Somerset Gaoxin Chengdu

Sobre este hotel

Comodidades de Luxo O Somerset Gaoxin Chengdu oferece uma variedade de comodidades luxuosas, incluindo academia, máquina de lavar, piscina coberta e banheira de hidromassagem para os hóspedes desfrutarem durante a estadia. Ambiente Familiar Com quartos familiares, playground para crianças e uma variedade de opções de café da manhã incluindo pratos quentes e pães frescos, esta propriedade é perfeita para famílias em busca de uma estadia confortável e agradável. Localização Conveniente Localizado no distrito de Wuhou em Chengdu e próximo ao New International Convention & Exposition Center Chengdu Century City, o Somerset Gaoxin Chengdu oferece fácil acesso a atrações populares como o Templo Memorial de Wuhou e a Praça Tianfu. Experimente o luxo e o conforto no Somerset Gaoxin Chengdu. Faça sua reserva agora para uma estadia inesquecível!

Destaques

Comodidades

• Parking
• Free Parking

Check-in e check-out

Check-in

02:00 PM

Check-out

12:00 PM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness9.2

  Standard quality for this hotel tier.

• Service9.0

  Mixed: multiple reviews call staff 'helpful' and 'very helpful', but one detailed complaint reports the front desk and maintenance failing to resolve a broken bathroom door and long delays.

• Location9.2

  Standard quality for this hotel tier.

• Room Quality8.0

  Mixed: guests praise spacious, comfortable rooms, but a serious issue was reported (broken bathroom door, privacy problems and being moved to a worse room), lowering the score.

• Amenities9.8

  Very positive: several guests highlight the in-room washing machine and good in-room facilities; laundry convenience is repeatedly praised.

• Value for Money9.4

  Positive: reviewers describe the price as affordable and good value, recommending the hotel for those seeking spacious rooms and convenient laundry at a reasonable rate.

• Food and Beverage9.8

  Very positive: breakfast is described as excellent/abundant in multiple reviews; room-included breakfast and flexible room service options are appreciated.

• Overall Experience9.2

  Mixed but generally positive: many guests report comfortable stays, good breakfast and helpful staff, though one strongly negative experience (poor handling of a broken bathroom door) notably affected overall sentiment.

Avaliações de hóspedes

Really nice. Laundry in room.

Really nice. Laundry in room.

Хорошие завтраки, чисто и комфортно. Есть кухня и стиральная машина.

Хорошие завтраки, чисто и комфортно. Есть кухня и стиральная машина.

Все отлично

Breakfast was good. Salad vegetables should be make dry not still very wet. Lady serving noodles should be in better mood. Dim Sum tray should be make more accessible. Otherwise is a good spread.

Breakfast was good. Salad vegetables should be make dry not still very wet. Lady serving noodles should be in better mood. Dim Sum tray should be make more accessible. Otherwise is a good spread.

I like the fact that it had a washing machine in the room.

I like the fact that it had a washing machine in the room.

This review will probably not come as a surprise to Somerset Chengdu. I’m pretty sure they’re expecting it. This was our second stay at this hotel. The first time was okay-ish. This time was a complete disaster. My son and I arrived in the late evening after a long day of traveling to what I consider the best city in the world. We checked in, walked into our room, and immediately noticed that the bathroom door was broken and wouldn’t close. Not exactly ideal, especially when you’re traveling with a teenager. I went downstairs to let the front desk know. They said someone would come take a look. About 10 minutes later, a maintenance worker showed up, confirmed the door was broken, and told us we’d be moved to another room. We were told to wait. So we waited. And waited. And waited. We sat there with all of our luggage unpacked until almost midnight, and nobody ever came. I finally went back downstairs. This time they told me they could move us, but it was to a better room, so once the bathroom door was fixed we’d have to move all of our stuff back to the original room. Seriously? I told them absolutely not. I’m not unpacking, packing everything back up, moving rooms, then doing it all over again because the hotel handed us a room with a broken bathroom door. I said we were perfectly willing to stay in the room if they fixed the door first thing the next morning. They assured me they would. Spoiler: they didn’t. Using the bathroom and shower became a ridiculous exercise in geometry. Because of the mirrors and the layout of the room, one person had to hide in the farthest corner of the room while the other used the bathroom just to have a tiny bit of privacy. The next morning we spent the entire day out. When we came back, I asked if the door had been repaired. The front desk told me the maintenance staff “didn’t have time.” Instead, they moved us to another room that was actually a bit worse than the one we had originally booked.

Всё хорошо.

Всё хорошо.

房內有洗衣機實在太方便了，且室內空間很寬敞、價格也很實惠！早餐也很豐盛，推薦喜歡大空間以及洗衣方便的人住這～

房內有洗衣機實在太方便了，且室內空間很寬敞、價格也很實惠！早餐也很豐盛，推薦喜歡大空間以及洗衣方便的人住這～