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Puerto Vallarta, MX
Hyatt Ziva Puerto Vallarta - All Inclusive
Playa Las Estacas S/N, Puerto Vallarta Jalisco
5 estrelas · Nota dos hóspedes 9/10
Sobre este hotel
Serviços e Comodidades de Luxo O Hyatt Ziva Puerto Vallarta oferece uma piscina ao ar livre, o VitaMar Spa e uma variedade de opções gastronômicas, incluindo 4 restaurantes à la carte e uma Cafetaria Deli. Desfrute de uma experiência de mimos com massagens e tratamentos corporais no spa. Acomodações Confortáveis Viva o conforto em cada detalhe com ar condicionado, um minibar, e um banheiro privativo com roupões de banho e secador de cabelo. Aproveite o serviço de quarto 24 horas e desfrute da conveniência das amenidades do quarto. Entretenimento e Lazer Mime-se com entretenimento em um bar esportivo, quadra de tênis e centro de fitness. A propriedade também oferece equipe de entretenimento, instalações para reuniões e um balcão de turismo para uma estadia completa. Reserve agora para uma escapada luxuosa e relaxante no Hyatt Ziva Puerto Vallarta.
Comodidades
- Parking
- Free Parking
- Swimming pool
Todas as 127 comodidades
- Instalações de ginástica
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Estacionamento Gratuito
- Quartos para não fumadores
- Ar condicionado
- Centro de fitness
- Piscina
- Receção 24 horas
- Restaurante
- Serviço de quarto
- Terraço
- Quartos familiares
- Jardim
- Elevador
- Lavanderia
- Guarda de bagagem
- Cofre de segurança
- Bar - Bar
- Fax/xeroxagem
- Balcão de turismo
- Instalações para hóspedes com mobilidade reduzida
- Serviço de engomadoria
- Instalações para reuniões/eventos
- Banheira de hidromassagem/Jacuzzi
- Sauna
- Lavanderia a seco
- Pequeno-almoço no quarto
- Serviços de massagens
- Sala de jogos
- Spa/centro de bem-estar
- Salão de cabeleireiro/beleza
- Ténis de mesa
- Câmbio de moeda
- Serviços de babysitting/para crianças
- Sinuca
- Karaoke
- Para não fumantes
- Estacionamento privado
- Piscina ao ar livre
- Limpeza diária.
- Área designada para fumantes
- Área de convívio/TV compartilhada
- Jogos de tabuleiro quebra-cabeças
- Serviço de transporte (custo adicional)
- Beira-mar
- Minimercado no local
- Serviço de Concierge
- Menus especiais para dietas - sob solicitação
- Acessível para cadeira de rodas
- Refeições infantis
- Bar de lanches
- Caixa eletrônico no local
- Piscina aquecida
- Instalações para esportes aquáticos no local
- Sanita com barras de apoio
- Área de praia privativa
- Buffet infantil
- Entretenimento noturno
- Lavatório inferior do banheiro
- Sanitário de altura elevada
- Bar da piscina
- Piscina infinita
- Clube infantil
- Cabo de emergência no banheiro
- Equipe de entretenimento
- Banho termal
- Mobiliário exterior
- Espreguiçadeiras ou cadeiras de praia
- Vinho/champanhe
- Guarda-sóis de sol
- Café no local
- Frutas
- Serviços de Spa/bem-estar
- Sala de vapor
- Serviços de Beleza
- Vestiários de fitness/spa
- Aulas de yoga
- Manicure
- Pedicure
- Aulas de fitness
- Treinador pessoal
- Serviços de Salão de Beleza
- Praia
- Serviço de translado
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Regras de distanciamento físico seguidas
- Pagamento sem dinheiro disponível.
- Extintores de incêndio
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Detetores de fumaça
- Quarto de hóspede selado após limpeza
- Propriedade limpa por empresas de limpeza profissional
- Distanciamento físico nas áreas de refeições
- Comida entregue no quarto do hóspede.
- CCTV fora da propriedade
- CCTV nas áreas comuns
- Processo em vigor para verificar a saúde dos hóspedes
- Acesso a profissionais de saúde
- Telas / Barreiras entre funcionários e hóspedes para segurança
- Segurança 24 horas
- Comida entregue - coberta com segurança
- Alarme de segurança
- Acesso com cartão chave
- Aplicativo móvel para serviço de quarto
- Música ao vivo/apresentação
- Noites temáticas de jantar
- Aeróbica
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Check-in e check-out
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness7.9
Room was dated, and towels and water were insufficient. Reports of stolen items indicate issues with cleanliness.
- Service9.9
Overall friendly and kind staff mentioned in several reviews, with some specific positive feedback.
- Location9.9
Well-located near attractions, with easy taxi access to Puerto Vallarta.
- Room Quality7.8
Rooms were described as dated and had issues with humidity and functionality.
- Amenities9.9
Great beach area and cabana service, although some amenities were noted as limited for adult-only spaces.
- Value for Money8.8
Pricing was questioned against the quality of amenities and service.
- Food and Beverage8.9
Food quality was described as good but inconsistent, especially the buffet.
- Overall Experience8.9
Some positive experiences overshadowed by several negative aspects, leading to a fair evaluation.
Avaliações de hóspedes
Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome
Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome
⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.
⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.
We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.
We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.
Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.
Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.
This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!
This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!
Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!
Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!
Beautiful beach views, friendly staff, and comfortable accommodations would be how I would sum up my experience at the Hyatt PV.
Beautiful beach views, friendly staff, and comfortable accommodations would be how I would sum up my experience at the Hyatt PV.
The staff at the Hyatt Ziva Puerto Vallarta make the gorgeous location and facilities truly perfect! Having a great view is one thing, feeling like you are at home among friends is another! We will never forget our time here!
The staff at the Hyatt Ziva Puerto Vallarta make the gorgeous location and facilities truly perfect! Having a great view is one thing, feeling like you are at home among friends is another! We will never forget our time here!