Marrakech, MA

Stars Hotel & Spa

Angle Rue Sebou et Rue Ouadi Guéliz

4 stars · Guest score 8.5/10

About this hotel

Luxurious Amenities Stars Hotel & Spa in Marrakech offers a luxurious experience with an outdoor pool, terrace, and stunning city views. The rooms are elegantly designed with modern amenities like a flat-screen TV, air conditioning, and a private balcony in some rooms. Guests can also enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. Culinary Delights Indulge in a culinary journey at Stars Hotel & Spa with a restaurant that serves a delectable mix of French, Italian, and Moroccan cuisine. Whether you prefer vegetarian, halal, or vegan options, the hotel caters to all taste preferences. Start your day with a buffet or continental breakfast to energize your adventures in Marrakech. Prime Location Conveniently located near major attractions like Majorelle Gardens and Koutoubia Mosque, Stars Hotel & Spa is the perfect base for exploring Marrakech. With landmarks like Yves Saint Laurent Museum and Djemaa El Fna nearby, immerse yourself in the vibrant culture of the city during your stay at our hotel.

Highlights

Prime Marrakech Location

Situated near major attractions like Majorelle Gardens and Koutoubia Mosque, the hotel offers easy access to Marrakech's vibrant cultural scene.

Exceptional Guest Service

Enjoy 24-hour front desk support, airport transfers, and modern amenities ensuring a comfortable and convenient stay.

Distinctive Amenities & Dining

Relax by the outdoor pool, unwind on the terrace, and indulge in French, Italian, and Moroccan cuisine at the hotel restaurant.

Facilities

  • Swimming pool
  • Outdoor pool
  • Rooftop pool
All 74 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Car hire
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Hammam
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Kid meals
  • Hot spring bath
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Steam room
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service
  • Broadcast Live sport events

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    Multiple users highlighted clean rooms, though some noise complaints could affect perceived cleanliness.

  • Service9.3

    General sentiment indicates friendly and helpful staff, with specific mentions of exceptional service from Hasna.

  • Location9.3

    Many reviews praise the hotel's excellent location, close to various attractions and restaurants.

  • Room Quality7.8

    Mixed sentiments with some rooms described as tired and needing renovation, though generally comfortable.

  • Amenities8.3

    Good amenities, but issues with spa fees and indoor pool temperature affect perception.

  • Value for Money8.8

    General agreement that the hotel offers fair value, particularly given its services and location.

  • Food and Beverage7.8

    While some enjoyed the food, there were complaints regarding limited choices during breakfast.

  • Overall Experience8.8

    Positive overall experience with many satisfied guests, despite a few criticisms.

Guest reviews

Location was excellent. Staff very helpful when we needed directions.

Location was excellent. Staff very helpful when we needed directions.

Loved the rooftop pool and the fact that the pool water was not ice cold and easy to get in. Location to the Medina was perfect and easy to walk to. Go the other direction and you’re in the heart of new town.

Dan · 10/10
Cherine · 10/10
Ivan · 9/10

Clean and well-equipped room.

Clean and well-equipped room.

Moussa · 10/10

The location is perfect, 20 minutes from the mosque and the square, and it is a very quiet place. The cleanliness is good, the service is great in general, and Khalid stands out as a super friendly and attentive person. Meals are open to people from outside the hotel but there are no queues or anything. There is usually a variety of food, both typical and international, so there are many options. Seeing people from their culture eating there also provides that confidence. There is also usually live music in the restaurant (typical Moroccan) and you have the option to sit inside or on the terrace.

The location is perfect, 20 minutes from the mosque and the square, and it is a very quiet place. The cleanliness is good, the service is great in general, and Khalid stands out as a super friendly and attentive person. Meals are open to people from outside the hotel but there are no queues or anything. There is usually a variety of food, both typical and international, so there are many options. Seeing people from their culture eating there also provides that confidence. There is also usually live music in the restaurant (typical Moroccan) and you have the option to sit inside or on the terrace.

Melanie · 10/10

Staff, super attentive to customers, nothing to say

Staff, super attentive to customers, nothing to say

PAUL · 10/10

Exceptional staff everything was perfect I recommend

Exceptional staff everything was perfect I recommend

Nothing

Alexdu13 · 10/10

I can say that everything is perfect from the pool to the spa and you can also eat delicious food there

I can say that everything is perfect from the pool to the spa and you can also eat delicious food there

Honestly, everything was fine

brahim · 10/10