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Auckland, NZ
The Sebel Auckland Viaduct Harbour
85-89 Custom St West
4 estrelas · Nota dos hóspedes 8/10
Sobre este hotel
Panoramic Views The Sebel Auckland Viaduct Harbour offers breathtaking views of the marina, Harbour Bridge, and the city, providing a picturesque backdrop for your stay. Luxurious Accommodations Choose from a selection of luxury suites and apartments, each equipped with an LCD TV and a furnished balcony. Wake up to stunning views of the harbour or the city from the comfort of your room. Central Location Situated in the heart of Auckland CBD, this 4-star hotel is just a short stroll away from a wide range of shopping and dining venues. Explore the vibrant city with ease during your stay at The Sebel Auckland Viaduct Harbour. Experience luxury and convenience at its best - book your stay at The Sebel Auckland Viaduct Harbour now.
Comodidades
- Parking
Todas as 59 comodidades
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Quartos para não fumadores
- Ar condicionado
- Receção 24 horas
- Aquecimento
- Elevador
- Lavanderia
- Guarda de bagagem
- Check-in/check-out expresso
- Cofre de segurança
- Instalações para hóspedes com mobilidade reduzida
- Lavanderia a seco
- Para não fumantes
- Estacionamento privado
- Limpeza diária.
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Regras de distanciamento físico seguidas
- Álcool em gel no quarto de hóspedes e áreas-chave.
- Pagamento sem dinheiro disponível.
- Extintores de incêndio
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Detetores de fumaça
- Itens de papelaria compartilhados, como menus e canetas, são removidos.
- Quarto de hóspede selado após limpeza
- Propriedade limpa por empresas de limpeza profissional
- Distanciamento físico nas áreas de refeições
- Comida entregue no quarto do hóspede.
- CCTV fora da propriedade
- CCTV nas áreas comuns
- Processo em vigor para verificar a saúde dos hóspedes
- Acesso a profissionais de saúde
- Telas / Barreiras entre funcionários e hóspedes para segurança
- Máscaras faciais disponíveis para hóspedes
- Segurança 24 horas
- Comida entregue - coberta com segurança
- Alarme de segurança
- Termómetros disponibilizados para os hóspedes pela propriedade
- Recipientes para levar o café da manhã
- Acesso com cartão chave
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
Check-in e check-out
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness6.5
Multiple guests reported cleanliness problems (blood on walls, uncollected rubbish and wet towels, missed servicing) — cleanliness is below expectations.
- Service10.0
Service sentiment is mixed but often positive: several guests call staff friendly, helpful and accommodating (early check-in, catered needs). A few reports of a rude receptionist exist, but overall staff responsiveness and helpfulness were frequently praised.
- Location10.0
Consistently praised across reviews: central, excellent for restaurants, close to Viaduct/city centre with great views — location is a clear strength.
- Room Quality7.0
Rooms are described as tired and dated, with some maintenance issues (noisy hallways, thin glazing, shower head problems) though room sizes and some views were appreciated.
- Amenities7.0
Amenities are functional but limited: pool/gym and breakfast facilities are off-site or across the road and parking is problematic — serviceable but not premium.
- Value for Money6.5
Several guests felt the hotel is expensive for the condition and offerings (upgrade not worth price, breakfast add-on same cost as elsewhere) — perceived value is below average.
- Food and Beverage7.5
Food/Beverage feedback notes breakfast is served off-site and is a set menu (not buffet); some minor service/room kit issues (cups left in dishwasher). Overall acceptable but not outstanding.
- Overall Experience9.5
Overall impressions are mixed but lean positive due to exceptional location and generally helpful staff; however noise, room condition and some service/cleanliness lapses temper that experience.