Oaxaca, MX

OYO Hotel Mi casa, Oaxaca centro

Avenida Independencia 1501

2 stars · Guest score 6.8/10

About this hotel

Convenient Location Located in the heart of Oaxaca Centro, near popular attractions like Zocalo Square and Merced Market. Comfortable Accommodations Enjoy a relaxing stay in one of the 20 guestrooms, each featuring a flat-screen TV, complimentary Wi-Fi, and daily housekeeping services. Helpful Services Benefit from 24-hour front desk assistance, luggage storage, and room service during limited hours. To experience the convenience and comfort OYO Hotel Mi casa offers, book your stay now.

Highlights

Prime Location

Situated in Oaxaca Centro, close to Zocalo Square and Merced Market, offering easy access to popular attractions.

Guest Comfort

Enjoy a relaxing stay with comfortable rooms, flat-screen TVs, free Wi-Fi, and attentive 24-hour front desk service.

Convenient Amenities

Benefit from luggage storage, limited room service, and daily housekeeping to enhance your stay.

Facilities

  • Free WiFi
  • 24-hour front desk
  • Luggage storage
  • Designated smoking area
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM – anytime
Check-out
01:00 PM

Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Children and extra beds

No rollaway/extra beds available

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

Guest type

Essential workers only - NO

Accessibility

No elevators

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

General

Limited hot water onsite

General

Property is cleaned with disinfectant

Rooms & rates

Choose dates from search to see available rooms.

Guest reviews

I booked a reservation months in advance based on the location and pictures; at the time of booking it said rooms in the area were selling out fast or some locations had no rooms left for the dates I needed. The day I go to check in the hotel staff informs me that they are not honoring pre-paid reservations. They also informed me that the hotel has not been taking reservations via third parties for the previous two weeks. They informed me that there was rooms available but I would have to pay them directly and then I would get a refund through Expedia. The room and hotel didn’t look like the pictures and were not the cleanest. The room was possibly used as a storage since there was two older mattresses near the restrooms. The day came to check out and submitted my request for the refund via Expedia chat and was later emailed informing me that they can’t get a hold of the hotel property manager. I submitted photographic proof of the sign saying they were not honoring reservations and also provided a direct contact phone number for the person in charge of the hotel. I was once again told that they couldn’t process a refund. I called the hotel supervisor and informed them Expedia was not honoring my refund; he then informed me that the hotel itself used OYO properties in the past to confirm reservations but they were having issues with fees and payments through OYO; he suggested to tell Expedia to contact them. I have yet to be contacted regarding my refund!

I booked a reservation months in advance based on the location and pictures; at the time of booking it said rooms in the area were selling out fast or some locations had no rooms left for the dates I needed. The day I go to check in the hotel staff informs me that they are not honoring pre-paid reservations. They also informed me that the hotel has not been taking reservations via third parties for the previous two weeks. They informed me that there was rooms available but I would have to pay them directly and then I would get a refund through Expedia. The room and hotel didn’t look like the pictures and were not the cleanest. The room was possibly used as a storage since there was two older mattresses near the restrooms. The day came to check out and submitted my request for the refund via Expedia chat and was later emailed informing me that they can’t get a hold of the hotel property manager. I submitted photographic proof of the sign saying they were not honoring reservations and also provided a direct contact phone number for the person in charge of the hotel. I was once again told that they couldn’t process a refund. I called the hotel supervisor and informed them Expedia was not honoring my refund; he then informed me that the hotel itself used OYO properties in the past to confirm reservations but they were having issues with fees and payments through OYO; he suggested to tell Expedia to contact them. I have yet to be contacted regarding my refund!

German · 2/10

We had a terrible night because there were bugs in the bed, as well as cockroaches in the room... Honestly, I would not stay there again!

We had a terrible night because there were bugs in the bed, as well as cockroaches in the room... Honestly, I would not stay there again!

Luis Alberto · 4/10

It's a comfortable place, the food is delicious, I wanted to keep eating non-stop, the burgers are amazing, the tlayudas as well, the grasshoppers were my downfall, if you want to eat well without leaving the hotel, this is your option, the staff is very friendly, it's close to downtown

It's a comfortable place, the food is delicious, I wanted to keep eating non-stop, the burgers are amazing, the tlayudas as well, the grasshoppers were my downfall, if you want to eat well without leaving the hotel, this is your option, the staff is very friendly, it's close to downtown

Alberto · 10/10

The room was disgusting. It was really dirty, mold in the sink, grime, no hot water, fan was dusty and the towels and bed stuff were old and stained, cockroaches the size of a mouse. I don't recommend it at all

The room was disgusting. It was really dirty, mold in the sink, grime, no hot water, fan was dusty and the towels and bed stuff were old and stained, cockroaches the size of a mouse. I don't recommend it at all

Michelle Guadalupe · 2/10

It's horrible, super dirty, we had to ask to change rooms because the sheets were dirty and full of hair, they moved us to another one that wasn't better, we had to sleep with clothes on and over the bedspread, the mattress was really ugly, all the bedding including the towels were dirty, old, and stained, we booked two nights and the second night we decided to go look for another place, the facilities of the place in general were dirty with bedding everywhere, moths on the wooden furniture, not worth it

It's horrible, super dirty, we had to ask to change rooms because the sheets were dirty and full of hair, they moved us to another one that wasn't better, we had to sleep with clothes on and over the bedspread, the mattress was really ugly, all the bedding including the towels were dirty, old, and stained, we booked two nights and the second night we decided to go look for another place, the facilities of the place in general were dirty with bedding everywhere, moths on the wooden furniture, not worth it

Esmeraldas · 2/10

Warning, the hotel looks nothing like the pictures. The pictures must be at least 10 years old. This is very deceiving. The hotel is very worn down and dirty. We paid for 3 nights but ended up leaving after just 1 due to the room being dirty and not feeling comfortable. There were stains on the sheets, the shower was filthy, we didn't get towels in the room and had to ask for them. When we did get them they were also stained, grey and old looking. The owners didn't speak any English which meant we couldn't communicate our issues, so we decided it was just best to lose our money and leave without trying to get a refund. The owner did seem to care when we left, but it was just too hard to communicate with him due to us not speaking Spanish and him and others working not speaking English.

Warning, the hotel looks nothing like the pictures. The pictures must be at least 10 years old. This is very deceiving. The hotel is very worn down and dirty. We paid for 3 nights but ended up leaving after just 1 due to the room being dirty and not feeling comfortable. There were stains on the sheets, the shower was filthy, we didn't get towels in the room and had to ask for them. When we did get them they were also stained, grey and old looking. The owners didn't speak any English which meant we couldn't communicate our issues, so we decided it was just best to lose our money and leave without trying to get a refund. The owner did seem to care when we left, but it was just too hard to communicate with him due to us not speaking Spanish and him and others working not speaking English.

Natalie · 2/10

Clean rooms. Improve the hot water situation, it doesn't reach all the rooms. Friendly staff.

Clean rooms. Improve the hot water situation, it doesn't reach all the rooms. Friendly staff.

Jesús Martín · 8/10

The kindness with which they receive you and attend to you

The kindness with which they receive you and attend to you

Jose · 10/10