed from busy streets.
- Room Quality9.3
Spacious apartments, nicely decorated, and well-equipped with good amenities.
- Amenities9.3
Facilities like large swimming pool, washing machines and security system praised.
- Value for Money9.3
Great value for the price, especially with discounts.
- Food and Beverage8.8
Breakfast options noted for improvement, but generally acceptable.
- Overall Experience9.3
Highly positive overall experience with mentions of luxury and comfort.