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Santiago, CL

Hotel Casa Aure

Compañia de Jesus

Independent hotel · Guest score 8.9/10

About this hotel

Prime Location in Santiago Located in the heart of Santiago, Hotel Casa Aure is a stone's throw away from major attractions like Museo de la Memoria Santiago and Museum of Pre-Columbian Art. With convenient access to Santa Lucia Hill, Movistar Arena, and La Chascona, our hotel offers the perfect base for exploring the city. Comfortable Accommodation Our guest rooms are designed to provide utmost comfort, featuring flat-screen TVs, private bathrooms with showers, and some even include a balcony for you to enjoy the view. Rest assured, each room is equipped with premium bed linen and towels to make your stay as pleasant as possible. Convenient Amenities Enjoy round-the-clock service with our 24-hour front desk, airport transfers, and concierge service. Stay connected with complimentary WiFi throughout the property. Don't miss out on experiencing the vibrant Patio Bellavista and the shopping paradise of Costanera Center just a short distance away. Book your stay at Hotel Casa Aure now for an unforgettable Santiago experience.

Highlights

Location & Nearby Attractions

In the heart of Santiago, Hotel Casa Aure places you near Museo de la Memoria Santiago, Museum of Pre-Columbian Art, Santa Lucia Hill and Patio Bellavista for easy exploration.

Guest-Centric Service

Guest reviews highlight 24-hour front desk and attentive staff, ensuring smooth check-in and convenient support throughout your stay.

Comfortable Rooms & Amenities

Relax in rooms with private bathrooms and heating, and enjoy added touches like flat-screen TVs and complimentary WiFi for a comfortable stay.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Outdoor furniture
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
24-hour security
Walking tours
Key card access
Tour/class on local culture

Check-in & checkout

Check-in: 03:00 PM – 12:00 AM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.5
Cleanliness was mentioned positively in many reviews but noted issues like poor towel quality and blood on sheets.
Service10.0
Service received high praise, with descriptions highlighting helpful and friendly staff.
Location9.5
Most reviews appreciated the central location, although some mentioned nearby areas as degraded.
Room Quality7.9
Cons about room temperature and lack of air conditioning impacted the rating.
Amenities9.0
Amenities were acceptable, though breakfast quality varied significantly across reviews.
Value for Money9.4
Value for money was acknowledged positively but with some reservations related to quality.
Food and Beverage7.0
Several reviews criticized the low quality and lack of variety in food offerings.
Overall Experience9.9
Overall experience was largely positive, with many positive mentions despite some specific complaints.