Localização conveniente
Situado em Oaxaca, a poucos passos de Benito Juarez Market e Zócalo, com fácil acesso a atrações como a Catedral de Oaxaca e Igreja de Santo Domingo.
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Oaxaca, MX
Hotel Santa Helena Plaza
Galeana 304, Col. Centro, Oaxaca, OAX, 68000
2 estrelas · Nota dos hóspedes 8.2/10
Sobre este hotel
Instalações de Lazer e Serviços Gratuitos Desfrute da piscina exterior e das vistas do terraço no Hotel Santa Helena Plaza. Beneficie de Wi-Fi gratuito, espaço de convívio comum e assistência turística durante a sua estadia. Serviços Convenientes A receção 24 horas, o serviço de armazenamento de bagagem e o cofre garantem uma experiência sem complicações. Estacione facilmente com o estacionamento gratuito disponível no local. Localização Central Localizado em Oaxaca, a uma curta distância do Mercado Benito Juarez e da Praça Zocalo, o Hotel Santa Helena Plaza oferece fácil acesso a atrações próximas, como a Catedral de Oaxaca e a Igreja de Santo Domingo de Guzmán. Reserve agora para uma estadia memorável!
Destaques
Serviço acolhedor
Recepção 24 horas, armazenamento de bagagem e wifi de cortesia asseguram uma estadia prática e confortável.
Recursos e refeições
Desfrute da piscina ao ar livre com vistas, terraço e opções de quartos com varanda e piscina, além de conectividade Wi-Fi grátis.
Comodidades
- Wheelchair accessible parking
- Free self parking
- Wheelchair-accessible van parking
Todas as 28 comodidades
- Televisão em áreas comuns
- Cofre na recepção.
- Assistência em passeios/ingressos
- Estacionamento acessível para cadeira de rodas
- Estacionamento gratuito
- Distribuidor de água
- Estacionamento para vans acessível a cadeira de rodas
- Troca de toalhas (mediante solicitação)
- Troca de lençóis (mediante solicitação)
- Andares superiores acessíveis apenas por escadas
- Caminho bem iluminado até a entrada
- WiFi gratuito
- Receção 24 horas
- Terraço
- Guarda de bagagem
- Área designada para fumantes
- Television in common areas
- Safe-deposit box at front desk
- Tours/ticket assistance
- Water dispenser
- Change of towels (on request)
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Free WiFi
Check-in e check-out
- Check-in
- 03:00 PM – anytime
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Front desk staff will greet guests on arrival at the property.
Regras da casa
Animais de Estimação
Animais de estimação não são permitidos.
Certificações de Sustentabilidade
A propriedade confirma que está implementando medidas de segurança para os hóspedes.
Animais de Estimação
Animais de serviço não são permitidos.
Geral
Os hóspedes recebem desinfetante para as mãos gratuitamente.
Geral
Verificações de temperatura da equipe são realizadas regularmente.
Acessibilidade
Sem elevadores
Geral
As lençóis e toalhas são lavados a uma temperatura mínima de 60°C/140°F.
Geral
Os funcionários utilizam equipamentos de proteção individual.
Geral
Verificações de temperatura estão disponíveis para os hóspedes.
Geral
A propriedade é limpa com desinfetante.
Geral
Medidas de distanciamento social estão implementadas.
Geral
Anfitrião/gerente profissional de propriedade
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness7.9
Standard quality for this hotel tier.
- Service8.3
Standard quality for this hotel tier.
- Location8.4
It's a hotel very close to downtown, you can walk and it is a safe area.
- Room Quality8.3
Standard quality for this hotel tier.
- Amenities8.4
Standard quality for this hotel tier.
- Value for Money8.3
Standard quality for this hotel tier.
- Food and Beverage7.9
No restaurant as announced online.
- Overall Experience8.1
Standard quality for this hotel tier.
Avaliações de hóspedes
It's a hotel very close to downtown, you can walk and is a safe area. The only think it has no restaurant as announce it on line.
It's a hotel very close to downtown, you can walk and is a safe area. The only think it has no restaurant as announce it on line.
stay we’re really friendly & helpful.
stay we’re really friendly & helpful.
I stayed at Hotel Santa Helena Plaza and while the facilities, location, and cleanliness were all excellent, my experience was severely impacted by a reimbursement issue that was never resolved. Hotel staff acknowledged that I was owed money and directed me to speak with the manager—who I was told is named Carlos—but he never showed up or made any effort to resolve the matter. Despite several follow-ups during my stay, there was zero accountability or communication from management. To this day, I have not received the reimbursement I was promised. It's extremely frustrating that a hotel with such good physical conditions lacks even basic customer service when it comes to addressing issues. The staff’s unwillingness to take responsibility, combined with a manager who seems to be unreachable or indifferent, left a very negative impression. Until this issue is addressed, I cannot recommend this hotel—no matter how good the facilities may be.
I stayed at Hotel Santa Helena Plaza and while the facilities, location, and cleanliness were all excellent, my experience was severely impacted by a reimbursement issue that was never resolved. Hotel staff acknowledged that I was owed money and directed me to speak with the manager—who I was told is named Carlos—but he never showed up or made any effort to resolve the matter. Despite several follow-ups during my stay, there was zero accountability or communication from management. To this day, I have not received the reimbursement I was promised. It's extremely frustrating that a hotel with such good physical conditions lacks even basic customer service when it comes to addressing issues. The staff’s unwillingness to take responsibility, combined with a manager who seems to be unreachable or indifferent, left a very negative impression. Until this issue is addressed, I cannot recommend this hotel—no matter how good the facilities may be.
Muy buena opción para estar cerca del zócalo
Muy buena opción para estar cerca del zócalo
La ubicación
La ubicación
Nos gustó mucho el hotel, las habitaciones amplias, muy limpias y todo el personal muy amables. Recomendamos que pongan un restaurante aunque sea con un menú pequeño. El único pero es que las camas no están muy cómodas, espero las logren cambiar.
Nos gustó mucho el hotel, las habitaciones amplias, muy limpias y todo el personal muy amables. Recomendamos que pongan un restaurante aunque sea con un menú pequeño. El único pero es que las camas no están muy cómodas, espero las logren cambiar.
Servicio de cocina estatia genial
Servicio de cocina estatia genial
Clean, pool and pet friendly
Clean, pool and pet friendly