Almaty City & Mountains
Located at the foot of the Alatau Mountains, the hotel offers easy access to the city center and scenic mountain views.
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Almaty, KZ
The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue
5 stars · Guest score 9.4/10
About this hotel
Luxurious Accommodation at the Foot of Alatau Mountains The Ritz-Carlton, Almaty offers a luxurious stay at the foot of the picturesque Alatau Mountains. The hotel boasts a spa centre, indoor pool, and fitness centre for guests to unwind and rejuvenate. Culinary Delights and Sky-High Dining Experience Indulge in exquisite dining at SEVEN Bar & Restaurant for a fine dining experience or savor a drink at the elegant Sky Lobby and Lounge. For breathtaking views, head to Vista Restaurant on the 30th floor, serving a delectable array of international and Kazakh specialties. Relaxation and Wellness Retreat Unwind at the opulent Spa with 4 private rooms, saunas, steam rooms, and an oriental hammam. Perfect for relaxation after exploring the nearby Almaty city centre or hitting the slopes at Shymbulak Ski Resort. Ready to experience luxury amidst the mountains? Book your stay at The Ritz-Carlton, Almaty now!
Highlights
Exceptional Guest Comfort
Enjoy luxurious accommodations, a spa, indoor pool, and fitness center designed for relaxation and rejuvenation.
Culinary & Wellness Excellence
Savor international and Kazakh dishes at Vista Restaurant and unwind in the spa with private rooms, saunas, and steam rooms.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Parking garage
- Indoor pool
All 108 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Pets allowed
- Hiking
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Skiing
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Ski storage
- Currency exchange
- Hammam
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Lockers
- Kid-friendly buffet
- Evening entertainment
- Kids' club
- Nightclub/DJ
- Ski pass vendor
- Entertainment staff
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Temporary art galleries
- Happy hour
- Cooking class
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.2
Overall cleanliness standard was stated positively, but issues around room state were mentioned.
- Service10.0
The team went above and beyond to provide exceptional hospitality and thoughtful surprises.
- Location9.2
The hotel is well-located with breathtaking views of the city.
- Room Quality9.7
The upgrade to a beautiful corner suite with great views was particularly appreciated.
- Amenities9.2
The presence of thoughtful gifts and amenities like the pool add to a pleasant experience.
- Value for Money9.2
Mixed feedback; some aspects of quality did not fully match price expectations.
- Food and Beverage9.1
Breakfast received praise for its diverse selection, including a notable fresh fruit spread.
- Overall Experience9.7
A truly memorable stay with a blend of romance, family surprises, and excellent service.