Punta Cana, DO

Hyatt Ziva Cap Cana

Boulevard Zona Hotelera, Playa Juanillo

5 stars · Guest score 9.8/10

About this hotel

Luxurious 5-Star Beachfront Retreat Unparalleled Amenities : Enjoy the outdoor swimming pool, fitness centre, and garden. Indulge in the sauna, entertainment staff, and room service for a truly relaxing stay. Family-Friendly Fun : Kids will love the on-site kids' club, water park, and various entertainment options. Parents can unwind on the terrace while the little ones play. Gastronomic Delights : Start your day with a delicious buffet breakfast and savor exquisite meals at the restaurant. End your evenings with a refreshing drink overlooking the beach. Experience the epitome of luxury at Hyatt Ziva Cap Cana. Book now for an unforgettable stay!

Highlights

Nearby Attractions & Vibe

Explore Cap Cana’s jewels like Playa Juanillo and Cap Cana Marina within easy reach for day trips and sunsets by the sea.

Service & Comfort

Attentive staff and well-kept rooms underpin a relaxing stay, with quick responsiveness to guest needs.

Distinctive Amenities & Dining

Family-friendly features, a water park, gym, kids club, and on-site dining with ocean views enhance every day.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Outdoor pool
  • Pool with view
  • Pool bar
All 87 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Luggage storage
  • Airport shuttle
  • Bar
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Canoeing
  • Games room
  • Spa/wellness center
  • Barber/beauty shop
  • Babysitting/child services
  • Billiards
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Beachfront
  • Concierge service
  • Special diet menus - on request
  • Water park
  • Water sport facilities on site
  • Kid-friendly buffet
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Water slide
  • Hot spring bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fruits
  • Outdoor fireplace
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Yoga classes
  • Manicure
  • Pedicure
  • Fitness classes
  • Hair Salon Services
  • Beach
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Mobile app for room service
  • Live music/performance
  • Cooking class

Check-in & checkout

Check-in
03:00 PM – 03:30 PM
Check-out
12:00 PM

What's nearby

  • Playa Juanillo (Juanillo Beach)0.3 km
  • Scape Park / Hoyo Azul (Cap Cana)3.5 km
  • Reserva Ecológica Ojos Indígenas (Indigenous Eyes Ecological Park)9.0 km
  • Punta Cana International Airport (PUJ)14 km
  • Playa Bávaro (Bávaro Beach)16 km
  • Altos de Chavón (Artist's Village, La Romana)38 km
  • Isla Saona (day‑trip island, Parque Nacional Cotubanamá)60 km
  • Cap Cana Marina (Marina Cap Cana)1.5 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.7

    Housekeeping issues mentioned, with rooms not cleaned thoroughly and some days service completely missed.

  • Service10.0

    Staff is attentive and responsive, addressing issues quickly and providing good service overall.

  • Location10.0

    Located in a beautiful area with great beach access and scenic views.

  • Room Quality10.0

    Rooms are comfortable but had some maintenance issues mentioned.

  • Amenities10.0

    Great amenities for families, including a water park, gym, and kids club.

  • Value for Money10.0

    Good overall value considering the range of activities and amenities, though some food issues noted.

  • Food and Beverage8.7

    Food quality varied, with some underwhelming experiences reported that impacted overall satisfaction.

  • Overall Experience10.0

    Overall good experience, despite some shortcomings that affected expectations.