Location and Vibe
In the heart of Cancún, steps from restaurants, nightlife and Plaza Caracol, with easy access to local attractions.
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Cancún, MX
Ocean Dream Cancun by GuruHotel
Boulevard Kukulcán km 9
4 estrelas · Nota dos hóspedes 7.4/10
Sobre este hotel
Luxurious Beachfront Property Outdoor Pools and Dive Centre : Enjoy the tropical sun at our 2 outdoor pools or explore the vibrant marine life with our on-site dive centre. International Dining and Modern Rooms : Indulge in global flavors at our à la carte restaurant and unwind in our spacious, modern rooms equipped with all essential amenities. Convenient Location and Nearby Attractions : Located in the heart of Cancún, steps away from restaurants and nightlife, and within walking distance to Plaza Caracol shopping centre. Explore the area easily with Cancun Convention Centre and other attractions just minutes away. Book now to experience the ultimate beach getaway at Ocean Dream BPR!
Destaques
Guest Comfort & Service
Guests note comfortable rooms and views, while staff strive to provide a welcoming stay.
Dining and Amenities
Global dining at an on-site restaurant and two outdoor pools with direct beach access for a luxurious getaway.
Comodidades
- Parking
- Free Parking
- Swimming pool
Todas as 67 comodidades
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Estacionamento Gratuito
- Quartos para não fumadores
- Ar condicionado
- Piscina
- Receção 24 horas
- Restaurante
- Serviço de quarto
- Terraço
- Quartos familiares
- Elevador
- Transporte do aeroporto
- Cofre de segurança
- Bar - Bar
- Balcão de turismo
- Serviços de massagens
- Spa/centro de bem-estar
- Estacionamento privado
- Piscina ao ar livre
- Terraço ao sol
- Limpeza diária.
- Transporte do aeroporto (custo adicional)
- Serviço de transporte (custo adicional)
- Beira-mar
- Bar de lanches
- Piscina com vista
- Piscina infinita
- Mobiliário exterior
- Espreguiçadeiras ou cadeiras de praia
- Guarda-sóis de sol
- Deixar no aeroporto
- Café no local
- Praia
- Serviço de translado
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Regras de distanciamento físico seguidas
- Álcool em gel no quarto de hóspedes e áreas-chave.
- Pagamento sem dinheiro disponível.
- Extintores de incêndio
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Distanciamento físico nas áreas de refeições
- Comida entregue no quarto do hóspede.
- CCTV nas áreas comuns
- Processo em vigor para verificar a saúde dos hóspedes
- Telas / Barreiras entre funcionários e hóspedes para segurança
- Segurança 24 horas
- Acesso com cartão chave
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
Check-in e check-out
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness7.2
Mixed mentions: several guests report clean rooms and comfortable beds, while others note poor cleanliness ("mal propre"), water in hallways and maintenance issues in some rooms.
- Service6.2
Generally negative balance: multiple reports of unfriendly or rude staff (specific complaint about reception staff), poor enforcement of rules and inconsistent helpfulness, though some guests describe friendly/helpful staff at times.
- Location9.6
Consistently praised: excellent location, great views, walking distance to bars/restaurants and direct beach access; repeatedly listed as a main positive.
- Room Quality6.8
Mixed: rooms are often described as clean and with good views, but several guests report outdated rooms, maintenance problems (peeling paint, missing furniture, only one blanket) and occasional discomfort.
- Amenities8.0
Strong positives for pools, infinity pools and pool/beach access; jacuzzi and pool areas appreciated. Some operational issues noted (pool bar hours, access restrictions).
- Value for Money6.4
Perceived as below average by some guests: complaints about expensive breakfast, fees for services, restrictions that push spending at hotel outlets and occasional unexpected requests (e.g., passport copies).
- Food and Beverage6.8
Mixed reviews: on-site meals described as 'correct' by some, but breakfast seen as expensive and bar/service hours/restrictions caused dissatisfaction for a number of guests.
- Overall Experience8.2
Overall a mix of very positive elements (location, views, pools) tempered by recurring issues with service and room maintenance; many guests enjoyed the setting but service/operational problems impacted stays.