Ana y Jose Tulum Hotel & Beach Club

About this hotel

Luxurious Tropical Getaway Outdoor Pool and Spa : Enjoy a refreshing dip in the outdoor pool or indulge in a rejuvenating spa treatment amidst lush tropical gardens. Beachfront Location : With direct beach access and stunning views of the sea, Ana y Jose Charming Hotel & Spa offers the perfect seaside retreat just minutes away from Tulum’s ancient Maya ruins. Mexican Hospitality and Cuisine : Immerse yourself in the vibrant Mexican culture with stylish suites featuring traditional décor, a terrace bar with sea views, and a restaurant serving delicious Mexican dishes made from locally sourced ingredients. Experience the beauty of Tulum and unwind in luxury at Ana y Jose Charming Hotel & Spa. Book your stay now for an unforgettable tropical escape.

Highlights

Facilities

• Parking
• Free Parking
• Swimming pool
• Private parking
• Outdoor pool

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness9.0

  Cleanliness is not mentioned in the reviews; assume standard-to-very-good quality for this hotel tier.

• Service9.0

  Repeatedly and enthusiastically praised by name (William/Wiliam, Maria, Jose, Ana, etc.) as attentive, friendly and professional.

• Location8.0

  Generally described as beachfront/tropical and scenic, but one reviewer explicitly noted the location was not liked and that there are better locations, so score is slightly reduced.

• Room Quality9.0

  Accommodations described as 'incredibly beautiful' and comfortable; positive remarks about the setting and atmosphere.

• Amenities9.5

  Pool area, beach club, sun loungers and towel service are highlighted as excellent and relaxing; day-pass and beach access praised.

• Value for Money9.0

  Multiple comments indicate the visit was 'worth it' and guests would return, suggesting strong perceived value.

• Food and Beverage9.5

  Food repeatedly praised as delicious and exceeding expectations (fish tacos, fajita steak, cocktails); restaurant service described as exceptional.

• Overall Experience9.0

  Headlines and multiple reviews describe the stay as 'Perfect', 'Lovely', and highly recommendable; overall sentiment is very positive.

Guest reviews

The style is excellent.

The style is excellent.

There is no AC at the lobby and the bar area

El hotel está bien, y su personal es muy atento. El wifi funcionaba muy bien. La zona de piscina es muy agradable, aunque le faltan camastros teniendo en cuenta que la zona de playa está totalmente inutilizada.

El hotel está bien, y su personal es muy atento. El wifi funcionaba muy bien. La zona de piscina es muy agradable, aunque le faltan camastros teniendo en cuenta que la zona de playa está totalmente inutilizada.

Lo que no recomiendo son sus habitaciones con techo de paja. Teníamos una reserva de Booking con fotos que eran de techo normal, pero nos dieron una habitación con techo de paja en la planta superior. Inicialmente nos dio igual, aunque cuando llegó la noche y fuimos a dormir empezamos a ver restos de suciedad de la paja que caía en las camas y restos de (según la IA) excrementos de algún lagartito que había dentro (vimos uno muy pequeño en la pared de la cama). Esa noche hubo tormenta y los ruidos del agua y animales en el techo de paja no nos dejaron apenas dormir. Por suerte al día siguiente accedieron a hacernos el cambio de habitación. El equipo fue muy amable y lo facilitó sin poner problemas. El desayuno era carta, correcto y apetecible. El resto de servicios eran extremadamente caros, como si Tulum siguiera siendo una zona de lujo como fue años atrás. Esperábamos que los precios estuvieran adaptados pero seguían cobrando 350 pesos por una cocacola y un agua con gas, cocteles por más de 300 pesos con propina aparte por el servicio.

An Unforgettable Stay! What a wonderful, quaint boutique hotel with beautiful accommodations and the friendliest, most attentive staff! I stayed in a room called Agua del Mar, which had its own little private pool. Although I didn’t use the private pool during my five-day stay in July because the water was quite cold, the main pool was much warmer and absolutely lovely. The hotel also has a private tequila tasting room upstairs, and the lobby is open, airy, and beautifully designed. Its location across the street from the beach makes it even more charming. Omar, our waiter, was absolutely amazing, and Chef David was equally wonderful. Every meal was delicious, and the complimentary breakfast was a highlight. I loved the avocado toast so much that I ordered it every morning during my stay! One of the most memorable parts of my trip was the incredible attention from the staff. Ambrosio, the groundskeeper, remembered that I wanted to see a turtle. He actually contacted me twice during my stay to let me know when turtles were coming ashore to nest so I could watch them from a respectful distance. That thoughtful gesture meant so much to me. Mar, another wonderful staff member, also gave me an excellent restaurant recommendation: La Negra Tomasa, a local hotspot serving authentic food with live music. It was such a fun and memorable experience! The entire stay was truly unforgettable, largely because of the warm, welcoming, and incredibly accommodating staff. Their genuine care and attention to detail made me feel so special throughout my visit. I would absolutely return and highly recommend this beautiful boutique hotel to anyone looking for a relaxing and memorable stay.

An Unforgettable Stay! What a wonderful, quaint boutique hotel with beautiful accommodations and the friendliest, most attentive staff! I stayed in a room called Agua del Mar, which had its own little private pool. Although I didn’t use the private pool during my five-day stay in July because the water was quite cold, the main pool was much warmer and absolutely lovely. The hotel also has a private tequila tasting room upstairs, and the lobby is open, airy, and beautifully designed. Its location across the street from the beach makes it even more charming. Omar, our waiter, was absolutely amazing, and Chef David was equally wonderful. Every meal was delicious, and the complimentary breakfast was a highlight. I loved the avocado toast so much that I ordered it every morning during my stay! One of the most memorable parts of my trip was the incredible attention from the staff. Ambrosio, the groundskeeper, remembered that I wanted to see a turtle. He actually contacted me twice during my stay to let me know when turtles were coming ashore to nest so I could watch them from a respectful distance. That thoughtful gesture meant so much to me. Mar, another wonderful staff member, also gave me an excellent restaurant recommendation: La Negra Tomasa, a local hotspot serving authentic food with live music. It was such a fun and memorable experience! The entire stay was truly unforgettable, largely because of the warm, welcoming, and incredibly accommodating staff. Their genuine care and attention to detail made me feel so special throughout my visit. I would absolutely return and highly recommend this beautiful boutique hotel to anyone looking for a relaxing and memorable stay.

Very Friendly and attentive staff, all of them- Maria, Wiliam, José and all the others of which I can‘t remember the names- really everyone was Here to make our stay wonderful and relaxed. Highly clean Hotel and Hotel Area, housekeeping as well as the Reception Gabe Their best to fulfill our wishes.

Very Friendly and attentive staff, all of them- Maria, Wiliam, José and all the others of which I can‘t remember the names- really everyone was Here to make our stay wonderful and relaxed. Highly clean Hotel and Hotel Area, housekeeping as well as the Reception Gabe Their best to fulfill our wishes.

Amazing. All were so fun! Maria, William, and Renoldo. Great company.

Amazing. All were so fun! Maria, William, and Renoldo. Great company.

Incredible people, place, location, and rooms. The exceptional wait staff and service, particularly Maria and Rafael in the restaurant, made the overall experience truly great. The beauty of the place added to the overall enjoyment.

Incredible people, place, location, and rooms. The exceptional wait staff and service, particularly Maria and Rafael in the restaurant, made the overall experience truly great. The beauty of the place added to the overall enjoyment.

Rolando is incredible!! We had so much fun! He made our trip so special!!!

Rolando is incredible!! We had so much fun! He made our trip so special!!!