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Puerto Vallarta, MX
Hyatt Ziva Puerto Vallarta - All Inclusive
Playa Las Estacas S/N, Puerto Vallarta Jalisco
5 stars · Guest score 9/10
About this hotel
Luxurious Amenities and Services Hyatt Ziva Puerto Vallarta offers an outdoor pool, VitaMar Spa, and a variety of dining options, including 4 à la carte restaurants and a Deli Coffee Shop. Enjoy a pampering experience with massages and body treatments at the spa. Comfortable Accommodation Experience comfort in every detail with air conditioning, a minibar, and a private bathroom with bathrobes and a hairdryer. Take advantage of the 24-hour room service and enjoy the convenience of in-room amenities. Entertainment and Recreation Indulge in entertainment with a sports bar, tennis court, and fitness centre. The property also features entertainment staff, meeting facilities, and a tour desk for a well-rounded stay. Book now for a luxurious and relaxing getaway at Hyatt Ziva Puerto Vallarta.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Heated pool
- Pool bar
- Infinity pool
All 115 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Games room
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Babysitting/child services
- Billiards
- Karaoke
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Water sport facilities on site
- Toilet with grab rails
- Private beach area
- Kid-friendly buffet
- Evening entertainment
- Lower bathroom sink
- Higher level toilet
- Kids' club
- Emergency cord in bathroom
- Entertainment staff
- Hot spring bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Hair Salon Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Aerobics
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
Room was dated, and towels and water were insufficient. Reports of stolen items indicate issues with cleanliness.
- Service9.9
Overall friendly and kind staff mentioned in several reviews, with some specific positive feedback.
- Location9.9
Well-located near attractions, with easy taxi access to Puerto Vallarta.
- Room Quality7.8
Rooms were described as dated and had issues with humidity and functionality.
- Amenities9.9
Great beach area and cabana service, although some amenities were noted as limited for adult-only spaces.
- Value for Money8.8
Pricing was questioned against the quality of amenities and service.
- Food and Beverage8.9
Food quality was described as good but inconsistent, especially the buffet.
- Overall Experience8.9
Some positive experiences overshadowed by several negative aspects, leading to a fair evaluation.