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Siem Reap, KH
Heritage Suites Hotel
Wat Polangka
5 stars · Guest score 9.2/10
About this hotel
Luxurious Heritage Suites Hotel Outdoor Saltwater Pool and Free WiFi : Enjoy a refreshing dip in the outdoor saltwater pool and stay connected with complimentary WiFi access throughout the property. Blend of Tradition and Modernity : Experience a harmonious blend of traditional furnishings and modern amenities in our air-conditioned rooms. Indulge in tea/coffee making facilities, a minibar, and request a TV for your entertainment needs. Rejuvenating Spa and Exquisite Dining : Pamper yourself with spa treatments, savor local Khmer cuisine and continental dishes, and witness the captivating Apsara Dance performance every Tuesday evening. Book your stay at Heritage Suites Hotel for a perfect blend of luxury and cultural experiences.
Facilities
- Swimming pool
- Outdoor pool
All 97 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Horse riding
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Hot spring bath
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Spa/wellness center services
- Steam room
- Beauty Services
- Yoga classes
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
- Temporary art galleries
- Happy hour
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.7
Some issues mentioned with the upkeep, however, overall cleanliness was satisfactory.
- Service10.0
Staff were noted as incredibly friendly and helpful, providing excellent support.
- Location10.0
Location was appreciated, particularly for trips to Angkor.
- Room Quality8.7
Some complaints about mini bar charges and views from the rooms.
- Amenities8.7
Facilities were good, but some amenities were seen negatively (e.g., paid coffee).
- Value for Money9.7
Overall, value perception was mixed due to unexpected charges.
- Food and Beverage7.7
Breakfast offerings were seen as limited and lacking variety.
- Overall Experience10.0
Despite some drawbacks, the overall stay was memorable and enjoyable.