Alma-Ata Hostel

About this hotel

Convenient Location Located within close proximity to Raiymbek Batyr Metro Station and Almaty Central Mosque, Alma-Ata Hostel offers easy access to popular landmarks in Almaty. Comfortable Accommodation The hostel provides rooms with shared facilities including a kitchen and lounge, ensuring a cozy and sociable stay for guests. Free WiFi is available throughout the property for added convenience. Nearby Attractions Explore nearby attractions such as Gvardeytsev-Panfilovtsev Park, Abay Opera House, and Republic Palace, all within reach from Alma-Ata Hostel. The non-smoking property is also conveniently situated near Ascension Cathedral. Book your stay at Alma-Ata Hostel for a memorable and hassle-free experience in Almaty!

Highlights

Facilities

• Television in common areas
• Free wired internet
• Internet access
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness6.1

  Specific sentiment from text indicates that cleanliness was a significant issue with dirty rooms and stolen belongings.

• Service7.0

  Staff were described as unfriendly and unhelpful during interactions.

• Location9.1

  The location was praised for being convenient and accessible to city amenities.

• Room Quality6.0

  Room quality was criticized with comments on broken items and lack of cleanliness.

• Amenities7.1

  Basic amenities were available, but significant complaints about safety and availability of services.

• Value for Money8.0

  While some commented that the price reflects quality, others felt it should be better maintained.

• Food and Beverage8.6

  No specific sentiment was mentioned, assumed standard quality for this hotel tier.

• Overall Experience8.1

  Mixed experiences with a notable difference between location benefit and service deficiencies.

Guest reviews

They loted me

They loted me

Ask for 2000 INR

Location

Location

Smell

This is the worst Hostel Experience I've ever seen in my entire travel.

This is the worst Hostel Experience I've ever seen in my entire travel.

Receptionists are rude, especially the male attendant. As soon as we arrived, since we are 5 persons availing the accommodation, they started to ask for information according to their standards, I guess. But when we tried to check the room they would give us, the room was completely messy, the bunk bed was not even safe to sleep on, and the cleanliness was very poor. That's why we changed our minds upon seeing it. And after that, the mood completely changed, especially with the very rude male attendant. So we suggested canceling the booking and looking for a better one. As soon as we stepped back, the male attendant started yelling at us. I have never seen a worse attitude in all my travel experiences than the male receptionist. I don't know why they allow him to work with them as he does not reflect the values of the establishment, especially the country. He is very rude to us. He even shouts at everyone and makes us feel like he owns us. When we were about to leave, he pushed us all out and tried to make us feel uncomfortable. As a tourist and a client who wants to avail accommodation, they shouldn't treat people badly. Worst of all, the male attendant screamed and shouted at us, telling us that he would call the police if we didn't move out from their gate, as we were only waiting for our booked taxi so we could formally leave, as if we had done something wrong to him. We understand why he changed his attitude; it's because we were supposed to be a potential income, but he shouldn't treat people so badly. That's the main reason why we canceled the entire booking. I hope not everyone will experience it. The employees' attitudes are very poor; they represent the entire establishment. Such