Pets
Pets not allowed
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Cartagena, CO
Hotel Isla del Encanto
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar
4 stars
About this hotel
Relax at the Spa and Private Beach as you indulge in massages and body treatments. Take a refreshing dip in one of the 2 outdoor pools. Dining and Entertainment options include local and international cuisine at Don Juancho restaurant or room service. Unwind with a drink at the bar or poolside bar. Convenience and Comfort with air-conditioned rooms featuring minibars and satellite TV. Enjoy rainfall showers and bathrobes in the private bathrooms. Ready to experience luxury by the sea? Book your stay now at Hotel Isla del Encanto for a rejuvenating getaway!
Facilities
- Pool umbrellas
- Access to nearby outdoor pool
- Pool sun loungers
- Wheelchair-accessible pool
- Pool access ramp on site
All 40 facilities
- Shopping on site
- Snorkeling nearby
- Hiking/biking trails nearby
- Scuba diving nearby
- Water skiing nearby
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- On private beach
- Full-service spa
- Marina on site
- Wedding services
- Ecotours nearby
- Grocery/convenience store
- Tours/ticket assistance
- Playground on site
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Beach sun loungers
- Beach volleyball on site
- Boat tours nearby
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Upper floors accessible by stairs only
- Accessible airport shuttle
- No accessible airport shuttle
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Picnic area
Check-in & checkout
- Check-in
- 03:00 PM – 04:00 PM
- Check-out
- 12:00 PM
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.
House rules
Children and extra beds
No rollaway/extra beds available
Pets
Service animals not allowed
General
Cashless transactions are available
Guest type
Essential workers only - NO
Accessibility
No elevators
General
Limited hot water onsite
General
Professional property host/manager
Check-in & Check-out
Contactless check-in is available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
Rooms were as pictured. Standard quality for this hotel tier.
- Service7.4
Very poor customer service and total lack of transparency.
- Location9.4
Standard quality for this hotel tier.
- Room Quality8.9
Rooms were as pictured. Standard quality for this hotel tier.
- Amenities8.9
Standard quality for this hotel tier.
- Value for Money8.9
Standard quality for this hotel tier.
- Food and Beverage8.9
Standard quality for this hotel tier.
- Overall Experience8.9
Standard quality for this hotel tier.