Nearby Attractions & Vibe
Set in a tranquil Tulum jungle setting with forest views, Una Vida offers a serene retreat just steps from nature while maintaining access to unique local ambiance.
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Tulum, MX
Una Vida
Av. La Selva entre Kohunlich y Xcaret
5 stars · Guest score 9.4/10
About this hotel
Nature-Inspired Oasis Tranquil Jungle Setting : Nestled in the serene Tulum forest, Una Vida offers an escape from the hustle and bustle, allowing guests to unwind in nature's embrace. Chic Villas and Tropical Rooms : With eleven unique villas boasting jungle and garden views, complemented by dream catchers and local handcrafts, our accommodations provide a blend of luxury and authenticity. Personalized Service and Amenities : From private chefs and bartenders to zen pools and a dedicated concierge, we ensure a seamless and memorable stay for families, friends, and couples seeking a sophisticated yet laid-back retreat. Ready to experience the magic of Una Vida? Book now for an unforgettable stay in Tulum's hidden gem.
Highlights
Service & Comfort
Guests praise incredibly friendly, attentive staff and seamless service, with private chefs, bartenders, and concierge helping tailor a memorable stay.
Distinctive Amenities & Dining
Private plunge pools, chic villas and tropical rooms, plus on-site features and partner hotel pool access create a luxurious, nature-inspired experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Street parking
- Pool bar
All 85 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Pets allowed
- Laundry
- Fishing
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Car hire
- Dry cleaning
- Diving
- Massage services
- Snorkelling
- Spa/wellness center
- Darts
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Snack bar
- Water park
- Open-air bath
- Public Bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fruits
- Shallow end
- Yoga classes
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Mobile app for room service
- Themed dinner nights
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Rooms noted as clean with daily housekeeping appreciated; overall high cleanliness standards reported.
- Service9.8
Staff repeatedly praised as incredibly friendly, helpful and attentive (Enrique mentioned by name); service strongly positive throughout reviews.
- Location9.0
Unique, serene jungle hideaway highly valued by guests, though a few noted it is somewhat remote with a not-so-nice walk into town.
- Room Quality9.4
Rooms described as spacious, comfortable and well-decorated with private plunge pools; minor issues noted (very high beds and low chairs).
- Amenities9.6
Excellent pools (cenote-like), access to partner hotel pools, bike rentals, yoga classes and standout massage mentioned — amenities strongly positive.
- Value for Money9.0
Generally good value (reasonable food/drink prices noted) but some negative mentions about inflated taxi prices when booked through the hotel.
- Food and Beverage9.3
Breakfast described as delicious with good variety and high-standard food overall; one comment about slightly limited breakfast diversity.
- Overall Experience9.6
Multiple guests called the stay fantastic, paradise-like and highly recommendable; minor issues did not detract from a memorable stay.