InterContinental New Orleans by IHG

Об отеле

Роскошное Проживание Почувствуйте идеальное сочетание комфорта и стиля в отеле InterContinental New Orleans. Каждый номер оснащен кабельным телевидением, чайником/кофеваркой и мини-баром для вашего удобства. Первоклассные Услуги Погрузитесь в атмосферу отеля с открытым бассейном, круглосуточным фитнес-центром и вариантами обеда на территории. От региональной кухни в ресторане Veranda до коктейлей в SoifFaim, ваши кулинарные желания обязательно будут удовлетворены. Прекрасное Расположение Удобно расположенный в нескольких минутах ходьбы от казино Harrah's и живописного Французского квартала, наш отель предлагает легкий доступ к лучшему из Нового Орлеана. Не упустите возможности исследовать Бурбон-стрит и площадь Джексона всего в нескольких минутах от нас. Бронируйте сейчас для незабываемого пребывания в InterContinental New Orleans!

Удобства

• Parking
• Swimming pool

Заезд и выезд

Заезд

04:00 PM

Выезд

11:00 AM

Что рядом

• French Quarter1.3 km
• St. Louis Cathedral1.4 km
• The National WWII Museum0.8 km
• Audubon Aquarium of the Americas1.1 km
• Mercedes-Benz Superdome1.8 km
• Frenchmen Street (live music district)1.9 km
• New Orleans Union Passenger Terminal1.2 km
• Garden District (including Lafayette Cemetery No.1 / Magazine St.)2.6 km
• Louis Armstrong New Orleans International Airport (MSY)19 km

Доступная среда

Оценка доступности: 42.86

• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Hearing accessible
• Wheelchair accessible
• Wheelchair and scooter accessible

Выберите даты в поиске, чтобы увидеть доступные номера.

Впечатления гостей

• Cleanliness8.2

  Several mentions of dirty plates for breakfast and issues with housekeeping.

• Service9.7

  Consistently praised staff service and daily check-ins.

• Location9.7

  Convenient location near French Quarter highlighted in multiple reviews.

• Room Quality9.2

  Clean and spacious rooms, though some concerns about amenities.

• Amenities8.2

  No mini fridge or microwave noted; high parking fees mentioned.

• Value for Money8.7

  Value questioned due to high parking costs and limited complimentary perks.

• Food and Beverage8.7

  Breakfast variety praised but issues with cleanliness in service.

• Overall Experience9.7

  Overall satisfaction expressed with positive mentions about stay.

Отзывы гостей

I loved the luxurious feel without breaking the bank. I also appreciate the valet guy, I’m very picky about my car. And we stayed in a newly renovated room.

I loved the luxurious feel without breaking the bank. I also appreciate the valet guy, I’m very picky about my car. And we stayed in a newly renovated room.

Staff

Staff

Unfortunately, what began as a very positive experience turned into a disappointing stay that fell well short of what we expected from a four-star property charging over $200 per night. We initially appreciated the staff’s flexibility with check-in. They stored our luggage and contacted us as soon as a room was ready. However, our first room was incredibly dark. All rooms with balconies face a large neighboring building that blocks almost all natural light. Even at noon on a sunny day, the room felt like a cave, and it was difficult to tell whether it was daytime or evening. Thankfully, the staff were wonderful and moved us to a smaller room with better natural light. Unfortunately, the second room had numerous maintenance and quality issues. The curtains had large holes, the shower was chipped, there were marks on the walls, and one of the paintings remained crooked despite attempts to straighten it. These details may seem minor individually, but together they made the room feel poorly maintained and far below the standard we expected at this price point. The amenities were also disappointing. There was no complimentary drinking water, and opening the fully stocked refrigerator incurred a $7.50 daily charge. There was no microwave, and the television was not a smart TV, leaving us with only cable programming. There was also virtually no soundproofing between rooms, and we could hear our neighbors every time they entered or left their rooms. Even basic features, such as soft-close doors and toilet lids, were absent. Housekeeping was another concern. We had to request that our room be cleaned on three of our four days rather than having housekeeping provided consistently. A small stain on the bedding also led us to question whether the sheets had been changed during our stay. This added to our concerns about the overall cleanliness and standard of service. Additionally, the pool remained only partially filled throughout our visit.

The area was good

The area was good

Didn't have a place to keep my drinks cold or warm my food up

Rooms were good, spacious and clean. Room service and overall facilities were good

Rooms were good, spacious and clean. Room service and overall facilities were good

The staff were not very friendly, especially when we checked in, there was a lady at the reception “christine” she was not welcoming and not friendly. There was a new receptionist as well that was super sweet, but Christine was not helpful and seemed like she didn’t guide her well.

位置很好，步行可到法国区和二战博物馆，早餐也很不错，虽然设施不新，但整体可以接受，前台和餐厅都有非常helpful 的员工

位置很好，步行可到法国区和二战博物馆，早餐也很不错，虽然设施不新，但整体可以接受，前台和餐厅都有非常helpful 的员工

Check in 的时间是16:00，当天14:30到，跟前台商量长途飞行有点累，是否可以提前入住，态度比较敷衍和程序化