Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

À propos de cet hôtel

豪华五星级体验 - 河内 水疗及健康休闲中心 ：在我们的室内游泳池和桑拿中享受焕然一新的水疗体验，完美适合在河内游览一天后放松身心。 适合家庭的设施 ：酒店提供免费自行车、花园和儿童游乐场，成为寻求休闲与娱乐的家庭旅客的理想选择。 便利触手可及 ：享受免费WiFi、免费的私人停车位以及收费机场接送服务，为客人提供无缝的旅行体验。 在五星西湖酒店与服务公寓感受奢华与舒适的巅峰。立即预订，体验在河内难以忘怀的居停时光。

Points forts

Équipements

• Parking
• Free Parking
• Swimming pool

Arrivée et départ

Arrivée

02:00 PM – 11:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness9.3

  Overall positive sentiment regarding cleanliness, generally clean and well-maintained.

• Service9.8

  Staff is very kind, attentive, and always ready to help.

• Location9.3

  Good location, convenient for visits while somewhat removed from busy streets.

• Room Quality9.3

  Spacious apartments, nicely decorated, and well-equipped with good amenities.

• Amenities9.3

  Facilities like large swimming pool, washing machines and security system praised.

• Value for Money9.3

  Great value for the price, especially with discounts.

• Food and Beverage8.8

  Breakfast options noted for improvement, but generally acceptable.

• Overall Experience9.3

  Highly positive overall experience with mentions of luxury and comfort.

Avis des voyageurs

Exceptionally kind, polite, respectful, patient staff. I cannot praise them enough. I was at a different hotel for the first night of my trip that did not meet my expectations. This staff was kind enough to let me have a tour of their room and facilities before I even canceled the rest of my stay at the other hotel and booked with them. After switching they made my stay very pleasant and enjoyable. Fantastic swimming pool and satisfying breakfast too.

Exceptionally kind, polite, respectful, patient staff. I cannot praise them enough. I was at a different hotel for the first night of my trip that did not meet my expectations. This staff was kind enough to let me have a tour of their room and facilities before I even canceled the rest of my stay at the other hotel and booked with them. After switching they made my stay very pleasant and enjoyable. Fantastic swimming pool and satisfying breakfast too.

We initially stayed in another apartment and later moved to the three-bedroom apartment, and I honestly have no words to describe how incredible it was. The apartment was absolutely spectacular: extremely spacious, beautifully equipped and perfect for our family. But the highlight was THE VIEW. The view over the lake was simply breathtaking. Waking up to that scenery was one of the most memorable moments of our entire trip to Vietnam. And then there was the service. I already thought the service was excellent before we changed apartments, but during this second part of our stay it was truly exceptional. The staff went above and beyond for us. They were attentive, kind, professional and always ready to help. We genuinely felt cared for. This is what five-star service should feel like. We travelled through Vietnam and stayed in several properties, but nothing compared to this experience. The combination of the huge apartment, the comfort, the incredible lake view and especially the outstanding staff made this stay unforgettable. If I return to Hanoi, I know exactly where I will stay. Five Star Westlake has set the standard incredibly high.

We initially stayed in another apartment and later moved to the three-bedroom apartment, and I honestly have no words to describe how incredible it was. The apartment was absolutely spectacular: extremely spacious, beautifully equipped and perfect for our family. But the highlight was THE VIEW. The view over the lake was simply breathtaking. Waking up to that scenery was one of the most memorable moments of our entire trip to Vietnam. And then there was the service. I already thought the service was excellent before we changed apartments, but during this second part of our stay it was truly exceptional. The staff went above and beyond for us. They were attentive, kind, professional and always ready to help. We genuinely felt cared for. This is what five-star service should feel like. We travelled through Vietnam and stayed in several properties, but nothing compared to this experience. The combination of the huge apartment, the comfort, the incredible lake view and especially the outstanding staff made this stay unforgettable. If I return to Hanoi, I know exactly where I will stay. Five Star Westlake has set the standard incredibly high.

Very comfortable, very clean, serviced daily, staff speaks english, breakfast is mixed with Japanese flair

Very comfortable, very clean, serviced daily, staff speaks english, breakfast is mixed with Japanese flair

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