Hyatt Ziva Puerto Vallarta - All Inclusive

À propos de cet hôtel

Descriptif de l'hôtel Hyatt Ziva Puerto Vallarta Équipements et Services de Luxe L'hôtel Hyatt Ziva Puerto Vallarta propose une piscine extérieure, le spa VitaMar, ainsi qu'une variété d'options de restauration, dont 4 restaurants à la carte et une épicerie-café. Profitez d'une expérience de bien-être avec des massages et des soins corporels au spa. Hébergement Confortable Découvrez le confort dans les moindres détails avec la climatisation, un minibar et une salle de bains privative avec des peignoirs et un sèche-cheveux. Bénéficiez du service en chambre 24h/24 et appréciez la commodité des équipements en chambre. Divertissement et Loisirs Laissez-vous tenter par les divertissements avec un bar sportif, un court de tennis et un centre de fitness. L'établissement propose également du personnel d'animation, des salles de réunion et un bureau d'excursions pour un séjour complet. Réservez dès maintenant pour une escapade luxueuse et relaxante à l'hôtel Hyatt Ziva Puerto Vallarta. Ne manquez aucun détail, ils sont importants.

Points forts

Équipements

• Parking
• Parking gratuit
• Parking privé
• Free Parking
• Swimming pool

Arrivée et départ

Arrivée

03:00 PM – 12:00 AM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness7.9

  Room was dated, and towels and water were insufficient. Reports of stolen items indicate issues with cleanliness.

• Service9.9

  Overall friendly and kind staff mentioned in several reviews, with some specific positive feedback.

• Location9.9

  Well-located near attractions, with easy taxi access to Puerto Vallarta.

• Room Quality7.8

  Rooms were described as dated and had issues with humidity and functionality.

• Amenities9.9

  Great beach area and cabana service, although some amenities were noted as limited for adult-only spaces.

• Value for Money8.8

  Pricing was questioned against the quality of amenities and service.

• Food and Beverage8.9

  Food quality was described as good but inconsistent, especially the buffet.

• Overall Experience8.9

  Some positive experiences overshadowed by several negative aspects, leading to a fair evaluation.

Avis des voyageurs

Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome

Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome

⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.

⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.

We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.

We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.

Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.

Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.

This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!

This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!

Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!

Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!

Beautiful beach views, friendly staff, and comfortable accommodations would be how I would sum up my experience at the Hyatt PV.

Beautiful beach views, friendly staff, and comfortable accommodations would be how I would sum up my experience at the Hyatt PV.

The staff at the Hyatt Ziva Puerto Vallarta make the gorgeous location and facilities truly perfect! Having a great view is one thing, feeling like you are at home among friends is another! We will never forget our time here!

The staff at the Hyatt Ziva Puerto Vallarta make the gorgeous location and facilities truly perfect! Having a great view is one thing, feeling like you are at home among friends is another! We will never forget our time here!