Shenzhen Neighborhood
Located in the vibrant Futian district, the hotel provides easy access to nearby attractions and lively city surroundings.
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Shenzhen, CN
Futian Shangri-La Shenzhen
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
5 stars
About this hotel
Luxurious Spa and Recreation Facilities Indulge in massages and facials at the full-service spa, take a dip in the indoor pool, or unwind in the sauna and health club. Culinary Delights and Nightlife Satisfy your cravings at the 5 restaurants or with 24-hour room service. Enjoy drinks at the bar/lounge and grab snacks at the coffee shop/cafe. Convenience and Comfort Stay connected with complimentary wired and wireless internet, make use of the business center, and enjoy the convenience of limo service and airport shuttle. Experience luxury and convenience at its best at Futian Shangri-La Shenzhen. Book your stay now for a remarkable experience!
Highlights
Exceptional Guest Service
Enjoy personalized service with amenities like a full-service spa, indoor pool, and 24-hour room service for a comfortable stay.
Luxury Dining & Facilities
Savor culinary delights at five restaurants, unwind at the bar, and indulge in spa treatments and wellness facilities.
Facilities
- Wheelchair accessible parking
- Parking (limited spaces)
- Free self parking
- Pool sun loungers
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
All 43 facilities
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Free wired internet
- Braille or raised signage
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Electric car charging station
- Ballroom
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
House rules
Pets
Pets not allowed
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for breakfast
General
Individually-wrapped food options are available for lunch
Pets
Service animals not allowed
Check-in & Check-out
Contactless check-out is available
General
Gloves are available to guests
General
Guests are provided with free hand sanitizer
General
Staff temperature checks are conducted regularly
General
Masks are available to guests
General
Individually-wrapped food options are available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Room felt dated and cleanliness was not highlighted.
- Service10.0
Staff went above and beyond to assist with bookings and ensure comfort.
- Location9.7
Excellent location near shopping and transportation.
- Room Quality7.7
Room decor was dated and not up to par with expectations.
- Amenities9.2
Horizon Club amenities were appreciated but some aspects were missed.
- Value for Money9.2
Good value based on room price and service quality.
- Food and Beverage7.2
Breakfast was lackluster and disappointing.
- Overall Experience9.2
Overall stay was comfortable despite some issues.