Prime Hanoi Location
Situated near Ngoc Son Temple and Hoan Kiem Lake, the hotel offers easy access to popular attractions and the vibrant city scene.
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Hanoi, VN
Hotel Emerald Waters Classy
27 Gia Ngu Street
4 stars · Guest score 9.4/10
About this hotel
Luxurious Accommodation Hotel Emerald Waters Classy offers chic and modern rooms with free WiFi, ensuring a comfortable stay for guests. Each room is equipped with essential amenities such as a flat-screen cable TV, safe, and minibar. Convenient Location Situated in Hanoi, the hotel is conveniently located near popular attractions like Ngoc Son Temple and Hoan Kiem Lake, allowing guests to explore the city with ease. With Noi Bai International Airport just 21 km away, travel convenience is guaranteed. Relaxation and Leisure Guests can unwind at the hotel's spa or enjoy a meal at the on-site restaurant. The 24-hour front desk, tour desk, and garden provide added convenience and relaxation options during the stay. Experience luxury and convenience at Hotel Emerald Waters Classy. Book your stay now for an unforgettable experience.
Highlights
Comfortable Luxury
Enjoy modern rooms with essential amenities, a 24-hour front desk, and a relaxing spa for a truly comfortable stay.
Exclusive Amenities & Dining
Relax at the on-site restaurant or unwind in the garden, complemented by free WiFi, a flat-screen TV, and a minibar in every room.
Facilities
- Parking
- Private parking
- Street parking
All 91 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- ATM/cash machine on site
- Lockers
- Public transport tickets
- Kid-friendly buffet
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Strollers
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Happy hour
- Cooking class
- Archery
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.2
Rooms were very tidy and clean; positive sentiments regarding cleanliness.
- Service9.7
Staff were excellent, very hospitable and willing to assist with requests.
- Location9.8
Prime location in the old quarter, close to great places to eat and tourist spots.
- Room Quality9.2
Spacious rooms with good amenities, positive feedback about room comfort.
- Amenities9.2
Breakfast was good with a variety of options available.
- Value for Money9.2
Overall value and experience matched the expectations for a high-rated hotel.
- Food and Beverage9.2
Breakfast included a wide range of choices, with good comments from guests.
- Overall Experience9.6
Guests had a very positive overall experience, highlighting hospitality and comfort.
Guest reviews
Breakfast was excellent. Staff was attentive and always helpful. Room was wonderful. Location was very convenient. We would love to stay again!
Breakfast was excellent. Staff was attentive and always helpful. Room was wonderful. Location was very convenient. We would love to stay again!
Great
Great
Nothing
The staff are all lovely. The hotel location is ideal for the old quarter. Close to everything and loads of great restaurants close by. The room was comfortable- the hotel had a great laundry service.
The staff are all lovely. The hotel location is ideal for the old quarter. Close to everything and loads of great restaurants close by. The room was comfortable- the hotel had a great laundry service.
Breakfast was great in their cossy restaurant. Very nice
Breakfast was great in their cossy restaurant. Very nice
Buses don't reach that area, so we had to walk with luggage. Otherwise all good
Courteous and helpful
Courteous and helpful
Breakfast option was limited
Staff
Staff