Prime Location Opposite Luohu
Directly opposite Luohu Port and Luohu Railway Station, with easy access to the city centre and business hubs.
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Shenzhen, CN
Felicity Hotel Shenzhen, Luohu Railway Station
1085 Heping Road
5 stars
About this hotel
Prime Location Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel offers unparalleled convenience for travelers. Situated just 2 km from the city centre, with easy access to major business areas and popular attractions, this hotel is the perfect choice for both leisure and business travelers. Luxurious Amenities Indulge in the outdoor pool, fitness centre, and a variety of dining options including Chinese, Japanese, and international cuisines. Each room is equipped with modern comforts like a satellite TV, in-room movies, and a coffee/tea maker, ensuring a comfortable stay for every guest. Relaxation and Entertainment Unwind with a massage or spa treatment, or enjoy the on-site facilities such as the Atrium Café, Lok Moon Restaurant, and Fairy Land Nightclub. With concierge service, car rental desk, and free parking, Best Western Felicity Hotel caters to all your needs. Book your stay at Best Western Felicity Hotel now for an unforgettable experience!
Highlights
Warm, Attentive Service
Friendly, helpful staff and thoughtful guest care enhance comfort during your stay.
Luxurious Dining & Spa
Multiple dining options and on-site wellness offerings, including a spa and pool area for relaxing moments.
Facilities
- Parking
- Free Parking
- Private parking
- Parking garage
All 47 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Massage services
- Barber/beauty shop
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.9
Some guests mentioned that the hotel could be cleaner.
- Service8.4
Staff are noted to be very helpful and friendly.
- Location7.9
The location is generally convenient, but road construction caused some issues.
- Room Quality7.4
Rooms are spacious and clean, but some comments on pillows being uncomfortable.
- Amenities7.4
Some amenities mentioned positively, but lack of certain features like a pool affected opinions.
- Value for Money7.9
Overall value for money is rated positively.
- Food and Beverage7.4
Breakfast noted as good, but some desire more variety.
- Overall Experience7.5
Guests reported a satisfactory overall experience despite minor issues.