Hotel Casa Aure

About this hotel

Prime Location in Santiago Located in the heart of Santiago, Hotel Casa Aure is a stone's throw away from major attractions like Museo de la Memoria Santiago and Museum of Pre-Columbian Art. With convenient access to Santa Lucia Hill, Movistar Arena, and La Chascona, our hotel offers the perfect base for exploring the city. Comfortable Accommodation Our guest rooms are designed to provide utmost comfort, featuring flat-screen TVs, private bathrooms with showers, and some even include a balcony for you to enjoy the view. Rest assured, each room is equipped with premium bed linen and towels to make your stay as pleasant as possible. Convenient Amenities Enjoy round-the-clock service with our 24-hour front desk, airport transfers, and concierge service. Stay connected with complimentary WiFi throughout the property. Don't miss out on experiencing the vibrant Patio Bellavista and the shopping paradise of Costanera Center just a short distance away. Book your stay at Hotel Casa Aure now for an unforgettable Santiago experience.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• 24-hour front desk
• Heating
• Luggage storage
• Airport shuttle
• Tour desk
• Non-smoking throughout
• Daily housekeeping
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• CCTV outside property
• CCTV in common areas
• 24-hour security
• Walking tours
• Key card access
• Tour/class on local culture

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.5

  Cleanliness was mentioned positively in many reviews but noted issues like poor towel quality and blood on sheets.

• Service10.0

  Service received high praise, with descriptions highlighting helpful and friendly staff.

• Location9.5

  Most reviews appreciated the central location, although some mentioned nearby areas as degraded.

• Room Quality7.9

  Cons about room temperature and lack of air conditioning impacted the rating.

• Amenities9.0

  Amenities were acceptable, though breakfast quality varied significantly across reviews.

• Value for Money9.4

  Value for money was acknowledged positively but with some reservations related to quality.

• Food and Beverage7.0

  Several reviews criticized the low quality and lack of variety in food offerings.

• Overall Experience9.9

  Overall experience was largely positive, with many positive mentions despite some specific complaints.

Guest reviews

Nice and beautiful hotel and room, clean, relatively good location (10 min walking to next subway station). Had a view on the mountains from my room.

Nice and beautiful hotel and room, clean, relatively good location (10 min walking to next subway station). Had a view on the mountains from my room.

A bit awkward that they don't offer cheese in the breakfast buffet. You can order cheese - then you will get two slices - OR scrambled eggs (from the canister). Also the room doesn't have its own hairdryer, but it has to be borrowef it from the reception. Whatsapp communication what a bit too much, asking same things twice.

It’s a nice place to stay, the room was clean with everything you need.

It’s a nice place to stay, the room was clean with everything you need.

The decor, the staff were helpful with luggage and helping with the taxi ( Gonzalo ) The breakfast was good.

The decor, the staff were helpful with luggage and helping with the taxi ( Gonzalo ) The breakfast was good.

The only thing I can think of was that the walls may be a little thin,as I could clearly hear people talking in their rooms.

Stilvoll eingerichtet, fairer Preis für die Laundry

Stilvoll eingerichtet, fairer Preis für die Laundry

Friendly staff and quality room and breakfast

Friendly staff and quality room and breakfast

Sehr geschmackvolle Ausstattung. Sehr freundliches Personal.

Sehr geschmackvolle Ausstattung. Sehr freundliches Personal.

Linda y ordenada

Linda y ordenada