Location Focus
Centrally located in Cancún, near the Cancun Government Palace and Cancun Bus Station for easy access to key attractions and city services.
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Cancún, MX
Hotel Luma by Kavia
4 étoiles · Note des voyageurs 8.4/10
À propos de cet hôtel
Luxurious Accommodation in the Heart of Cancún Modern Amenities : Hotel Luma by Kavia offers free WiFi, a restaurant, and free private parking. Guest rooms feature a flat-screen TV, air conditioning, and some even include a terrace for a relaxing stay. Exceptional Service : With a 24-hour front desk and concierge service, guests can expect top-notch assistance throughout their stay. Certain rooms also boast a balcony with stunning city views. Prime Location : Situated centrally, the hotel is close to key attractions like Cancun Government Palace and Cancun Bus Station, making it the ideal choice for travelers seeking convenience and comfort. Book your stay at Hotel Luma by Kavia now to experience luxury and convenience in Cancún!
Points forts
Service Focus
24-hour front desk and concierge support contribute to a smooth, attentive stay with friendly, helpful staff.
Features Focus
Free WiFi, on-site restaurant, and free parking complement well-appointed rooms with air conditioning and modern amenities.
Équipements
- Parking
- Parking gratuit
- Parking privé
- Free Parking
- Private parking
Les 53 équipements
- Wi-Fi disponible
- Wifi gratuit
- Climatisation
- Réception ouverte 24h/24
- Restaurant
- Chambres familiales
- Compartiment de bagage
- Bureau d'excursions
- Non-fumeur partout
- Ménage quotidien
- Service de conciergerie
- Bain public
- Le personnel adhère aux protocoles de sécurité locaux
- Linge lavé conformément aux directives des autorités locales
- Chambres d'hôtes désinfectées entre les séjours
- Des normes de nettoyage efficaces contre le Coronavirus
- Règles de distanciation physique respectées
- Désinfectant pour les mains dans la chambre et les zones clés
- Paiement sans numéraire disponible
- Extincteurs
- Trousse de premiers secours disponible
- Vaisselle et argenterie désinfectées
- Facture fournie
- Les clients peuvent refuser tout service de nettoyage pendant le séjour
- Détecteurs de fumée
- Papeterie partagée comme les menus, les stylos sont supprimés
- Distanciation physique dans les salles à manger
- Nourriture livrée dans la chambre
- CCTV à l'extérieur de la propriété
- Vidéosurveillance dans les espaces communs
- Processus en place pour vérifier la santé des invités
- Accès aux professionnels de la santé
- Écrans / Barrières entre le personnel et les invités pour la sécurité
- Masques faciaux disponibles pour les invités
- Sécurité 24 heures sur 24
- Nourriture livrée - bien couverte
- Alarme de sécurité
- Contenants à emporter pour le petit-déjeuner
- Accès par carte-clé
- Visites à vélo
- WiFi available
- Free WiFi
- Air conditioning
- 24-hour front desk
- Family rooms
- Luggage storage
- Tour desk
- Non-smoking throughout
Arrivée et départ
- Arrivée
- 03:00 PM – 10:00 PM
- Départ
- 12:00 PM
Chambres et tarifs
Choisissez des dates dans la recherche pour voir les chambres disponibles.
Ressenti des voyageurs
- Cleanliness8.4
The hotel is noted for being very clean and well maintained, recommended by multiple reviews.
- Service8.8
Staff are consistently praised for their kindness and helpfulness.
- Location9.0
Many reviews highlighted the great location, especially for accessibility to various services.
- Room Quality8.1
There are mentions of issues with noise and ventilation in the rooms.
- Amenities8.1
Some amenities were reported lacking, such as hairdryers in the rooms.
- Value for Money8.4
The hotel is generally considered to be good value for the price, but additional fees diminish this.
- Food and Beverage7.7
Breakfast quality was sometimes reported to be poor and inconsistent.
- Overall Experience8.7
Overall positive experiences are noted, despite some drawbacks.