Felicity Hotel Shenzhen, Luohu Railway Station

À propos de cet hôtel

Localização Privilegiada Em frente ao Porto de Luohu e à Estação Ferroviária de Luohu, o Hotel Best Western Felicity oferece conveniência incomparável para os viajantes. Localizado a apenas 2 km do centro da cidade, com fácil acesso às principais áreas comerciais e atrações populares, este hotel é a escolha perfeita tanto para turistas quanto para viajantes a negócios. Comodidades Luxuosas Desfrute da piscina ao ar livre, academia e várias opções gastronômicas, incluindo culinária chinesa, japonesa e internacional. Cada quarto está equipado com confortos modernos como TV via satélite, filmes no quarto e cafeteira/chaleira, garantindo uma estadia confortável para todos os hóspedes. Relaxamento e Entretenimento Relaxe com uma massagem ou tratamento de spa, ou aproveite as instalações no local, como o Café Atrium, o Restaurante Lok Moon e a Discoteca Fairy Land. Com serviço de concierge, balcão de aluguel de carros e estacionamento gratuito, o Hotel Best Western Felicity atende a todas as suas necessidades. Reserve sua estadia no Hotel Best Western Felicity agora para uma experiência inesquecível!

Points forts

Équipements

• Parking
• Free Parking

Arrivée et départ

Arrivée

02:00 PM – 12:00 AM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness6.9

  Some guests mentioned that the hotel could be cleaner.

• Service8.4

  Staff are noted to be very helpful and friendly.

• Location7.9

  The location is generally convenient, but road construction caused some issues.

• Room Quality7.4

  Rooms are spacious and clean, but some comments on pillows being uncomfortable.

• Amenities7.4

  Some amenities mentioned positively, but lack of certain features like a pool affected opinions.

• Value for Money7.9

  Overall value for money is rated positively.

• Food and Beverage7.4

  Breakfast noted as good, but some desire more variety.

• Overall Experience7.5

  Guests reported a satisfactory overall experience despite minor issues.

Avis des voyageurs

The hotel is close to the railway station, just working distance.

The hotel is close to the railway station, just working distance.

No Halal food available

I always used to stay in this hotel, may be already stayed like 4 or 5 time. Breakfast used to be always so good. This time the breakfast was a disaster. Only 1 staff giving service to the whole area, that too not atall smiling. and super slow service. Amenities in the room were almost negligible that before. No milk powder, No sugar for. tea in the room, had to ask for it and they gave it as if they are doing some kind of favour on us. No face wash, no body lotion was provided even after request. Now days every small hotel keeps Bath Salt, when i requested for it... they acted like they never heard of this thing. Since we are vegetarians, i ordered food from outside. i was been informed by the restaurant that the food has been delivered to the reception, when i asked reception, they said nothing came as of now. I show them the picture of food delivery from the restaurant, reception staff declined.nafter 15min, when i was looking around for my food... my son saw the food package in the corner of there reception with my name on it. When i asked the reception about it, they said .. OH is this your food. Highly highly unprofessional and seems racism. They were talking so nice to the chinese people. When i arrived hotel for checkin, we were super tired and sweaty because of sunny weather, i requested for water twice for my family, but they just neglected and never served. I will never ever visit this hotel again and do not recomend to any of my friends also. BAD BAD BAD

I always used to stay in this hotel, may be already stayed like 4 or 5 time. Breakfast used to be always so good. This time the breakfast was a disaster. Only 1 staff giving service to the whole area, that too not atall smiling. and super slow service. Amenities in the room were almost negligible that before. No milk powder, No sugar for. tea in the room, had to ask for it and they gave it as if they are doing some kind of favour on us. No face wash, no body lotion was provided even after request. Now days every small hotel keeps Bath Salt, when i requested for it... they acted like they never heard of this thing. Since we are vegetarians, i ordered food from outside. i was been informed by the restaurant that the food has been delivered to the reception, when i asked reception, they said nothing came as of now. I show them the picture of food delivery from the restaurant, reception staff declined.nafter 15min, when i was looking around for my food... my son saw the food package in the corner of there reception with my name on it. When i asked the reception about it, they said .. OH is this your food. Highly highly unprofessional and seems racism. They were talking so nice to the chinese people. When i arrived hotel for checkin, we were super tired and sweaty because of sunny weather, i requested for water twice for my family, but they just neglected and never served. I will never ever visit this hotel again and do not recomend to any of my friends also. BAD BAD BAD

Anything and everything in the hotel. Ambience was not nice, behaviour of staff is completely different than before, breakfast is super bad. Amenities in room are almost gone

Convenient location next to main Luohu station.

Convenient location next to main Luohu station.

Says non smoking hotel but our floor had people smoking in the hallway and most of the rooms. Staff said they’re going to send someone to check but never did. Internet never worked consistently. Only came on when I called the front desk, then next day it was off again.