La Casa del Atrio

About this hotel

Luxury Stay in the Heart of Queretaro Unique Furnishings and In-Room Massage Services : La Casa del Atrio's air-conditioned rooms offer a touch of history with their 19th-century charm. Enjoy a relaxing in-room massage and connect with loved ones using the complimentary Wi-Fi. Delicious Breakfast and Private Garden : Start your day with a scrumptious breakfast served in different charming locations within the hotel. Take a leisurely stroll in the private garden, a tranquil oasis in the bustling city. Historic Charm and Convenient Location : Immerse yourself in the rich history of Queretaro with the hotel's prime location near the Queretaro Museum of Art and San Augustin Church. Book now for an unforgettable stay at Atrio La Casa!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Terrace
• Family rooms
• Garden
• Pets allowed
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Dry cleaning
• Massage services
• Spa/wellness center
• Barber/beauty shop
• Currency exchange
• Non-smoking throughout
• Sun terrace
• Private check-in/check-out
• Daily housekeeping
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Minimarket on site
• Concierge service
• Special diet menus - on request
• Allergy-free room
• Snack bar
• Vending machine - drinks
• Hot spring bath
• Outdoor furniture
• Wine/champagne
• Airport drop off
• Airport pick up
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Hair Salon Services
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Walking tours
• Bike tours
• Temporary art galleries

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.8

  Rooms were reported as clean, but some issues with water supply were mentioned.

• Service9.3

  Overall friendly staff was mentioned, but there were concerns about staff responsiveness.

• Location9.8

  Great location with easy access to tourist spots.

• Room Quality8.3

  Rooms are spacious, but some guests found beds too hard.

• Amenities9.0

  Amenities were decent, though the breakfast had cutbacks.

• Value for Money9.1

  Good value considering quality and location.

• Food and Beverage9.3

  Breakfast options were good despite some cutbacks.

• Overall Experience9.3

  Overall a highly satisfying experience, despite minor issues.

Guest reviews

Perfectly located in the center of the historic center. I could reach all sites in close walking distance. Parking in the street (free) or opposite (fee) possible. The Spa is extremely relaxing and professional. Tasty breakfast and spacious, clean room. - A high standard Boutique Hotel

Perfectly located in the center of the historic center. I could reach all sites in close walking distance. Parking in the street (free) or opposite (fee) possible. The Spa is extremely relaxing and professional. Tasty breakfast and spacious, clean room. - A high standard Boutique Hotel

I was completely happy 😃

Location and friendly staff.

Location and friendly staff.

Multiple roof leaks during raining season blocking bathroom passway and also inside bathroom. Suggest fixing.

The location

The location

No parking available, but I was lucky and could leave it outside the hotel at night.

Location

Location

The beds

The attention we received

The attention we received

This hotel is close to the Centro Historico of Queretaro (about 5 minutes walk) and there are plenty of good quality restaurants and bars close. The hotel does very good cooked breakfasts but no dinner menu or bar. This lack will not not impact your stay because of the number of good quality restaurants and bars within easy walking distance. My personal favourite bar/restaurant is Parmillas Leonesa on the main square because the food is delicious and the service 1st class!

This hotel is close to the Centro Historico of Queretaro (about 5 minutes walk) and there are plenty of good quality restaurants and bars close. The hotel does very good cooked breakfasts but no dinner menu or bar. This lack will not not impact your stay because of the number of good quality restaurants and bars within easy walking distance. My personal favourite bar/restaurant is Parmillas Leonesa on the main square because the food is delicious and the service 1st class!

Nothing to dislike about this hotel and the staff are all excellent. Special shout-outs to Omar, Charles and Fabian who were all very helpful!