Convenient Location
Just three blocks from the city centre and close to key attractions, making it easy to explore Cairns.
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Cairns, AU
Alivio Hotel Cairns
136-140 Sheridan Street
4 stars · Guest score 8/10
About this hotel
Tropical Paradise Retreat Convenient Location: Situated just 3 blocks from the city centre and a short drive from the airport, Cairns Sunshine Tower Hotel offers easy access to key attractions. Relaxation & Recreation: Unwind in the beautiful backyard with a sun deck, outdoor pool, spa, and barbecue facilities - perfect for a leisurely day under the sun. Explore with Ease: Plan your adventures with advice from the tour desk and enjoy complimentary WiFi and secure parking during your stay. Book now to experience the perfect blend of relaxation and adventure at Cairns Sunshine Tower Hotel.
Highlights
Guest Comfort & Service
Enjoy a relaxing stay with friendly service, a sun deck, outdoor pool, spa, and barbecue facilities for leisure.
Relaxing Amenities
Unwind in the outdoor pool, soak in the spa, or enjoy the backyard with a sun deck and barbecue facilities.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Swimming pool toys
- Fence around pool
All 80 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Cycling
- Safety deposit box
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Car hire
- Canoeing
- Diving
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Electric vehicle charging station
- Kid-friendly buffet
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Shallow end
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Tour/class on local culture
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Generally praised as clean and comfortable in many reviews, but several guests reported issues (stained duvet, someone else's soap left in shower, damp clothes on packing) indicating occasional lapses.
- Service9.0
Consistently described as very friendly and helpful by multiple guests; a few found staff efforts insincere, but overall service sentiment is strongly positive.
- Location9.0
Frequently praised for being central, near main attractions, park and esplanade access; some noise from traffic and nearby hospitals and one comment about being slightly further from the Esplanade than desired.
- Room Quality8.0
Rooms noted as comfortable and spacious with comfy beds and good showers; some negatives include a stained duvet for one guest and occasional dampness reported when packing.
- Amenities7.0
Good amenities noted (spa/pool, complimentary parking, attached restaurant/cafe), but recurring issues: spa temperature problems, missing sink in kitchenette (dishes washed in bathroom), broken fixtures, and no phone in room/lobby or bar.
- Value for Money7.0
Mixed sentiment: some guests call it good value, but several strongly complained that 'breakfast included' was only a $20 voucher (insufficient for the cafe), leading to unexpected extra charges.
- Food and Beverage7.0
Goose cafe vouchers were praised when sufficient and the cafe itself received positive comments, but the $20 voucher policy and the clarification that the hotel restaurant may not be run by the hotel caused notable dissatisfaction.
- Overall Experience9.5
Overall impressions skew positive due to location, comfortable beds and helpful staff; however, several specific operational and cleanliness issues produced mixed experiences for some guests.
Guest reviews
Good location and large refurbished room with modern bathroom. Excellent pool area. Helpful reception staff. Walking distance to night market and restaurants
Good location and large refurbished room with modern bathroom. Excellent pool area. Helpful reception staff. Walking distance to night market and restaurants
Only service rooms once every 7 days. We stayed 3 nights and were only provided with one very small shampoo and conditioner and no body wash for 2 people. We had to ask the cleaner for more and she reluctantly gave us some. We went out and bought body wash. Would be better and more environmentally friendly to provide the large bottles that many hotels do if not regularly servicing the room. Also tea and coffee supplies not replenished either. Would expect these to be provided at a 3 or 4 star hotel.
The reception staff were really lovely, the rooms were clean and comfortable and a short walk into town.
The reception staff were really lovely, the rooms were clean and comfortable and a short walk into town.
The staff were so nice and professional. Check in was easy. They always greeted us in a lovely manner.
The staff were so nice and professional. Check in was easy. They always greeted us in a lovely manner.
Whilst there seems to have been a good effort to soundproof the windows, the main street traffic was a bit annoying at times, but didn't spoil the trip.
Good location
Good location
Pool was smaller than expected