Kazakiwi

About this hotel

Prime Location in the Gare District Located conveniently in the Gare district of Luxembourg, Kazakiwi offers easy access to transportation hubs and stunning city views. Modern Amenities and Comfort Guests can indulge in luxury at this 4-star hotel, with air-conditioned rooms featuring flat-screen TVs, coffee machines, and free WiFi. The private bathrooms are equipped with all essentials, ensuring a comfortable stay. Exceptional Service and Multilingual Staff With a 24-hour front desk catering to guests in English, Spanish, French, and Italian, the staff at Kazakiwi are dedicated to providing top-notch service and assistance throughout your stay. Book now at Kazakiwi for a memorable and convenient stay in Luxembourg!

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Ironing service
• Breakfast in the room
• Non-smoking throughout
• Sun terrace
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Snack bar
• Vending machine - drinks
• Public transport tickets
• Outdoor furniture
• Wine/champagne
• Coffee Shop on site
• Fruits
• Yoga classes
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access

Check-in & checkout

Check-in

03:00 PM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.7

  Some reviews mention mediocre cleanliness and issues with the room quality.

• Service9.2

  Positive feedback regarding helpful and friendly staff throughout the reviews.

• Location9.2

  Multiple reviews highlight the excellent location close to public transport and attractions.

• Room Quality7.1

  Mentioned issues included small room sizes and complaints about air quality.

• Amenities8.7

  Amenities like toiletries and availability of water were positively noted.

• Value for Money8.1

  Opinions vary; some feel the quality matches the price, while others expect more.

• Food and Beverage8.7

  Several reviews praise the breakfast and variety offered.

• Overall Experience8.6

  Overall satisfaction is reflected in the desire to return to the hotel.

Guest reviews

Free amenities in the bathroom so no need to pack products.

Free amenities in the bathroom so no need to pack products.

I was really looking forward to staying at Kazakiwi, particularly because it is marketed as a four-star hotel. Unfortunately, the experience was extremely disappointing, and I honestly cannot see how this property warrants a four-star rating. The room was very small and the standard of cleanliness was poor. The floor clearly hadn’t been properly hoovered, the light fittings were visibly dusty, and there was pubic hair on the toilet seat when I arrived. For a hotel presenting itself as four-star, this was particularly disappointing. The room and overall experience felt much more like a two-star hotel than a four-star hotel. In fact, I didn’t feel that the room offered much more than an Ibis, despite the hotel being positioned at a significantly higher level. The communal areas were equally underwhelming. The reception is shockingly small and extremely narrow, with a tiny, uncomfortable sofa along the wall. It doesn’t feel like a proper hotel reception or somewhere you would want to sit and relax. Although the staff I encountered were pleasant, the reception was also frequently left unmanned, particularly in the evening, which didn’t give the impression of a four-star level of service. What’s particularly surprising is that there is a much larger area which, judging from the hotel’s photographs, appears to be a hotel bar or lounge. In reality, this space is only used for breakfast and isn’t available to guests as a communal area during the rest of the day. There is no hotel bar, not even an honesty bar, and nowhere particularly inviting to sit down, have a drink or coffee and relax after being out for the day. There is outdoor space, but this is also disappointing. The area is predominantly used as a smoking area, with dated artificial grass and uncomfortable-looking seating. The so-called rooftop is essentially dominated by the air-conditioning equipment and again feels more like another smoking area than a genuine rooftop amenity.

Room was lovely! Small but cozy and it was well equipped with anything you would need. Location was super convenient for me and all staff I encountered were very helpful and friendly. I would stay here again!

Room was lovely! Small but cozy and it was well equipped with anything you would need. Location was super convenient for me and all staff I encountered were very helpful and friendly. I would stay here again!

I loved it all

Great location, very handy to public transport. On arrival, the team were very friendly and made the check-in process seamless.

Great location, very handy to public transport. On arrival, the team were very friendly and made the check-in process seamless.

I liked everything, the staff very friendly, the cleaning ladies work very clean and nice they 😘

I liked everything, the staff very friendly, the cleaning ladies work very clean and nice they 😘

The airplane noise, otherwise everything was perfect