Moscow, RU

Hotel Baltschug Kempinski Moscow

Ul. Balchug 1

5 stars · Guest score 8.8/10

About this hotel

Luxurious Spa and Recreation Facilities Indulge in rejuvenating massages and facials at the full-service spa, or take a dip in the indoor pool. The hotel also features a spa tub, sauna, and complimentary wireless internet to ensure a relaxing stay. Fine Dining and Elegant Accommodations Savor international cuisine at Baltschug Grill or opt for 24-hour room service. The guestrooms are equipped with minibars, plasma TVs, and designer toiletries, providing a lavish experience for guests. Prime Location and Event Spaces Situated in the heart of Moscow, the hotel is within walking distance of iconic landmarks like Moscow Kremlin and Red Square. With expansive conference spaces and limo services available, this hotel is the ideal choice for both leisure and business travelers. Book now for a luxurious stay at Hotel Baltschug Kempinski Moscow!

Highlights

Nearby Landmarks Walkable

In the heart of Moscow, within easy reach of iconic sites like Moscow Kremlin and Red Square.

Service and Comfort

Friendly, attentive staff contribute to a comfortable stay with thoughtful guest care.

Signature Dining & Spa

Baltschug Grill dining and the full-service spa offer refined indulgences for guests.

Facilities

  • Wheelchair-accessible pool
All 40 facilities
  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Golfing nearby
  • Fireplace in lobby
  • Hiking/biking trails nearby
  • Breakfast available (surcharge)
  • Television in common areas
  • Library
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Porter/bellhop
  • Limo or town car service available
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Snack bar/deli
  • Computer station
  • Airport transportation - pickup (surcharge)
  • Couples/private dining
  • Proposal/romance packages available
  • Banquet hall
  • Health or beauty spa nearby
  • Wheelchair-accessible spa
  • Food and water bowls
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Luggage storage
  • Express check-in/check-out
  • Sauna
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

House rules

General

Individually-wrapped food options are available for dinner

Sustainability Certifications

Property confirms they are implementing guest safety measures

Pets

Only dogs and cats are allowed

General

Individually-wrapped food options are available for breakfast

General

Individually-wrapped food options are available for lunch

Check-in & Check-out

Contactless check-out is available

General

Gloves are available to guests

General

Guests are provided with free hand sanitizer

Pets

Pet max weight (per pet) in lb is 11

General

Staff temperature checks are conducted regularly

General

Masks are available to guests

Guest type

Essential workers only - NO

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.1

    The cleanliness standards were disappointing, with crumbs left for days and inadequate room servicing.

  • Service9.6

    Staff were generally helpful and attentive, though there were instances of missed service.

  • Location9.6

    Perfect location as mentioned in the reviews.

  • Room Quality7.6

    Issues with room items, such as stained bathrobes and curtains with holes; the rooms were not well maintained.

  • Amenities8.6

    Some amenities were lacking, like complimentary breakfasts, which is disappointing for a five-star hotel.

  • Value for Money9.1

    Overall value could be better considering the mixed experiences, especially regarding service consistency.

  • Food and Beverage9.6

    Very good breakfast with positive remarks about the food quality.

  • Overall Experience9.1

    Mixed experience due to service and cleanliness issues, countered by positive staff interactions and location.