Nearby Attractions & Vibe
Located in Cancún’s Zona Hotelera, enjoy beachfront access and panoramic sea views while exploring nearby dining and entertainment options.
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Cancún, MX
The Grand Oasis Cancun - All Inclusive
Blvd. Kulculcan Km 16.5
4 stars · Guest score 6.4/10
About this hotel
Luxurious All-Inclusive Entertainment Resort Spectacular Views Indulge in breathtaking views of the gardens or sea from every room, equipped with modern amenities for your comfort. Gourmet Dining and Vibrant Nightlife Savor a variety of culinary delights at 8 restaurants and 9 bars, offering everything from Mexican cuisine to sushi. After dinner, enjoy live shows, music festivals, and unwind at the nightclub. Endless Activities and Services From the spa and tennis courts to the outdoor pool and private beach, there's something for everyone. Let our multilingual staff assist you in planning excursions and making your stay unforgettable. Book now to experience the ultimate in luxury and entertainment at Grand Oasis Cancun!
Highlights
Service & Comfort
Guest experiences reflect attentive staff in some areas and strong on-site amenities that support a relaxed, comfortable stay.
Distinctive Dining & Amenities
Savor gourmet dining across 8 restaurants and 9 bars, with extensive pools, a spa, private beach, and vibrant nightlife at the resort.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool with view
- Pool bar
All 91 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Bar
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Car hire
- Children's playground
- Dry cleaning
- Massage services
- Games room
- Spa/wellness center
- Barber/beauty shop
- Babysitting/child services
- Billiards
- Daily housekeeping
- Designated smoking area
- Beachfront
- Concierge service
- Grocery deliveries
- ATM/cash machine on site
- Water sport facilities on site
- Indoor play area
- Private beach area
- Evening entertainment
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Paid WiFi
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Yoga classes
- Tennis equipment
- Manicure
- Pedicure
- Fitness classes
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Live music/performance
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.5
Multiple guests reported dirty beaches, uncollected sargazo, old/unclean towels and garden areas; some rooms were described as very humid with ventilation problems.
- Service6.5
Mixed reports: several guests described rude or indifferent reception and staff, denied service, and poor organization; however bartenders and some personnel received praise for friendly, attentive service.
- Location10.0
Consistently praised sea views, beachfront and overall location; beach described as very pretty and hotel noted for great seaside vistas (though occasional sargazo was mentioned).
- Room Quality5.0
Rooms received mixed comments: some praised luxurious rooms, but many noted musty/humid odors, old fixtures, awkward bathtubs and evidence of needed renovations and noise from nearby works.
- Amenities9.0
Large resort with numerous restaurants, extensive pools, shows and a highly praised cigar bar; however elevators and some equipment feel old and certain extras (bed reservations) require payment.
- Value for Money5.5
Divergent views: some consider it good value for an all-inclusive, while others complain about extra charges for loungers, restaurant access and overall poor maintenance making it not worth the price.
- Food and Beverage5.5
Food described as average by some and problematic by others: buffets criticized as poor, certain à la carte venues hard to reserve, while some bars/bartenders provided excellent service.
- Overall Experience5.2
Overall sentiment trends negative: several guests reported disappointing or even catastrophic experiences and would not return, though a minority had relaxing or excellent stays.