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São Paulo, BR

Fênix Hotel Bom Retiro

Rua Prates 324

3 estrelas · Nota dos hóspedes 7.4/10

Sobre este hotel

Modern Accommodations Fênix Hotel Bom Retiro, located in the heart of Sao Paulo, offers contemporary air-conditioned rooms with free WiFi, perfect for both leisure and business travelers. Each room is equipped with a desk, flat-screen TV, and a private bathroom for your comfort. Convenient Amenities Enjoy the convenience of a 24-hour front desk and non-smoking property during your stay at this 3-star hotel. Bed linen, towels, and a wardrobe are included in all units, ensuring a hassle-free experience for guests. Prime Location Situated just 700 meters from Pinacoteca do Estado de São Paulo, with Teatro Porto Seguro 1.3 km away, Fênix Hotel Bom Retiro provides easy access to popular attractions. Book now to experience the best of Sao Paulo during your stay.

Destaques

Prime Location

Situated in the heart of Sao Paulo, the hotel places you close to Pinacoteca do Estado de São Paulo (700 meters) and Teatro Porto Seguro (1.3 km), with easy access to shopping and dining.

Hospitable Service

Guests note attentive, kind staff and a 24-hour front desk that supports a smooth, non-smoking stay with daily housekeeping.

Comfort & Conveniences

Modern, air-conditioned rooms with free WiFi, desks, and minibars; some rooms include LCD TV and private bathrooms for a comfortable stay.

Comodidades

  • WiFi disponível
  • WiFi gratuito
  • Quartos para não fumadores
  • Ar condicionado
  • Receção 24 horas
  • Quartos familiares
  • Elevador
  • Para não fumantes
  • Limpeza diária.
  • Entregas de mercearia
  • Armários
  • Máquina de venda automática - bebidas.
  • A equipe segue os protocolos de segurança locais
  • Roupa lavada de acordo com as diretrizes locais.
  • Quartos de hóspedes desinfetados entre estadias
  • Padrões de limpeza eficazes contra o Coronavírus
  • Regras de distanciamento físico seguidas
  • Álcool em gel no quarto de hóspedes e áreas-chave.
  • Pagamento sem dinheiro disponível.
  • Extintores de incêndio
  • Kit de primeiros socorros disponível
  • Utensílios de mesa e talheres higienizados.
  • Check-in/check-out sem contato
  • Fatura fornecida
  • Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
  • Detetores de fumaça
  • Itens de papelaria compartilhados, como menus e canetas, são removidos.
  • Quarto de hóspede selado após limpeza
  • Distanciamento físico nas áreas de refeições
  • Comida entregue no quarto do hóspede.
  • Comida entregue - coberta com segurança
  • Alarme de segurança
  • Recipientes para levar o café da manhã
  • Acesso com cartão chave
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Family rooms
  • Lift / Elevator
  • Non-smoking throughout
  • Daily housekeeping
  • Grocery deliveries
  • Lockers
  • Vending machine - drinks

Check-in e check-out

Check-in
02:00 PM
Check-out
12:00 PM

Quartos e tarifas

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

  • Cleanliness5.6

    Numerous reviews highlight poor cleanliness in both the rooms and bathrooms, with reports of dirt, inadequately cleaned facilities, and lack of towels.

  • Service8.5

    Service received positive mentions, particularly for the staff's attentiveness and kindness.

  • Location9.1

    The location is frequently praised as a strong asset of the hotel, ideal for shopping and access to restaurants.

  • Room Quality6.5

    Feedback indicates issues with room conditions, including old furniture, lack of maintenance, and complaints about amenities.

  • Amenities7.0

    Amenities are criticized for being outdated and not meeting guest expectations, particularly regarding towels and kitchen facilities.

  • Value for Money8.0

    While some guests feel the price could be justified by the location, many believe that overall value is lacking due to cleaning and maintenance issues.

  • Food and Beverage6.6

    Guests reported dissatisfaction with the breakfast quality and variety, which was considered subpar.

  • Overall Experience7.9

    Overall, guests had mixed experiences, particularly citing location and service in a positive light but struggling with cleanliness and quality.