Cancún, MX

Grand Park Royal Cancun - All Inclusive

Boulevard Kukulcan Km 10.5 Zona Hotelera

5 stars

About this hotel

Private Beachfront Location Grand Park Royal Cancun boasts a private 500-meter stretch of beach along the stunning Caribbean Sea, offering guests a picturesque and exclusive setting to relax and unwind. Luxurious Accommodations All rooms at Grand Park Royal Cancun - All Inclusive feature breathtaking sea views, balconies, and modern amenities such as minibars and flat-screen TVs. For added luxury, villas come with butler service and 24-hour room service, ensuring a truly indulgent stay. Diverse Dining Options With four restaurants and lounges on-site, guests can indulge in a variety of culinary experiences ranging from fine Italian dining at El Mirador to fresh seafood at Flor de Sal. The diverse range of cuisines ensures there is something to satisfy every palate. Experience the epitome of luxury and relaxation at Grand Park Royal Cancun - book your stay now to create unforgettable memories.

Highlights

Private Beachfront Location

Enjoy a 500-meter private beach along the Caribbean Sea, offering an exclusive and scenic setting for relaxation.

Luxurious Guest Comfort

All rooms feature sea views, balconies, and modern amenities, with villas offering butler and 24-hour room service for added indulgence.

Diverse Culinary Options

Dine at four on-site restaurants serving cuisines from Italian to fresh seafood, ensuring a memorable culinary experience.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Outdoor pool
  • Pool bar
  • Infinity pool
All 65 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Children's playground
  • Dry cleaning
  • Table tennis
  • Currency exchange
  • Babysitting/child services
  • Karaoke
  • Daily housekeeping
  • Beachfront
  • Minimarket on site
  • Concierge service
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Yoga classes
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Live music/performance
  • Themed dinner nights
  • Stand-up comedy
  • Bingo

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.2

    There were issues with the leak and smell from the shower, but they were addressed quickly.

  • Service9.1

    Staff were extremely nice and friendly, and issues were fixed right away.

  • Location9.2

    The hotel offers great views and activities, enhancing the location experience.

  • Room Quality8.6

    The VIP room was spacious and comfortable, with a Jacuzzi tub.

  • Amenities8.7

    Good range of activities and the VIP lounge provided great perks.

  • Value for Money7.1

    The cost was high, and expectations were not fully met in food quality.

  • Food and Beverage7.2

    Food could be improved, especially the private dining options.

  • Overall Experience8.6

    Despite some issues, the overall experience was enjoyable and we would recommend the hotel.

Guest reviews

The location was great.

The location was great.

The staff were rude and we spent so much time asking for things to be fixed. My boyfriend does not eat pork for religious reasons, even after explaining this every single time - they continued to give us the wrong orders and would charge to replace. They also would lie when we would tell them we had received the wrong order and say we did not order that. Also, AC was not working and they would not record our calls in the system so no one would come to fix when they said they would and gaslight us that we didn’t make the phone calls. Also, the resort was under construction and did not have half of the amenities available. When I tried to talk to their customer service on site, they were condescending and did not help one bit. None of the items listed above would have been dealt with breakers because I know things will happen, mistakes will always happen but they would not take any responsibility or tried to fix things. It was a very frustrating stay.

Iza · 1/10
Agnieszka · 1/10

The staff is excellent, they have a good treatment and a lot of respect, the rooms are very spacious and comfortable, everything is very clean, excellent facilities

The staff is excellent, they have a good treatment and a lot of respect, the rooms are very spacious and comfortable, everything is very clean, excellent facilities

I didn't like that they took half a day of my time for a talk that I wasn't interested in and didn't request, no matter how many times I said I wasn't interested, they kept going and going, that bothered me a lot, I think that talk should only be for people who request it.

Laura Sarai · 10/10

The cleaners, waiters, housekeeping staff and ice cream servers. They made us feel at home

The cleaners, waiters, housekeeping staff and ice cream servers. They made us feel at home

All staff around the hotel and kids club need better communication. There were restaurants that are still being rebuilt and the fact you charge extra for the Prime Steakhouse is wrong

Rohan · 7/10
Ricardo Willy · 9/10
mika · 7/10

The waiters in the buffet restaurant are exceptional, working tirelessly to please guests. The room service was great. At the Italian restaurant, they gave my wife a special birthday treat at dinner. All that I saw in the bookings was the same. I’ll definitely recommend to my friends

The waiters in the buffet restaurant are exceptional, working tirelessly to please guests. The room service was great. At the Italian restaurant, they gave my wife a special birthday treat at dinner. All that I saw in the bookings was the same. I’ll definitely recommend to my friends

The weather was too hot during our stay hence we couldn’t go to the beach in the afternoon. If you’re not used to seaweed around the shore, get acquainted with it. The government should do more to remove them daily. What’s the use of environmental tax that we paid.

gbenga · 10/10

nothing

nothing

all

SANDRA · 1/10