Tulum, MX

Una Vida

Av. La Selva entre Kohunlich y Xcaret

5 étoiles · Note des voyageurs 9.4/10

À propos de cet hôtel

Nature-Inspired Oasis Tranquil Jungle Setting : Nestled in the serene Tulum forest, Una Vida offers an escape from the hustle and bustle, allowing guests to unwind in nature's embrace. Chic Villas and Tropical Rooms : With eleven unique villas boasting jungle and garden views, complemented by dream catchers and local handcrafts, our accommodations provide a blend of luxury and authenticity. Personalized Service and Amenities : From private chefs and bartenders to zen pools and a dedicated concierge, we ensure a seamless and memorable stay for families, friends, and couples seeking a sophisticated yet laid-back retreat. Ready to experience the magic of Una Vida? Book now for an unforgettable stay in Tulum's hidden gem.

Points forts

Serene Tulum Location

Nestled in the tranquil Tulum forest, Una Vida offers easy access to local attractions and a peaceful jungle setting.

Personalized Guest Service

Enjoy seamless service with private chefs, bartenders, and a dedicated concierge to enhance your relaxing stay.

Unique Accommodations and Dining

Stay in chic villas with jungle views, complemented by local crafts, and indulge in personalized amenities.

Équipements

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
  • Pool bar
Les 85 équipements
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Laundry
  • Fishing
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Car hire
  • Dry cleaning
  • Diving
  • Massage services
  • Snorkelling
  • Spa/wellness center
  • Darts
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Grocery deliveries
  • Kid meals
  • Snack bar
  • Water park
  • Open-air bath
  • Public Bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shallow end
  • Yoga classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Mobile app for room service
  • Themed dinner nights
  • Happy hour

Arrivée et départ

Arrivée
03:00 PM
Départ
12:00 PM

Chambres et tarifs

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

  • Cleanliness9.5

    Rooms noted as clean with daily housekeeping appreciated; overall high cleanliness standards reported.

  • Service9.8

    Staff repeatedly praised as incredibly friendly, helpful and attentive (Enrique mentioned by name); service strongly positive throughout reviews.

  • Location9.0

    Unique, serene jungle hideaway highly valued by guests, though a few noted it is somewhat remote with a not-so-nice walk into town.

  • Room Quality9.4

    Rooms described as spacious, comfortable and well-decorated with private plunge pools; minor issues noted (very high beds and low chairs).

  • Amenities9.6

    Excellent pools (cenote-like), access to partner hotel pools, bike rentals, yoga classes and standout massage mentioned — amenities strongly positive.

  • Value for Money9.0

    Generally good value (reasonable food/drink prices noted) but some negative mentions about inflated taxi prices when booked through the hotel.

  • Food and Beverage9.3

    Breakfast described as delicious with good variety and high-standard food overall; one comment about slightly limited breakfast diversity.

  • Overall Experience9.6

    Multiple guests called the stay fantastic, paradise-like and highly recommendable; minor issues did not detract from a memorable stay.

Avis des voyageurs

Maëva · 10/10

Our stay in Tulum truly would not have been the same without the invaluable help of Enrique, Daniel and Fernando. Whenever we had a question, a small issue, or a specific need, they always managed to find a solution that was perfectly adapted to us, with so much kindness, attention, and professionalism. Their support really made all the difference. We had such a magical experience at this hotel. We don’t want to say too much and spoil the surprise for future guests, but we were genuinely impressed by everything — the place, the atmosphere, the thoughtful details, and above all, the incredible hospitality. Everything seems to be designed to make your stay truly special, and that’s exactly how we felt. And of course, we have to mention Petronillo, the adorable hotel cat and unofficial mascot! He welcomed us with so much love and added an extra touch of warmth and charm to our stay. 🐈 We left with so many beautiful memories and, honestly, we already miss it. This was a truly unforgettable experience, and we would recommend this hotel without hesitation.

Our stay in Tulum truly would not have been the same without the invaluable help of Enrique, Daniel and Fernando. Whenever we had a question, a small issue, or a specific need, they always managed to find a solution that was perfectly adapted to us, with so much kindness, attention, and professionalism. Their support really made all the difference. We had such a magical experience at this hotel. We don’t want to say too much and spoil the surprise for future guests, but we were genuinely impressed by everything — the place, the atmosphere, the thoughtful details, and above all, the incredible hospitality. Everything seems to be designed to make your stay truly special, and that’s exactly how we felt. And of course, we have to mention Petronillo, the adorable hotel cat and unofficial mascot! He welcomed us with so much love and added an extra touch of warmth and charm to our stay. 🐈 We left with so many beautiful memories and, honestly, we already miss it. This was a truly unforgettable experience, and we would recommend this hotel without hesitation.

Karelle · 9/10

The structure is very beautiful and the rooms are fantastic and spacious. Very quiet and fantastic place

The structure is very beautiful and the rooms are fantastic and spacious. Very quiet and fantastic place

valentina · 10/10

Very nice hotel, very good welcome, large beautiful room with double terrace and very quiet place

Very nice hotel, very good welcome, large beautiful room with double terrace and very quiet place

Nothing. If we really have to say something, a bit off-center maybe but otherwise top!

Charlotte · 9/10

The very beautiful decoration of the hotel, the 2 pools, the responsiveness of the reception service, the cleanliness of the room and common areas, the food. Everything 😊

The very beautiful decoration of the hotel, the 2 pools, the responsiveness of the reception service, the cleanliness of the room and common areas, the food. Everything 😊

We liked everything

Gaëlle · 10/10
Guillaume · 9/10

Comfortable bedding, exceptional breakfast

Comfortable bedding, exceptional breakfast

Océane · 10/10

The location, serene jungle hideaway in the middle of Tulum was unique and the staff so incredibly helpful & friendly

The location, serene jungle hideaway in the middle of Tulum was unique and the staff so incredibly helpful & friendly

M. · 10/10