Prime Location in Saddar
Situated in the heart of Saddar Town, the hotel offers easy access to Karachi's vibrant attractions and lively neighborhood atmosphere.
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Karachi, PK
Hotel Excelsior Karachi
Sarwar Shaheed Road
4 stars · Guest score 7.9/10
About this hotel
Luxurious Accommodation Hotel Excelsior Karachi, located in the heart of Saddar Town, offers elegant 4-star accommodation with modern amenities. Guests can enjoy air-conditioned rooms equipped with all essentials for a comfortable stay, including a flat-screen TV and a private bathroom. Delicious Dining Options Indulge in a culinary journey at the on-site restaurant serving delectable Chinese cuisine. Whether you crave authentic flavors or international dishes, the dining experience at Hotel Excelsior Karachi is sure to delight your taste buds. Convenient Services With free WiFi, 24-hour room service, and a dedicated front desk, guests can expect top-notch service throughout their stay. Additionally, the hotel offers free private parking and a paid airport shuttle for hassle-free transportation. Experience luxury and convenience at Hotel Excelsior Karachi - book your stay now for a memorable experience.
Highlights
Exceptional Guest Service
Enjoy 24-hour room service, free WiFi, and a dedicated front desk that ensure a comfortable and seamless stay.
Dining & Amenities
Savor Chinese and international dishes at the on-site restaurant and benefit from free private parking and modern comforts.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Street parking
All 81 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Lockers
- Picnic area
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Tour/class on local culture
- Movie nights
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:30 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Mixed sentiment; some complaints about unclean towels and bedsheets.
- Service8.7
Generally positive remarks on friendly and helpful staff.
- Location8.7
Positive feedback regarding its central location.
- Room Quality7.7
Room size issues noted; some comments on cleanliness.
- Amenities7.7
Lack of complimentary late check-out mentioned but some amenities were adequate.
- Value for Money8.2
Overall regarded as decent value despite some complaints.
- Food and Beverage6.7
Negative feedback on breakfast quality and variety.
- Overall Experience8.2
Mentioned as a decent place with some caveats.
Guest reviews
Limited options
Limited options
increase options
Clean
Clean
We checked in. Unpacked stuff. Left our valuable in the open and left for lunch. When we came back there was a basket of fruits put on the coffee table that wasn't there before. We were shocked to realize that someone entered our room while we were away. We asked the reception and they said that our staff can enter the rooms after knocking three times and if nobody answers. This is a blatant violation of privacy as somebody might be sleeping, using the toilet, enjoying music on their headphones, or doing something else and may not realize at all that somebody knocked on the door. We told the reception strictly that nobody is allowed to enter our room unless we tell them to. They said ok. The next day the same thing happened. We complained again and they provided the same answer that it's their policy. The problem is that bookings.com doesn't state such a policy and neither does the paper that the hotel asked us to sign when checking in. So they are making the policies out of thin air about the things that suit them. This is a horrible experience for me. I have also lodged a complaint on booking.com customer service and no response received in more than 24 hours.
Yes, it was good service and I liked the stay. I liked their breakfast and service.
Yes, it was good service and I liked the stay. I liked their breakfast and service.
Everything was good.
Clean and safe hotel, great staff.
Clean and safe hotel, great staff.