InterContinental New Orleans by IHG

Sobre este hotel

Acomodações Luxuosas Desfrute da combinação perfeita de conforto e estilo no InterContinental New Orleans. Cada quarto possui uma TV a cabo, instalações para chá/café e um minibar para sua conveniência. Comodidades de Primeira Mime-se com a piscina externa, academia 24 horas e opções de refeições no local do hotel. Desde a cozinha regional no Veranda até os coquetéis no SoifFaim, seus desejos culinários certamente serão atendidos. Localização Privilegiada Localizado convenientemente a uma curta distância do Cassino Harrah's e do vibrante French Quarter, nosso hotel oferece fácil acesso ao melhor de Nova Orleans. Não deixe de explorar a Bourbon Street e a Praça Jackson, a apenas alguns minutos de distância. Não perca a oportunidade de reservar agora para uma estadia inesquecível no InterContinental New Orleans!

Comodidades

• Parking
• Swimming pool

Check-in e check-out

Check-in

04:00 PM

Check-out

11:00 AM

O que há por perto

• French Quarter1.3 km
• St. Louis Cathedral1.4 km
• The National WWII Museum0.8 km
• Audubon Aquarium of the Americas1.1 km
• Mercedes-Benz Superdome1.8 km
• Frenchmen Street (live music district)1.9 km
• New Orleans Union Passenger Terminal1.2 km
• Garden District (including Lafayette Cemetery No.1 / Magazine St.)2.6 km
• Louis Armstrong New Orleans International Airport (MSY)19 km

Acessibilidade

Pontuação de acessibilidade: 42.86

• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Hearing accessible
• Wheelchair accessible
• Wheelchair and scooter accessible

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness8.2

  Several mentions of dirty plates for breakfast and issues with housekeeping.

• Service9.7

  Consistently praised staff service and daily check-ins.

• Location9.7

  Convenient location near French Quarter highlighted in multiple reviews.

• Room Quality9.2

  Clean and spacious rooms, though some concerns about amenities.

• Amenities8.2

  No mini fridge or microwave noted; high parking fees mentioned.

• Value for Money8.7

  Value questioned due to high parking costs and limited complimentary perks.

• Food and Beverage8.7

  Breakfast variety praised but issues with cleanliness in service.

• Overall Experience9.7

  Overall satisfaction expressed with positive mentions about stay.

Avaliações de hóspedes

It’s beautiful and has a great restaurant

It’s beautiful and has a great restaurant

Nothing

Absolutely not soundproof adjourning rooms next to a stag party. Had to strongly insist to be moved to another room which took an eternity so we did not have time to enjoy the place. Outdated hotel full of loud drunk people. Quite unsatisfying experience… I won’t come back to an InterContinental hotel for a long time after that stay.

Staff

Staff

Unfortunately, what began as a very positive experience turned into a disappointing stay that fell well short of what we expected from a four-star property charging over $200 per night. We initially appreciated the staff’s flexibility with check-in. They stored our luggage and contacted us as soon as a room was ready. However, our first room was incredibly dark. All rooms with balconies face a large neighboring building that blocks almost all natural light. Even at noon on a sunny day, the room felt like a cave, and it was difficult to tell whether it was daytime or evening. Thankfully, the staff were wonderful and moved us to a smaller room with better natural light. Unfortunately, the second room had numerous maintenance and quality issues. The curtains had large holes, the shower was chipped, there were marks on the walls, and one of the paintings remained crooked despite attempts to straighten it. These details may seem minor individually, but together they made the room feel poorly maintained and far below the standard we expected at this price point. The amenities were also disappointing. There was no complimentary drinking water, and opening the fully stocked refrigerator incurred a $7.50 daily charge. There was no microwave, and the television was not a smart TV, leaving us with only cable programming. There was also virtually no soundproofing between rooms, and we could hear our neighbors every time they entered or left their rooms. Even basic features, such as soft-close doors and toilet lids, were absent. Housekeeping was another concern. We had to request that our room be cleaned on three of our four days rather than having housekeeping provided consistently. A small stain on the bedding also led us to question whether the sheets had been changed during our stay. This added to our concerns about the overall cleanliness and standard of service. Additionally, the pool remained only partially filled throughout our visit.

I loved the luxurious feel without breaking the bank. I also appreciate the valet guy, I’m very picky about my car. And we stayed in a newly renovated room.

I loved the luxurious feel without breaking the bank. I also appreciate the valet guy, I’m very picky about my car. And we stayed in a newly renovated room.

The area was good

The area was good

Didn't have a place to keep my drinks cold or warm my food up