Hyatt Ziva Puerto Vallarta - All Inclusive

關於這間飯店

奢华的设施与服务 海悦Ziva普埃尔托瓦拉塔酒店提供室外泳池、VitaMar水疗中心，以及多样的餐饮选择，包括4家单点餐厅和一家咖啡店。您可以在水疗中心享受按摩和身体护理的奢宠体验。 舒适的住宿环境 在每一个细节中感受舒适，客房配备空调、迷你吧和带浴袍及吹风机的私人浴室。24小时客房服务让您享受更加便捷的入住体验。 娱乐与休闲 沉浸在多样的娱乐选择中，包括体育酒吧、网球场和健身中心。酒店还配备了娱乐人员、会议设施及旅游咨询台，为您的入住增添更多便利与乐趣。 现在就预订，享受在海悦Ziva普埃尔托瓦拉塔酒店的奢华与放松假期。

亮點

設施

• Parking
• Free Parking
• Swimming pool

入住與退房

入住

03:00 PM – 12:00 AM

退房

12:00 PM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness7.9

  Room was dated, and towels and water were insufficient. Reports of stolen items indicate issues with cleanliness.

• Service9.9

  Overall friendly and kind staff mentioned in several reviews, with some specific positive feedback.

• Location9.9

  Well-located near attractions, with easy taxi access to Puerto Vallarta.

• Room Quality7.8

  Rooms were described as dated and had issues with humidity and functionality.

• Amenities9.9

  Great beach area and cabana service, although some amenities were noted as limited for adult-only spaces.

• Value for Money8.8

  Pricing was questioned against the quality of amenities and service.

• Food and Beverage8.9

  Food quality was described as good but inconsistent, especially the buffet.

• Overall Experience8.9

  Some positive experiences overshadowed by several negative aspects, leading to a fair evaluation.

住客評論

Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome

Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome

⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.

⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.

We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.

We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.

Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.

Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.

This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!

This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!

Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!

Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!

Beautiful beach views, friendly staff, and comfortable accommodations would be how I would sum up my experience at the Hyatt PV.

Beautiful beach views, friendly staff, and comfortable accommodations would be how I would sum up my experience at the Hyatt PV.

The staff at the Hyatt Ziva Puerto Vallarta make the gorgeous location and facilities truly perfect! Having a great view is one thing, feeling like you are at home among friends is another! We will never forget our time here!

The staff at the Hyatt Ziva Puerto Vallarta make the gorgeous location and facilities truly perfect! Having a great view is one thing, feeling like you are at home among friends is another! We will never forget our time here!